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SDI Online E311 Error: Info Doesn't Match EDD Records. Help!

Hey everyone, I'm having trouble filing for disability insurance through EDD. I'm trying to register as a claimant on SDI Online, but I keep getting an E311 error. The system says the info I provided doesn't match their records. I've double-checked everything - my name, SSN, and birthdate. Has anyone else run into this? Any advice on how to fix it? I really need to file my claim for last month when I was out sick.

Giovanni Greco

Ugh, classic EDD nonsense. I had the same issue last year. Have you tried calling them? It's a pain, but sometimes talking to a human is the only way to sort this out.

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Amara Eze

I've been trying to call for days, but the lines are always busy. It's so frustrating! šŸ˜¤

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1M

Fatima Al-Farsi

Pro tip: call right when they open. Set an alarm and be ready to dial. It's still a pain, but your chances are better.

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Dylan Wright

Or try calling at like 4:55 PM. Sometimes they stay on a bit after closing to finish up calls.

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Sofia Torres

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

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GalacticGuardian

Sounds too good to be true. Has anyone else tried this?

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Dmitry Smirnov

20 bucks? That's highway robbery! The government should make this easier for free.

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Sofia Torres

I get the skepticism, but it seriously worked for me. Saved me hours of frustration. Sometimes you gotta spend money to save time, ya know?

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Ava Rodriguez

How long did it take to get through? I'm desperate enough to try anything at this point.

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Sofia Torres

It took about 2 hours for me, but I didn't have to do anything. Just got a call when they had an agent. Way better than being stuck to my phone all day.

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Miguel Diaz

Have you checked if there's any discrepancy between your current address and what EDD has on file? Sometimes that can cause issues with verification.

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Zainab Ahmed

E311 error? More like E311 terror, amirite? šŸ¤” But seriously, the whole system is a joke. Good luck, OP!

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Connor Gallagher

lmao E311 terror šŸ’€ I'm stealing that

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AstroAlpha

I've been dealing with EDD issues for months now. Here's what I've learned: ā€¢ Double, triple check all your info. Even a small typo can cause problems. ā€¢ If you've changed your name recently (marriage, divorce, etc.), make sure EDD has your current legal name. ā€¢ Sometimes the issue is on their end. Keep trying every few days. ā€¢ If all else fails, you might need to go to an EDD office in person. Bring ALL your documents. ā€¢ Consider reaching out to your local state representative. They can sometimes help push things through. Hang in there, OP. The system sucks, but don't give up!

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Amara Eze

Wow, thank you so much for this detailed advice! I'll definitely try these steps. Really appreciate you taking the time to share your experience.

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Yara Khoury

This should be pinned to the top of the subreddit tbh

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Keisha Taylor

have u tried turning it off and on again? šŸ˜‚ jk jk... but for real, sometimes clearing your browser cache or trying a different browser can help with online govt systems. worth a shot!

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Paolo Longo

I'm in the same boat, OP. Been trying to file for weeks. This whole process is making me more stressed than being sick did! Sending good vibes your way. šŸ’–

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Amara Eze

Thanks for the support! It really helps to know I'm not alone in this. Hope you get your issue resolved soon too!

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Amina Bah

Hot take: the system is designed to be frustrating so people give up. Stay strong and keep pushing!

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Oliver Becker

Tin foil hat much? šŸ™„

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CosmicCowboy

Nah, they might be onto something. It's either malice or incompetence, and I'm not sure which is worse.

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Natasha Orlova

Quick question - are you using a VPN? Sometimes government sites freak out if your IP doesn't match your location.

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