California Disability

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Diego Chavez

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As someone who's been through the SDI process multiple times over the past few years, I want to echo what everyone else has said - this timing is completely normal and nothing to panic about! I know it feels really stressful when you're new to the system and the form doesn't appear until the very last day, but EDD has always processed my payments on schedule when I certify on that first available day. What I've learned is that the certification period has to fully complete before you can certify for it, which is why there's that one-day window between when the form becomes available and the deadline. It's just poor design that they don't explain this anywhere on their website. For anyone still waiting for their form to become available - take a deep breath, certify as soon as the system lets you, and your payment should process normally. And definitely follow the great advice about taking screenshots of your confirmation page - it really helps with peace of mind when dealing with EDD's sometimes unreliable website updates. This community has been such a lifeline for navigating all of EDD's confusing processes!

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Yuki Tanaka

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Thank you so much for sharing your experience having gone through this multiple times! As someone completely new to the SDI system, it's incredibly reassuring to hear from someone who has successfully navigated this process repeatedly. Your explanation about why the certification period has to complete before you can certify makes so much sense - it really is just poor communication on EDD's part rather than a system error. I'm definitely going to follow the advice about taking screenshots and certifying as soon as the form becomes available. It's amazing how much stress could be avoided if EDD just added one simple sentence explaining this timing on their website! This community really is invaluable for filling in those communication gaps.

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Melissa Lin

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I'm so grateful to have found this thread! I'm dealing with my very first SDI claim and was absolutely convinced I had broken something when my continued claim form didn't show up until today - literally one day before the deadline. I've been checking the EDD portal multiple times daily for the past week, getting more anxious each time the form wasn't there. Reading through everyone's experiences, especially @Kristian Bishop's successful outcome, has been such a huge relief. It's really frustrating that EDD doesn't provide any explanation for this timing anywhere - when you're already dealing with health issues and financial stress, the last thing you need is wondering if you're about to miss a crucial payment deadline. Thank you to everyone who shared their stories and advice. I'm definitely going to take screenshots when I submit later today, and it's so comforting to know this community exists to help navigate EDD's poorly explained processes!

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Lena Schultz

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Welcome to the community, Melissa! I completely understand that anxiety - I just went through my first SDI continued claim certification last month and had the exact same panic when my form didn't appear until the day before the deadline. I was refreshing the portal constantly thinking something was wrong with my account! Reading @Kristian Bishop s'positive update in this thread was what finally convinced me that this stressful timing is actually normal. It s'really unfortunate that EDD creates so much unnecessary worry during what s'already a challenging time dealing with health issues. The screenshot tip from @Alana Willis is definitely worth following - it gave me so much peace of mind knowing I had proof my certification went through. You re going'to do great, and this community is always here if you have more questions navigating the EDD maze!

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Kiara Greene

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Just wanted to add my experience from this week! After reading through all the incredible advice in this thread, I finally got through to EDD using the 8:02am timing with the 2-4-1-3 menu sequence. But here's what I discovered that might help others - my claim was actually stuck because of a "provider verification issue" that wasn't showing up anywhere in my online account or as an Action Item. The rep told me that since 2025, they're doing additional verification checks on medical providers to prevent fraud, and sometimes legitimate doctors get flagged if their office information doesn't exactly match EDD's database. She was able to clear the flag immediately once she verified my doctor's credentials, and my extension was approved within 24 hours. So if you're stuck in processing limbo and the Action Items check doesn't reveal anything, specifically ask the rep to check for "provider verification holds" - it might be another hidden issue blocking your claim. This community has been such a lifesaver for navigating this broken system!

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Zoe Stavros

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This is such valuable information - thank you for sharing! The provider verification issue you discovered is completely new to me and probably explains why some people are getting stuck even after checking Action Items and fixing the ICD-11 coding problems. It's incredible (and frustrating) how many hidden verification steps EDD has added in 2025 without telling anyone. I'm so glad you got through and got it resolved quickly once they identified the real issue. This is exactly the kind of specific insider knowledge that makes this community so essential. I'm going to add "provider verification holds" to my list of things to ask about when I call tomorrow. It's wild that we've had to crowdsource all these different types of hidden holds and verification issues just to understand why our claims get stuck. But success stories like yours give the rest of us hope that persistence really does pay off, even when dealing with this maze of a system. Congratulations on getting your extension approved!

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Ava Martinez

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This entire thread has been absolutely invaluable! I've been lurking here for days while trying to navigate my own EDD nightmare - my disability extension has been stuck in "processing" for over 6 weeks with zero communication. Reading through everyone's detailed experiences and solutions has given me so much hope and a clear action plan. I had no idea about the Action Items section, the ICD-11 coding issues, provider verification holds, or any of these phone timing strategies. Tomorrow I'm going to start with checking those hidden Action Items first, then try the 8:02am call with the 2-4-1-3 sequence if needed. Also planning to contact my doctor's office about the diagnostic codes and ask the rep specifically about medical coding discrepancies and provider verification issues. It's absolutely shameful that people dealing with disabilities have to become phone system hackers and learn about obscure verification processes just to access benefits we've paid into, but this community sharing real solutions is truly a lifeline when the official system fails us. Thank you to everyone who has shared their hard-won knowledge here - will definitely report back with my results to add to this incredible resource!

