SDI California: How to fix Error E313 when filling out claimant form?

I found a way to solve SDI claim E313 error California, watch this: https://www.youtube.com/watch?v=2XVUAmP-2bc

Ugh, I feel your pain! I had the same issue last month. Have you tried clearing your browser cache and cookies? That worked for me after I spent hours banging my head against the wall 😅

E313 is usually related to a session timeout or data validation error. Make sure you're filling out all required fields and try submitting the form in smaller sections if possible. Also, don't leave the page idle for too long!

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Have you tried using a different browser? Sometimes the EDD website acts up with certain browsers. I had better luck using Firefox instead of Chrome.

PSA: Make sure your pop-up blocker is turned off when filling out the SDI form. I spent days trying to figure out why I kept getting errors, and it turned out my pop-up blocker was preventing some parts of the form from loading properly. 🤦‍♂️

Hey OP, I work in IT and deal with these kinds of issues often. Here's a detailed breakdown of what might be causing the E313 error and some steps you can take to resolve it: 1. Clear your browser cache and cookies 2. Use an incognito/private browsing window 3. Try a different browser (Firefox or Edge if you're using Chrome) 4. Disable any browser extensions or add-ons 5. Check your internet connection - unstable connections can cause form submission errors 6. Make sure all required fields are filled out correctly 7. Don't leave the page idle for too long - the session might time out 8. If possible, try accessing the form during off-peak hours (early morning or late evening) 9. Ensure your browser and operating system are up to date 10. If all else fails, try using a different device (like a tablet or another computer) If none of these work, you might need to contact EDD directly. Good luck!

anyone else feel like the whole system is designed to make us give up? 🤔 like they make it so frustrating on purpose

Hey, just wanted to chime in and say don't give up! I know it's frustrating (been there, done that), but keep pushing through. You'll get it sorted eventually. Sending good vibes your way! 💪

I had this exact same error last week! What finally worked for me was logging out completely, clearing all my browser data (cache, cookies, everything), then waiting about 30 minutes before logging back in. I think the EDD system sometimes gets confused with session data. Also make sure you're not using any VPN or proxy - that can trigger security errors. Hope this helps and you get it sorted soon! 🤞

I ran into the exact same E313 error a few weeks ago and it was driving me crazy! What ended up working for me was a combination of things - first I tried using Microsoft Edge instead of Chrome (sometimes the EDD site just doesn't play nice with certain browsers), and I also made sure to fill out the form during off-peak hours like around 6 AM when there's less traffic on their servers. The key thing that seemed to make the difference was saving my progress frequently instead of trying to complete the entire form in one go. The EDD system seems to have issues with longer sessions. Also double-check that your address format matches exactly what they have on file - even small differences can trigger validation errors. Hope this helps and you get it resolved soon!

I've been dealing with E313 errors on and off for months now, and what I've learned is that it's usually a combination of session/browser issues. Here's what's worked consistently for me: Use incognito mode, turn off all browser extensions, and most importantly - don't use autofill for any of the form fields. Type everything manually. The EDD system seems to have issues with autofilled data. Also, if you get the error, don't immediately try again - wait at least 15-20 minutes before your next attempt. Their system seems to flag rapid retry attempts. One last thing - make sure your computer's date and time are set correctly, as I've seen that cause validation issues too. Hope this helps!

I just went through this exact same nightmare with the E313 error about 2 weeks ago! After trying literally everything mentioned here (different browsers, clearing cache, etc.), what finally worked for me was a really weird combination: I had to disable my antivirus software's "safe browsing" feature temporarily while filling out the form. Apparently some security software can interfere with the EDD website's validation process. Also, make sure you're not copying and pasting ANYTHING into the form fields - even your own previously saved information. The system seems to detect paste operations and throws errors. Type everything fresh, save frequently, and good luck! You'll get through this! 🙏

Just wanted to add my experience - I was getting E313 errors for days and what finally solved it was making sure JavaScript was fully enabled in my browser settings. I know it sounds basic, but apparently some privacy extensions or strict browser security settings can partially block JavaScript which the EDD form needs to function properly. Also, try logging into the EDD portal from the main California.gov website instead of going directly to the EDD URL - sometimes that helps with authentication issues that can trigger the E313 error. Worth a shot if you've tried everything else!

