This is such a widespread issue and it's honestly disgraceful that EDD's system is this unreliable when people are depending on these benefits to survive. I went through something similar last year where my entire claim just vanished without warning. What worked for me was being absolutely relentless - I called every single day at 8 AM sharp, documented everything with screenshots and call logs, and eventually got through to someone who could see my claim was still in the system but just not displaying properly. It took about 3 weeks of daily calls but they were able to restore my access. The key things that helped: - Try different browsers and devices (sometimes it's just a display issue) - Call right when they open at 8 AM - your chances are much better - Keep detailed records of every interaction - Don't take "the system is down" as a final answer I also want to echo what others have said about contacting your assembly member - they have dedicated staff who deal with EDD issues and can often cut through the red tape much faster than calling directly. Hang in there Paolo! I know how stressful and scary this is, but most of the time your claim data is still there, just hidden by their terrible system. Keep fighting! 🙏

Hey Paolo, I'm really sorry you're going through this - it's such a frustrating and stressful situation! I just wanted to add a couple more tips that helped me when I faced a similar issue: Try logging in during off-peak hours (like late evening or very early morning) when their servers might be less overwhelmed. Sometimes the system works better when fewer people are trying to access it. Also, if you have any old confirmation numbers, claim numbers, or reference numbers from previous interactions saved in emails or texts, have those ready when you do get through to someone. It can help them locate your claim in their system even when it's not showing up in the online portal. One more thing - don't let them tell you that you need to file a completely new claim right away. That should be a last resort. Push them to find your existing claim data first, because starting over can sometimes create even more complications. The community here has given you some amazing advice already, especially about the assembly member route and that phone menu trick. You've got a whole support system rooting for you! Keep us posted on how things go. We're all in this together! 💙

Great point about the "able to work" vs "available for work" distinction! I hadn't thought about that nuance. Since I'm only cleared for 3-4 hours twice a week due to my back injury, I'm definitely not able to perform my regular full-time job duties yet. I'll make sure to emphasize this in any communications with EDD - that I'm working within strict medical limitations, not because I've recovered. Thanks for bringing this up, it's really important context that could prevent misunderstandings about my disability status.

As someone who recently went through this exact process, I can't stress enough how important it is to be proactive with documentation. I was on SDI for a knee injury and started part-time work after 8 weeks. Here's what worked for me: 1) Get your doctor to fill out the DE 2525XX form BEFORE you start working - don't wait like I did, 2) When certifying, I actually wrote brief notes in the comments section explaining my limited work schedule (like "worked 4 hours within medical restrictions"), 3) I kept a simple spreadsheet tracking my work days, hours, and gross pay for each shift. The extra documentation saved me when EDD called to verify my work status 3 months later. They appreciated having everything clearly documented and my case went smoothly. Also, don't panic if your first certification takes longer to process - they often review partial work cases more carefully, but that's normal. You're doing the right thing by asking questions upfront!

Guys, I'm telling you, writing to your local representative can actually help. I did it last month and they got EDD to sort out my issue within a week. Worth a shot!

So glad to see you got it resolved, Omar! That "flag on your account" thing is such a common issue - it's like EDD has these hidden tripwires that nobody tells you about. For anyone else dealing with this, it's a good reminder that sometimes the problem isn't on your end at all. The system has all these weird glitches and account flags that can mess things up. Definitely document everything when you call so you have a record of what they tell you. Hope your benefits get back on track soon! 🙏

Has anyone heard about the new bill they're proposing to improve EDD's systems? Supposedly it's gonna streamline everything and make it easier to get help. fingers crossed it actually does something!

I'm dealing with the exact same thing right now! My payments have been delayed for over two weeks and I'm starting to panic about rent. I tried calling the main EDD number but like everyone else said, I just get stuck on hold forever. One thing that helped me a little was logging into my UI Online account and checking if there were any pending issues or documents they needed. Turns out they had flagged my account for some verification thing I didn't even know about. Still waiting for it to get resolved though. @Zara Mirza thanks for that detailed advice - I'm definitely going to try contacting my assembly member if this doesn't get sorted out soon. Never knew that was even an option! Stay strong everyone, we'll get through this mess 💪

I'm new to this community and just ran into this exact same error yesterday! Reading through all these responses has been incredibly reassuring - it's clear this is a widespread system issue, not something we're doing wrong. Based on everyone's advice, I'm planning to: 1. Try the "forgot password" approach first (brilliant suggestion @d3285d7b0217!) 2. If that doesn't work, call the technical support line at 1-833-978-2511 with all my documents ready 3. Be very specific about the exact error message when I speak to them @16f1cf625ae2 Thank you so much for posting this! Your question has created such a helpful resource for everyone dealing with this frustrating issue. I hope your surgery goes smoothly and you get this account problem resolved quickly. It's amazing how this community comes together to share practical solutions. Having a clear action plan makes this whole situation feel so much more manageable! 🙏

I'm new to this community and just encountered this exact same error today! It's so frustrating when you're already dealing with the stress of needing medical leave and then the system just blocks you at every step. After reading through all these incredibly helpful responses, I feel like I finally have a clear action plan: 1. Try the "forgot password" workaround first - what a brilliant suggestion! I never would have thought of that 2. Call the technical support line at 1-833-978-2511 (not the regular EDD number) with all my documents ready 3. Be very specific about the exact error message and ask them to put a note in my file once it's resolved It's amazing how many people have run into this exact issue - really shows there's a systemic problem with how the EDD handles account linking. But it's also reassuring to see so many success stories using these approaches. @16f1cf625ae2 Thank you for posting this question and creating such a valuable resource! This thread is going to help so many people who are dealing with the same frustrating situation. I hope your surgery goes perfectly and you get this account mess sorted out quickly. This community is incredible - the way everyone jumps in to share detailed solutions and encouragement really makes dealing with bureaucratic nightmares feel less overwhelming. Looking forward to hopefully reporting back with my own success story soon! 🙏