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Ryan Young

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Welcome to this incredibly supportive community! Your situation sounds so familiar - that 6-week limbo with zero communication is exactly what so many of us have experienced. You've got an excellent action plan based on all the collective wisdom shared here. Definitely start with those Action Items first since that's been the quickest fix for many people. The 8:02am timing with 2-4-1-3 has had great success rates, and asking specifically about "medical coding discrepancies" and "provider verification holds" covers the main hidden issues that seem to be trapping people in 2025. One thing I'd add from reading through all these experiences - have a pen and paper ready during your call to write down exactly what the rep tells you, including any reference numbers or next steps. Sometimes the information they give you isn't reflected in your online account right away, so having your own notes can be really helpful if you need to call back. It really is shameful that we've had to create our own survival guide for a system that should just work, but the shared knowledge here proves that persistence and community support can beat even the most broken bureaucracy. Rooting for your success tomorrow!

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Finley Garrett

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I just want to echo what others have said - you absolutely CAN get alternate base period as an out-of-state worker! I'm a Nevada resident who went through this exact process for regular disability (not pregnancy) about 6 months ago. The biggest game-changer for me was being super organized and explicit from the beginning. Here's my exact process that worked: 1. Created a one-page summary showing my earnings by quarter and why alternate base period would qualify me vs. standard (include dollar amounts!) 2. Wrote "REQUESTING ALTERNATE BASE PERIOD CALCULATION" in red ink across the top of the first page 3. Included a business-style cover letter explaining my out-of-state status and SDI eligibility 4. Attached copies of W-2s and recent paystubs showing SDI deductions Most importantly: I called at exactly 8:00 AM on a Wednesday and got connected to someone who actually understood alternate base periods. She put detailed notes on my file BEFORE I submitted anything, which I think made all the difference. Total timeline: 4.5 weeks from submission to first payment, no appeals needed. The key is treating this like a business transaction - be professional, organized, and make it easy for them to approve you. EDD's system is frustrating but it does work when you navigate it correctly!

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Aidan Percy

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This is exactly the kind of organized approach I needed to hear about! I love that you included actual dollar amounts in your summary - that makes so much sense to show them the clear difference between what you'd qualify for under each calculation. The timing tip about calling exactly at 8:00 AM on Wednesday is gold. I've been calling randomly throughout the week and always getting different answers. Having someone put detailed notes on your file BEFORE submission is brilliant - I never would have thought to do that but it probably saved you weeks of back-and-forth. 4.5 weeks with no appeals is amazing! That gives me a lot of confidence that if I'm thorough and organized like you were, I can make this work within my timeline. I'm definitely going to create that one-page earnings summary and treat this whole thing like a professional business presentation rather than just hoping they figure it out. Thank you for sharing your success story - it's so reassuring to know this actually works when done right!

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I'm currently going through this exact same situation - Nevada resident, pregnant, working remotely for a CA company, and desperately needing alternate base period! Reading all these responses gives me so much hope because I was starting to think it was impossible. I've been putting together my application packet based on everyone's advice here. One thing I want to add that helped me feel more confident: I called my HR department to confirm they've been withholding SDI from my paychecks and asked them to email me a statement showing the total SDI contributions year-to-date. Having that official documentation from my employer (beyond just paystubs) feels like extra proof that I'm legitimately in the CA system. Also, for anyone else in this boat - I created a simple spreadsheet showing my quarterly earnings for both the standard base period and the alternate base period I'm requesting, with the calculated weekly benefit amounts for each. Seeing the numbers laid out clearly really drives home why the alternate period is necessary. Planning to call Wednesday at 8:00 AM sharp to get a specialist to add notes to my file before I submit everything. Thank you to everyone who shared their experiences - this thread is literally a lifesaver for those of us dealing with EDD's confusing system!

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Luca Romano

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That's such a smart idea to get an official statement from HR showing your total SDI contributions! I didn't even think of that but it's perfect additional documentation beyond just paystubs. Having your employer officially confirm you're in the system should eliminate any doubt about eligibility. I love that you created a spreadsheet too - being able to show the actual dollar difference between standard vs alternate base period calculations makes such a strong case for why you need the alternate period. It takes away any guesswork for the EDD reviewer. Good luck with your Wednesday 8 AM call! From everything I've read here, getting those detailed notes added to your file beforehand seems to be the secret sauce for getting approved without appeals. I'm so grateful for this thread too - it's amazing how much clearer everything becomes when you hear from people who've actually been through this exact situation successfully. Fingers crossed for both of us!

