SDI account creation error: Driver's license already registered? Help!
I'm so frustrated with the EDD website! I've been trying to create an SDI account to file a claim, but I keep getting an error message saying my driver's license is already registered to another account. I've double-checked all my info and I'm sure it's correct. Has anyone else run into this issue? What should I do? I've been trying to call them for days but can't get through. Any advice would be appreciated!
22 comments
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Tom Maxon
I found a way to solve EDD website driver's license error, watch this: https://www.youtube.com/watch?v=NPc3TrpL7Mk
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Sean Flanagan
Ugh, I feel your pain! I had the exact same issue last month. It's like the EDD system is designed to make our lives miserable 🤦♂️ Have you tried clearing your browser cache and cookies? Sometimes that helps with weird website glitches.
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Anastasia Kozlov
AuthorThanks for the suggestion! I'll give that a try. Did it work for you?
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Sean Flanagan
Honestly, it didn't solve my problem completely, but it did let me get a bit further in the process before hitting another roadblock. The EDD website is a mess!
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Zara Mirza
Clearing cache rarely fixes these kinda issues. Its usually a problem on their end, not ours. 🙄
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NebulaNinja
I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ
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Luca Russo
Sounds too good to be true. Is this legit? Has anyone else tried it?
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NebulaNinja
I was skeptical at first too, but I can confirm it worked for me. Saved me hours of frustration!
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Nia Wilson
20 bucks to talk to EDD? That's highway robbery! 😤 The government should make it easier to reach them without paying extra.
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NebulaNinja
I get where you're coming from, but for me, it was worth it to finally get my issue resolved. Time is money, ya know?
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Mateo Sanchez
Here's what you need to do: 1. Double-check all your info: Make sure everything matches your ID exactly. 2. Try a different browser: Sometimes IE works better than Chrome for gov sites. 3. Call early: Like, crack-of-dawn early. Be on the phone at 7:59 AM. 4. Use the 'Contact Us' form on the website: It's slow, but they do respond. 5. If all else fails, contact your local assembly member. They can often help push things through. Hang in there! The system sucks, but persistence pays off.
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Anastasia Kozlov
AuthorWow, thanks for the detailed advice! I'll definitely try calling super early tomorrow. Fingers crossed 🤞
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Aisha Mahmood
Contacting your assembly member is lowkey the best advice here. They have special hotlines to EDD. I got my issue fixed in 2 days after weeks of nothing!
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Ethan Clark
have u tried turning it off and on again? 😂 jk jk... but srsly, the EDD site is a joke. good luck, OP!
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AstroAce
This happened to me too! Turns out my ex had used my license number by mistake when she filed her claim. Had to go through a whole identity verification process to sort it out. Check if anyone else might have accidentally used your info!
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Anastasia Kozlov
AuthorOh wow, I hadn't even considered that possibility. I'll definitely look into it. How long did the identity verification process take for you?
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AstroAce
It took about 3 weeks total. Not gonna lie, it was a pain in the ass. Make sure you have ALL your documents ready if you go this route.
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Yuki Kobayashi
Pro tip: if u cant get thru on the main line, try calling the employer line instead. sometimes they'll help u even if ur not an employer. worth a shot! 🤷♀️
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Carmen Vega
Isn't that kinda unethical tho? Like cutting in line at the DMV or smthn
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Yuki Kobayashi
desperate times call for desperate measures, my dude. EDD should hire more ppl if they don't want us doing this 🤷♀️
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Andre Rousseau
I work in IT and I can tell you that these government systems are often running on ancient technology. It's not just user error - the whole system is probably held together with duct tape and prayers. Keep trying and document everything. Good luck!
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Natalie Adams
I had this exact same issue a few months ago! It turned out that I had actually started creating an account years earlier but never finished the process. The system still had my driver's license on file from that incomplete registration. I ended up having to call the technical support line (not the regular claims line) and they were able to clear the old record so I could start fresh. The tech support number is usually less busy than the main line. Also, try logging in with "forgot password" using your license number - sometimes that reveals if you actually do have an old account you forgot about. Hope this helps!
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