California Disability

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An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

  • DO post questions about your issues.
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  • DO NOT post call problems here - there is a support tab at the top for that :)

AstroAlpha

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This is really helpful information! I'm currently on SDI and have been lucky not to have any payment issues so far, but it's good to know what to expect if EDD ever has to manually process something. The fact that the payment day shift seems to be permanent but consistent is actually reassuring - at least you can plan around it once you know your new schedule. It sounds like Wednesday is going to be your reliable payment day going forward based on everyone's experiences here. Thanks for asking this question because I'm sure a lot of people deal with this confusion after manual payments!

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Exactly! I'm so glad I asked because I was really worried something was wrong with my claim. It's definitely reassuring to know this is just how their system works after manual processing. I feel much better about planning my budget around Wednesday payments now that I know it should be consistent. Hopefully this thread helps other people who run into the same situation - it seems like it's pretty common but EDD doesn't really explain it when they do the manual fixes.

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Dylan Baskin

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I went through this exact same situation about 4 months ago! My SDI payments were coming on Wednesdays, then EDD had to manually process a payment due to a certification issue, and suddenly my payments shifted to Fridays permanently. At first I was really confused and stressed about it, but after reading through EDD's website and talking to a rep, I learned that this is just how their batch processing system works. When they do manual interventions, it can move your claim into a different payment batch cycle. The good news is that once you're in the new cycle, it stays consistent - I've been getting my payments every Friday like clockwork since then. So yes, it sounds like Wednesday is going to be your new permanent payment day! It's annoying for budgeting at first, but once you adjust your bill payment schedule, it becomes just as reliable as your old Tuesday schedule was.

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Sienna Gomez

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I'm really sorry to hear about your situation - the combination of hitting your maximum benefit amount while still needing medical care is incredibly stressful. I went through something similar with my own disability claim a couple years ago. One thing I wanted to mention that I haven't seen discussed much here is **California's State Disability Insurance Appeals Board**. While it's true that the maximum benefit amount is typically a hard cap, there are rare circumstances where they'll consider exceptions, especially if there are unusual medical complications or if your original claim had processing issues that affected your benefit calculation. It's probably a long shot, but given that you're dealing with ongoing complications from spinal surgery that your neurosurgeon is still treating, it might be worth having a disability attorney take a quick look at your case. Many will do a free consultation to see if there are any grounds for an appeal or exception. Also, since you mentioned you're in construction - if this spinal issue has ANY connection to your work (even if it wasn't the primary cause), you should also look into workers' compensation benefits. Sometimes there are cumulative injury claims that people don't realize they qualify for, especially in physically demanding jobs like construction. The advice everyone's given about SSDI and other safety net programs is spot on. Just wanted to add these additional angles that might be worth exploring. Every option counts when you're facing this kind of financial uncertainty while dealing with a serious medical condition.

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Mateo Perez

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Thank you for bringing up these additional options that I hadn't considered! The State Disability Insurance Appeals Board is something I definitely want to look into - even if it's a long shot, it's worth exploring given the ongoing complications from my surgery. I had no idea there might be exceptions to the maximum benefit cap in certain medical situations. The idea of getting a free consultation with a disability attorney is really appealing too, especially since I'm feeling overwhelmed trying to navigate all of this on my own. Regarding the workers' comp angle - while my spinal surgery itself wasn't work-related, you make a good point about cumulative injury. I've been doing construction for 15 years and definitely put my back through a lot of stress over the years. It might be worth having someone look at whether there's any connection, even if it's not obvious. I really appreciate you thinking outside the box and suggesting angles that others haven't mentioned. At this point, I need to explore every possible option since my financial situation is going to get really tight once these SDI benefits run out. Thank you for taking the time to share these additional resources!

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Julian Paolo

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I'm so sorry you're going through this - hitting the maximum benefit amount while still being medically unable to work is one of the most stressful situations you can face. I went through something very similar last year with my own SDI claim. The advice everyone has given here is excellent, especially about applying for SSDI immediately and checking your union benefits. I wanted to add a couple of things that really helped me during my transition: **Contact your local Area Agency on Aging** - Even if you're not a senior, they often have disability resource coordinators who know about programs that other agencies might miss. They helped me find emergency assistance programs I never would have discovered on my own. **Look into your county's General Relief program** - It's usually a small amount (maybe $200-400/month) but it's designed specifically for people who are between benefit programs. With your high rent, every dollar will count. **Consider a disability attorney NOW, not just for SSDI** - Some specialize in SDI appeals and might be able to review if there were any calculation errors in your original claim that could affect your maximum benefit amount. The financial fear is real and valid, but you're being incredibly proactive by researching all these options while you still have some benefits left. That planning is going to make all the difference in getting through this transition period. Hang in there - there are more safety nets available than it initially seems!