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Joy Olmedo

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I'm so sorry you're dealing with this - it sounds absolutely terrifying when you're counting on those benefits! I'm a new member here but I've been lurking and reading about similar issues. From what I've gathered from other posts, this "phantom claim" glitch seems to be a real problem that's affecting quite a few people. I haven't personally gone through this yet (still on my first half of bonding leave), but seeing all the detailed advice here is both helpful and concerning. It's reassuring to know that claims can be restored, but frustrating that it seems to require so much persistence and the right terminology to get proper help. Thank you to everyone who's shared their experiences and solutions - this community is such a valuable resource for navigating EDD's complicated system. Amara, I really hope you get through tomorrow morning and can get this resolved quickly! 🤞

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Welcome to the community, Joy! It's great that you're preparing yourself with this information even though you haven't hit this issue yet. You're absolutely right - this community has been such a lifesaver for navigating EDD's maze. It's scary how common this phantom claim glitch seems to be, but at least we're all here to help each other through it. Hopefully your second half of bonding leave goes much more smoothly than what some of us have experienced! 🤞 And yes, fingers crossed that Amara gets through tomorrow - we're all rooting for you! @Amara

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Margot Quinn

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I'm dealing with this exact same issue right now! My PFL claim disappeared from my account about a week ago, and I've been in panic mode ever since. It's such a relief to find this thread and realize I'm not alone - I was starting to think I was going crazy or had somehow messed up my application. Reading through everyone's experiences here has been incredibly helpful. I'm definitely going to try calling at 8 AM sharp tomorrow and use the "phantom claim glitch" terminology that @Wesley mentioned. It's frustrating that we have to become EDD experts just to get our rightful benefits, but I'm grateful for this community sharing all these tips. @Amara, please keep us updated on how your call goes! I'll be rooting for you and will share my own experience once I hopefully get through to someone. We've got this! 💪

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Javier Garcia

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I'm new to this community but this thread has been absolutely invaluable! As someone who's currently on SDI for chronic pain issues and getting nervous about approaching that 52-week mark, reading everyone's experiences has given me both realistic expectations and hope. @Brielle Johnson - your transformation from panic to having a solid plan is incredibly inspiring! The fact that you discovered long-term disability coverage through your employer that you didn't even know existed is such an important reminder for all of us. I'm definitely calling my HR department first thing tomorrow to see what benefits I might have. What really stands out to me is how this community came together to provide such specific, actionable advice. The guidance about getting detailed functional documentation from doctors, using Claimyr to actually reach EDD representatives, starting SSDI applications early - these are the kinds of real-world tips that make all the difference but aren't available in any official resources. I'm particularly grateful for the detailed explanations about SSDI requirements. I had no idea that they need proof you can't do ANY work, not just your previous job. That's going to completely change how I talk to my doctor about documenting my limitations. For anyone else reading this thread - definitely save it as a reference guide. The combination of personal experiences and practical resources shared here is pure gold for navigating these complex disability systems. Thanks to everyone for being so open and supportive!

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Welcome to the community, Javier! You're absolutely right to start preparing now while you still have time before potentially hitting that 52-week limit. This thread has been such an incredible resource for understanding all the options and steps to take. @Brielle Johnson s'journey really shows that with the right approach, even scary situations can become manageable. I m'also relatively new here and learning so much from everyone s'shared experiences. The distinction about SSDI requiring proof you can t'do ANY work not (just your previous job was) a huge revelation for me too - it completely changes how you need to approach medical documentation. Definitely make that HR call tomorrow - so many people in this thread discovered benefits they never knew they had. Keep us posted on what you find out about your coverage, and don t'hesitate to ask more questions as you navigate this process. This community is amazing at providing real-world guidance that you just can t'find anywhere else!

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I'm new to this community but wanted to share that I'm currently facing a similar situation - I've been on SDI for about 8 months now for a spinal cord injury and my doctor is saying I'll likely need the full 52 weeks plus additional time for recovery. Reading through this entire thread has been both terrifying and incredibly helpful. @Brielle Johnson - I'm so relieved to hear you found that long-term disability coverage! Your systematic approach really shows how important it is to leave no stone unturned. I had no idea that so many employers offer LTD benefits that people don't even know about. After reading everyone's experiences, I'm realizing I need to: 1. Call my HR department IMMEDIATELY to check for any LTD coverage 2. Start researching SSDI requirements and begin that application process 3. Get my doctor to document specific functional limitations rather than general statements 4. Look into county assistance programs as backup options The advice about using Claimyr to actually reach EDD is golden - I've been trying to get through for weeks with no luck. And the detailed explanations about SSDI requiring proof you can't do ANY work (not just your previous job) completely changes how I need to approach my medical documentation. Thank you all for sharing your experiences so openly. This community is providing exactly the kind of real-world guidance that makes navigating these complex systems actually possible. I'll definitely update everyone on what I discover about my own benefits and options!

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