I've been lurking here for a while dealing with my own EDD issues, but this E313 error discussion finally made me create an account to share what worked for me! After trying most of the suggestions here (different browsers, clearing cache, etc.), I discovered that my issue was actually related to having multiple tabs open with EDD-related sites. Apparently their system can get confused if you have the main EDD portal, SDI pages, and other CA.gov sites open simultaneously - it creates some kind of session conflict. Once I closed everything except the single SDI form tab, the error disappeared completely. Also, I noticed that using my phone's hotspot instead of my home WiFi helped - I think some ISPs might have routing issues with certain government sites. Hope this helps someone else avoid the hours of frustration I went through! 🤞

I just successfully got past the E313 error yesterday after being stuck on it for over a week! What finally worked for me was a combination of several things mentioned here: I used Firefox in incognito mode, disabled all extensions, made sure JavaScript was enabled, and most importantly - I accessed the SDI form through the main CA.gov portal instead of bookmarking the direct EDD link. I also followed the advice about typing everything manually (no autofill or copy/paste) and saved my progress after each section. The key seemed to be doing it during off-peak hours around 7 AM and making sure I only had that single tab open. It's frustrating that we have to jump through so many hoops, but don't give up! The combination of these tips from everyone here really does work. Sending good luck to everyone still dealing with this! 💪

I'm dealing with the exact same E313 error right now and this thread is a goldmine! I've been banging my head against this for 3 days straight. Going to try the combination approach that seems to be working for people - Firefox incognito, no extensions, manual typing only, single tab, and early morning timing. The session conflict theory with multiple tabs makes so much sense - I definitely have been guilty of having the entire EDD website open in different tabs trying to figure this out. Really appreciate everyone sharing what actually worked instead of just the generic "clear your cache" advice. Will report back if I get through! 🤞

Just wanted to jump in here as someone who recently went through this exact same E313 nightmare! I was stuck on this error for almost two weeks and was ready to give up. What finally worked for me was a combination of advice from this thread: I used Edge browser (hadn't tried that one yet), cleared everything including stored passwords, and made sure to do it super early in the morning around 6:30 AM when their servers aren't overloaded. The biggest game-changer for me was realizing I had been rushing through the form - when I slowed down and waited a few seconds between each field before moving to the next one, it seemed to help the system keep up. Also echoing what others said about the single tab rule - I closed literally everything else including other government sites. It's absolutely ridiculous that we need a PhD in troubleshooting just to file a disability claim, but don't lose hope! The solutions in this thread really do work if you find the right combination for your specific setup. Hang in there! 🙏

Just went through this E313 error saga myself and finally got my SDI claim submitted! After reading through all these amazing tips, I wanted to add one more thing that might help - I noticed the error was more likely to happen when I was connected to public WiFi (like at a coffee shop or library). When I switched to my home internet connection, the form worked much better. I think it might be related to the security protocols on public networks interfering with the EDD site's validation. Also, for anyone still struggling, I found it helpful to have all my information written down on paper first so I wasn't switching between windows or apps to look things up while filling out the form. The EDD system really seems to hate any kind of multitasking! Hope this helps someone else avoid the frustration - this community has been a lifesaver for figuring out these government website quirks! 🙌

I've been following this thread for a while and just wanted to say THANK YOU to everyone who shared their solutions! I was stuck on the E313 error for almost a month and was about to give up completely. After reading through all these responses, I tried the combination approach: Firefox in private mode, 6 AM timing, single tab only, manual typing (no autofill), and waiting between fields. It finally worked this morning! 🎉 One small thing I'll add that I noticed - make sure your computer isn't running any automatic updates or background processes while you're filling out the form. I think my antivirus was doing a scheduled scan the first few times I tried, which might have been interfering with the connection. Also, I kept a glass of water next to me to remind myself to take breaks and not rush through it (sounds silly but it helped me stay calm and methodical). For anyone still struggling - don't give up! This thread proves the EDD system is definitely fixable, it's just a matter of finding the right combination of workarounds. We shouldn't have to be tech experts to file for disability, but at least we have each other to figure it out! Sending good vibes to everyone still fighting this battle! 💪✨