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Oliver Becker

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This is such helpful additional advice, thank you! I had no idea that Area Agencies on Aging might help people with disabilities who aren't seniors - that's definitely not something I would have thought to explore on my own. And the General Relief program sounds like exactly the kind of gap coverage I might need during the transition between programs. Even a few hundred dollars a month could make a huge difference when I'm trying to cover $2,700 in rent on a reduced income. The point about getting a disability attorney to review my original SDI claim calculation is really interesting too. I've been so focused on moving forward to SSDI that I hadn't considered whether there might have been issues with how my maximum benefit amount was calculated in the first place. Given all the complications I've had with this spinal injury, it's definitely worth having someone with expertise take a look at everything. I'm going to start making calls Monday to the Area Agency on Aging and my county's General Relief office. Thank you for thinking of resources that others haven't mentioned and for the encouragement. It really helps to know there are people who've successfully navigated this exact situation!

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Miguel Diaz

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I'm new to this community but wanted to share my recent experience since I went through almost exactly what you're describing just two months ago! My situation was also a hospital transfer during an active SDI claim with an uncooperative original doctor. Here's what worked for us: First, make sure you have your husband's complete claim details ready - claim number, original start date, current benefit amount, everything from his award letter. Second, ask the new doctor's office if they can submit the DE 2525XX both electronically through EDD's provider portal AND via certified mail as backup. Third, request a written confirmation from the doctor's office stating when they submitted the form and to which EDD department. The key thing that saved us was having the new doctor specifically note "continuation of existing disability claim [claim number]" rather than just "disability extension." This made it crystal clear to EDD that we weren't filing a new claim. Also, since your husband's transfer was medically necessary (specialized care), that actually strengthens your case - EDD recognizes legitimate medical transfers. The 7/15 deadline is stressful but totally manageable if you get the paperwork submitted in the next few days. One last tip: after submission, call EDD within 48 hours to verbally confirm they received the extension request. Better to spend an hour on hold than risk benefits stopping! You're being incredibly thorough and proactive - that gives me confidence you'll get this resolved successfully. Best wishes for your husband's recovery!

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This is incredibly helpful and comprehensive advice! Thank you for sharing your recent experience with such a similar situation. The tip about having the doctor specifically note "continuation of existing disability claim [claim number]" rather than just "disability extension" is such an important distinction - I can see how that clarity would prevent any confusion on EDD's end about whether this is a new claim or continuation. I love the idea of dual submission (electronic AND certified mail) for extra security, and requesting written confirmation from the doctor's office is brilliant for our records. The reminder to call EDD within 48 hours after submission to verbally confirm receipt is also really smart - much better to deal with phone hold times than risk benefits stopping! It's so reassuring to hear from someone who navigated this exact scenario successfully just two months ago. Between your advice and everyone else's guidance in this thread, I feel like I have a bulletproof plan for tomorrow's appointment. Thank you for the encouragement and best wishes - I'll definitely come back to update everyone on how it goes!

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KylieRose

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I'm new to this community but wanted to share something that might help with your tight timeline. When I had to switch doctors during my SDI claim last year, I discovered that some EDD offices have a "same-day processing" option for urgent disability extensions when you're within 5 days of your benefit end date. You have to call and specifically ask for "expedited processing due to imminent benefit cessation." Not all representatives know about this, so you might need to ask to speak with a supervisor, but it can move your extension from the usual 7-10 business days down to 24-48 hours. Given that you're cutting it so close to 7/15, this could be a lifesaver! Also, make sure the new doctor's office understands the urgency - sometimes they don't realize how quickly SDI benefits can stop if paperwork is late. I actually brought a calendar to my appointment highlighting the deadline date, which really drove home the time sensitivity. The fact that your husband was transferred for specialized care is actually a strong point in your favor - EDD views this as legitimate medical necessity rather than doctor shopping. You're doing everything right by being so proactive. Hoping tomorrow's appointment goes smoothly and you get that extension submitted with time to spare!

