
California Disability
CommunityGovernment Services


Ask the community...
My doctor put me on disability for severe back pain after my car accident 6 weeks ago. My SDI claim was approved through May 22, 2025 (next week), but I'm still having major mobility issues and pain. My supervisor texted saying I can take more time if needed, but I'm confused about the EDD process. Do I need my doctor to complete a whole new disability claim form? Or is there some kind of extension form? I tried calling EDD but got disconnected after waiting 2 hours yesterday. I'm nervous about the gap in income if there's any delay getting the extension approved. Has anyone extended their disability claim before? What's the process?
I started receiving SDI benefits about 6 weeks ago for a back injury. My doctor recently cleared me to return to work on a very limited basis - just 3-4 hours twice a week for now. I worked yesterday for the first time (4 hours) and have another short shift scheduled next week. When I certify for benefits, do I just report these hours on the regular certification form? Or do I need to fill out some special form to notify EDD about partial return to work? I'm worried about doing this wrong and either losing all my benefits or getting hit with an overpayment later. Has anyone gone through this partial return to work situation while on disability? My weekly benefit amount is $1,250 if that matters for how they calculate partial work.
Thanks everyone for the helpful responses! Based on your advice, I'm going to: 1) Report my work days and earnings accurately on my regular certification, 2) Ask my doctor to complete that DE 2525XX form to document my partial work status, 3) Keep detailed records of all my work hours and pay in case of an audit. I really appreciate all the insights - this has been causing me so much anxiety!
I'm in a similar situation and this thread has been incredibly helpful! One thing I wanted to add - make sure you understand the difference between "able to work" and "available for work" when you're doing partial return. Even though you're cleared to work limited hours, you might still be considered "unable to work" your regular full-time position due to your disability. This distinction is important for SDI eligibility. Also, if your employer is accommodating your restrictions now, document that arrangement in case EDD asks questions later about why you're working if you're still disabled. The key is showing that you're working within your medical limitations, not that you've fully recovered.
Hey everyone, I'm in a bit of a pickle here. I haven't gotten my continued claim form to submit for my benefits. My last payment was about a month ago, and my claim activity says I need to submit this certification for two weeks of benefits, but there's no form in my inbox. Has anyone else run into this issue? What should I do? I'm worried about missing out on my benefits.
Guys, I'm telling you, writing to your local representative can actually help. I did it last month and they got EDD to sort out my issue within a week. Worth a shot!
So glad to see you got it resolved, Omar! That "flag on your account" thing is such a common issue - it's like EDD has these hidden tripwires that nobody tells you about. For anyone else dealing with this, it's a good reminder that sometimes the problem isn't on your end at all. The system has all these weird glitches and account flags that can mess things up. Definitely document everything when you call so you have a record of what they tell you. Hope your benefits get back on track soon! ๐
I'm trying to apply for SDI online but I keep getting an error message saying my identification number is associated with another account. I've never applied for SDI before and I just need to access my account so I can apply while I'm out for surgery. Has anyone else experienced this? Any advice on how to fix it?
I had this exact same issue last year! It turned out that my SSN was accidentally linked to an old unemployment claim from 2019 that I had forgotten about. The system was treating it as an existing account even though I'd never applied for SDI specifically. What fixed it for me was calling the technical support line (different from the regular EDD line) at 1-833-978-2511. They have people who specifically handle account linking issues. When you call, tell them you're getting the "ID number associated with another account" error and they can usually see what's causing the conflict in their system. The wait time was still pretty long (about an hour), but they were able to unlink my SSN from the old account and let me create a fresh SDI application. Make sure you have your driver's license, SSN card, and any medical documentation ready when you call. Hope this helps and good luck with your surgery recovery! ๐ช
This is such a common issue unfortunately! I went through something similar when I needed SDI for my back surgery. Here's what I learned from my experience: The "ID number associated with another account" error usually happens when there's any previous EDD interaction in the system - even from years ago or even if someone else used your info by mistake. A few things that might help while you're trying to get through to them: - Try accessing the site at different times of day. Sometimes the error is intermittent - Make sure you're using the exact same personal info format that's on your official documents (like if your license says "Catherine" don't use "Cathy") - Double-check that you're on the official edd.ca.gov site and not a similar looking one The technical support number that @0cb5ff258ff5 mentioned (1-833-978-2511) is gold! They're specifically trained for account issues like this and can usually resolve it in one call. Also, since you mentioned surgery - make sure to apply as soon as possible once you get this sorted. SDI has a 49-day window from when your disability starts, and you don't want to miss out on benefits you're entitled to. Wishing you a smooth recovery! ๐
This is such great advice! The tip about using the exact same name format as on official documents is really smart - I bet that trips up a lot of people. And thanks for the reminder about the 49-day window, I had no idea there was a deadline like that. I'm definitely going to try that technical support number first thing tomorrow morning. Really appreciate everyone sharing their experiences here, it's making me feel way less stressed about this whole situation! ๐
Hey everyone, I'm having some issues with my EDD payment. Has anyone else experienced delays or problems recently? I'm getting worried because I really need this money to cover my bills. Any advice on what I should do or who I should contact?
Has anyone heard about the new bill they're proposing to improve EDD's systems? Supposedly it's gonna streamline everything and make it easier to get help. fingers crossed it actually does something!
I'm dealing with the exact same thing right now! My payments have been delayed for over two weeks and I'm starting to panic about rent. I tried calling the main EDD number but like everyone else said, I just get stuck on hold forever. One thing that helped me a little was logging into my UI Online account and checking if there were any pending issues or documents they needed. Turns out they had flagged my account for some verification thing I didn't even know about. Still waiting for it to get resolved though. @Zara Mirza thanks for that detailed advice - I'm definitely going to try contacting my assembly member if this doesn't get sorted out soon. Never knew that was even an option! Stay strong everyone, we'll get through this mess ๐ช
Oscar O'Neil
One more thing - if there's ANY gap between your current claim end date and when the extension is processed, make sure you continue to certify for benefits anyway. You can still get backpay for that period once the extension is approved, but only if you've been certifying consistently.
0 coins
Lucas Schmidt
AuthorThank you! I didn't realize I needed to keep certifying even if there's a gap. This whole system is so confusing.
0 coins
Madison King
I went through a similar situation with my shoulder injury from a workplace accident. Here's what worked for me: 1. Call your doctor's office TODAY and explain the urgency - don't wait until your appointment 2. Ask them to email/fax the DE 2525XX form to EDD the same day they complete it (many offices will do this if you emphasize the time crunch) 3. Get a confirmation number or tracking info when they submit it 4. If your doctor's office is slow with paperwork, consider asking if they can complete it over the phone with you during a telehealth appointment I was in a similar time crunch and my doctor's office actually did a quick phone consultation to complete the extension form when I explained I was at risk of losing benefits. Worth asking! Also, keep screenshots of your SDI Online account showing your current claim status in case there are any disputes later. Good luck - back injuries are no joke and you shouldn't rush your recovery!
0 coins