SDI Error E313 Preventing Claim Submission - Help!
Hey everyone, I'm having trouble filing my SDI claim. I keep getting this error code E313 and it won't let me submit anything. Has anyone else run into this? Any ideas on how to fix it or what I should do next? I'm getting pretty frustrated here.
25 comments
Tom Maxon
I found a way to solve SDI claim error E313, watch this: https://www.youtube.com/watch?v=wqqtugBREIU
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Paige Cantoni
Ugh, I had the same issue last month. It's so annoying! Have you tried clearing your browser cache and cookies? That worked for me after I banged my head against the wall for like 2 days 🤦♂️
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Chad Winthrope
•Thanks for the tip! I'll give that a shot. Did you have to re-enter all your info after clearing everything?
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Paige Cantoni
•Nah, it remembered most of my stuff. Just had to log back in. Good luck!
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Kylo Ren
•This worked for me too! Make sure you restart your browser after clearing everything.
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Nina Fitzgerald
E313 is usually a system error on their end. You might need to wait a few hours or try again the next day. The SDI website is notoriously glitchy 🙄
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Jason Brewer
I found a way to actually get someone on the phone about this! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Kiara Fisherman
•Sounds too good to be true. Is this legit?
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Jason Brewer
•Yeah, it's totally legit. I was skeptical at first too, but it saved me hours of hold time. Worth every penny imo.
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Liam Cortez
•How long did it take for them to get someone on the line?
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Jason Brewer
•It took about 45 minutes for me, but I've heard it can vary. Still way better than doing it yourself!
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Savannah Vin
Have you tried filing at different times of the day? Sometimes the system gets overloaded during peak hours. I had better luck super early in the morning.
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Chad Winthrope
•I haven't thought of that. What time did you try?
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Savannah Vin
•I logged on around 5:30 AM and it went through smoothly. Might be worth a shot!
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Mason Stone
Okay, let me break this down for you. Error E313 is typically related to system maintenance or high traffic. Here's what you can try: • Wait a few hours and try again • Clear your browser cache and cookies • Use a different browser or device • Try during off-peak hours (early morning or late night) • Make sure all your info is correct and complete • If all else fails, you might need to call them directly If none of these work, it could be a more serious issue with your claim or account. In that case, you'll definitely need to speak with a rep. Good luck!
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Chad Winthrope
•Wow, thanks for the detailed response! I'll work through this list and see if I can get it sorted.
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Makayla Shoemaker
•This is great info. Mods should pin this or add it to the FAQ.
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Christian Bierman
lol welcome to the wonderful world of SDI 🤡 where nothing works and we're all just clowns trying to get our benefits
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Emma Olsen
•fr fr 💯 it's like they WANT us to give up
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Lucas Lindsey
•mood. been dealing with this nonsense for 3 months now 😭
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Sophie Duck
Have you checked if there's any scheduled maintenance? Sometimes they post notices about system downtime on their Twitter account.
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Austin Leonard
Not to be that guy, but are you sure you're eligible for SDI? Sometimes these errors pop up if there's an issue with your claim eligibility.
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Chad Winthrope
•Yeah, I'm pretty sure I'm eligible. I double-checked all the requirements before applying.
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Austin Leonard
•Gotcha, just thought I'd ask. Hope you get it sorted soon!
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Anita George
ugh i feel your pain. the whole system is so broken. took me 6 weeks to finally get my claim through. hang in there!
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