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Sorry but this is why our system is so broken. People work for 5 minutes and expect full benefits???? I paid into SDI for YEARS before I ever needed to use it. Now premiums keep going up because everyone uses it like an ATM machine. Just saying. 😒

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Debra Bai

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The employee has been paying into SDI at their previous jobs too, not just at this current one. The ABP just lets them access benefits they've already paid for, even if they recently changed jobs. And they're facing a legitimate family emergency - that's exactly what the system is designed for.

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OK fair point, I guess I assumed they never worked before. Still think the system gets abused a lot though.

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Cynthia Love

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As someone who's navigated the ABP system, I want to emphasize something important that might help your employee: when they file their PFL claim, they should be prepared with documentation from ALL their previous employers in the base period, not just your company. The EDD will need wage records to calculate their benefit amount properly. Also, since they're dealing with a family emergency, remind them that they can file the claim online at edd.ca.gov, which is often faster than calling. The online system will automatically prompt them about the ABP if they don't qualify under the standard base period. One more tip: if their parent is hospitalized, they should get a letter from the hospital or doctor as soon as possible. The EDD requires medical certification for PFL claims, and having this ready will speed up the process significantly.

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Grace Patel

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This is really helpful advice! I'm new to understanding how all these EDD programs work, but it sounds like having all the documentation ready upfront can make a huge difference. Quick question - when you mention wage records from previous employers, does the employee need to gather those themselves, or can the EDD access that information directly? I want to make sure I give them the right guidance about what they need to prepare.

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I'm dealing with this exact same issue right now and it's so frustrating! Filed my disability claim online last week and the website crashed right after I hit submit. No confirmation page, no email, and absolutely nothing showing up in my SDI Online account. I've been calling for three days straight and getting transferred in circles - it's like they have a special department just for bouncing people around until they give up! Reading through everyone's experiences here is actually really comforting though, because it sounds like this is just how broken their system is, not something I messed up. I'm definitely going to try that Claimyr service everyone's mentioning since the regular phone system is clearly designed to waste your time. It's crazy that we have to pay a third party just to get basic information about our own government benefits, but at this point I just need to know if my claim actually went through or not. Thanks everyone for sharing your solutions - this thread is going to save me from wasting more days on EDD's phone nightmare!

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Lara Woods

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I completely feel your pain! I went through this exact same nightmare when I filed my disability claim a couple of months ago. The website crashing right after submission is so common with EDD's broken system - it happened to me too and I was convinced I'd lost my entire application. The phone transfer game they play is absolutely infuriating, but don't let it stress you out too much. Based on everyone's experiences in this thread, your claim almost certainly went through successfully even with the website crash. I also tried calling for days and got nowhere until I used Claimyr like everyone here recommended. Got connected to an actual EDD specialist in about 30 minutes who confirmed my claim was in their system and processing normally the whole time. It's ridiculous that we have to pay for this service when it should be free, but honestly it's worth every penny to avoid the phone hell and get peace of mind. Don't waste more time with their broken phone system - just go straight to a connection service and get real answers. You'll feel so much better once you know your claim is actually being processed!

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Darren Brooks

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I just went through this exact same ordeal a few weeks ago and it was absolutely maddening! The EDD system seems to have chronic issues with displaying receipt numbers even when claims are submitted successfully. I filed my disability claim online and never saw a confirmation page - just got stuck on a loading screen that eventually timed out. No email confirmation either, despite checking spam folders repeatedly. Spent three full days calling different EDD numbers and getting transferred between departments where nobody could help. Each person acted like they'd never encountered this problem before, which is clearly not true based on how widespread this issue is! What finally saved me was using Claimyr (mentioned by several people above). I was hesitant to pay for something that should be free government service, but I was desperate after days of phone frustration. Got connected to an actual EDD disability specialist in about 25 minutes who was able to pull up my receipt number and confirm my claim had been processing normally the entire time - it was just their website display that was broken. Cost about $20 but absolutely worth it for the peace of mind and to avoid more days of phone transfer hell. Don't assume your claim wasn't filed just because you can't see the receipt number - EDD's backend systems usually work even when their website display doesn't!

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