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Emma Thompson

SDI claim stuck due to lost form and E324 error - Help needed to fix and continue benefits

I need help fixing my SDI claim to continue receiving benefits. I sent in two forms to continue my claim, but one got lost in the mail. Now I can't even register for an SDI online account because of some E324 error code. Has anyone else dealt with this? Any advice on how to get this sorted out?

I found a way to solve SDI claim E324 error issues, watch this: https://www.youtube.com/watch?v=3xDmmfhcELo

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I'm in the same boat, friend. Been trying to sort out my claim for weeks. This whole system is broken af.

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It's so frustrating! How long have you been dealing with this?

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Going on 6 weeks now. I'm about ready to give up and live in a cardboard box 😅

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Plot twist: the E324 error is actually a secret code meaning "we've decided to keep all your money" 🕵️‍♂️💸

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LOL wouldn't be surprised at this point 🙄

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Haha, sometimes it really feels that way!

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I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

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Wait, you have to pay to talk to EDD? That sounds sketchy af 🤔

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I know it sounds weird, but it's legit. Saved me hours of frustration. Worth every penny imo.

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How long did it take to get connected using that service?

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It took about 2 hours, but I didn't have to sit there listening to hold music. They called me when an agent was on the line.

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It's convenient but maybe not the best option for everyone. I would weigh the cost versus potential frustration.

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Here's what you need to do: 1. Document everything. Keep copies of all forms you've sent and note down every interaction with EDD. 2. For the lost form, call EDD and ask for a replacement. Explain the situation and request expedited processing. 3. Regarding the E324 error: - Double-check all your personal info (name, SSN, DOB) for accuracy - Clear your browser cache and try registering again - If it persists, it might be a system issue on their end 4. Keep calling EDD. Use the trick someone mentioned about calling right at 8 AM. 5. Consider using the paid service mentioned if you're really stuck. 6. As a last resort, contact your local assembly member or state senator's office for assistance. Remember, persistence is key. Don't give up!

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Wow, thank you so much for this detailed advice! I'll definitely follow these steps.

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This is solid advice. I'd add: keep a log of all your calls, including date, time, and who you spoke to.

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Having a timeline of events can be critical if you need to escalate the issue further.

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Hey, former EDD employee here. The E324 error usually means there's a discrepancy in your personal info. Double-check everything, especially your SSN. If it all looks correct on your end, you'll need to call in to have them manually review and update your info.

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Thank you so much for the insider info! I'll definitely double-check everything.

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MVP right here 👆 Thanks for the helpful info!

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Have you tried sacrificing a goat to the EDD gods? I hear that works sometimes 🐐🔮

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Instructions unclear, accidentally summoned a demon from the 7th circle of bureaucratic hell 😈📄

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Lol, at this point I'm willing to try anything! 😂

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Hey OP, any updates? Were you able to get through to anyone?

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Not yet, but I'm going to try calling first thing tomorrow morning. Fingers crossed!

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Good luck! Let us know how it goes.

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Bruh, the EDD is straight up 🤡🤡🤡 these days. I've been trying to sort out my claim for MONTHS. Good luck, you're gonna need it 😭

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Honestly, it's so disheartening to see so many people struggling with EDD. It's like the system just wasn't built for this level of demand.

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That E324 error is a pain in the butt. I had the same issue. Turns out there was a mismatch between my SSN and name in their system. Had to call and get them to fix it manually.

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Oh wow, that could be it! How long did it take them to fix it for you?

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It took about a week after I finally got through to someone. Hang in there!

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Protip: If you're having trouble with the online system, try accessing it during off-peak hours. Like 2 AM on a Tuesday. Sometimes it works better when there's less traffic.

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Great tip! The site's performance definitely seems to improve when fewer people are online.

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Remember when we thought 2020 was bad? Little did we know the EDD nightmare would continue into 2023... 🙃

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Seriously, it feels like there's no end in sight. Just one big bureaucratic headache.

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have u tried turning it off and on again? 🤣 jk jk. but srsly, the EDD website is trash. good luck!

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Haha, classic IT joke! But seriously, sometimes clearing cookies and cache on your browser can actually help with website issues.

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Have you tried faxing the forms instead of mailing them? Sometimes that works better and you can get a confirmation that they received it.

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I didn't even think about faxing! Do you know if they have a fax number?

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Yep, here's the fax number: 1-855-342-3057. Good luck!

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Faxing can be more reliable, but make sure to keep a copy of the fax confirmation for your records.

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Have you tried reaching out to your local assembly member's office? They can sometimes help push things through with EDD.

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This is a great suggestion. Elected officials often have direct lines to state agencies and can be surprisingly helpful.

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An authoritative comment to help with your issue: The EDD system has been notoriously difficult to navigate, but there are steps you can take to resolve your SDI claim issue. First, re-verify all personal details that you've entered, especially your SSN, name, and date of birth. Any inconsistency could lead to an E324 error. If you're unable to resolve it online, continued attempts to reach EDD via phone are unfortunately necessary. The service provided by Claimyr has received mixed reviews, but it can be an effective tool to skip the long hold times, albeit for a fee. Documenting all interactions and keeping records of forms, calls, and sent faxes is crucial. Additionally, contacting your local assembly member could expedite your issue's resolution. Lastly, faxing important documents is recommended to ensure receipt acknowledgment. Persistence and a systematic approach will be your best allies in dealing with EDD.

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Has anyone else noticed that it's gotten worse since the pandemic? It's like they weren't prepared for the influx of claims at all.

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Totally agree. It's been a dumpster fire since 2020. You'd think they'd have figured it out by now.

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Yep, it's a mess. But tbf, they got hit with an unprecedented number of claims. Still, they need to do better.

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Anyone else feel like they need a degree in rocket science to navigate the EDD website? 🚀🤓

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Rocket science would be easier tbh 😂

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For real! I feel like I need a PhD just to fill out a form correctly.

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Seriously tho, the EDD system is so outdated. They're still using COBOL ffs. No wonder we're all struggling with these ancient systems.

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Right? It's like they've been using the same tech since the 80s and expected it to just work forever.

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tldr: EDD sucks, we're all screwed 🙃

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In a way, it's kind of unifying. We're all struggling together! ✊

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Ugh, I feel your pain. The EDD system is a nightmare to navigate. Have you tried calling them directly? Sometimes that's the only way to get things sorted out.

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Yeah, I've been trying to call but it's impossible to get through. Always busy or they hang up on me. It's so frustrating!

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Pro tip: call right when they open. Set an alarm and be ready to dial at 8:00 AM sharp. It's still a pain, but your chances are better.

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I swear, dealing with EDD is like playing a game of Monopoly where all the rules are in Klingon and the dice are actually potatoes. 🥔🎲

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LMAO 🤣 This is the most accurate description I've ever heard!

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And every time you pass GO, instead of collecting $200, you get an error message 😭

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I've been dealing with EDD issues for months now and I feel your pain! For the E324 error, I had success by completely clearing my browser data (cookies, cache, everything) and then trying to register using a different browser entirely. Sometimes their system gets confused with stored data. Also, make sure you're entering your info EXACTLY as it appears on your Social Security card - even spacing matters with these old systems. For the lost form, definitely call and ask for expedited processing, but also consider hand-delivering a replacement to your local EDD office if there's one nearby. They can't "lose" something you put directly in their hands! Don't give up - I know it's exhausting but you'll get through this! 💪

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