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Melissa Lin

SDI Online Account Registration Error E318 - Expired License Issue?

I'm having trouble registering for my SDI online account. Every time I try, I get an E318 error. I've double-checked all my info and it's correct. My license recently expired and I renewed it, but I'm still waiting for the new card. Could this be causing the problem? Has anyone else run into this? Any advice on what to do?

I found a way to solve SDI online account registration error, watch this: https://www.youtube.com/watch?v=HmJyk6rhvWc

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I found a way to get someone on the phone without waiting forever. I used this site called claimyr.com. It's a calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to your phone. It costs $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

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Sounds too good to be true. Is this legit?

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$20 just to make a phone call? That's ridiculous!

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I know it sounds crazy, but it really worked for me. Saved me hours of frustration. Worth every penny imo

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How long did it take to get through?

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It might seem like a steep price, but if time is money, it's probably worth it. Has anyone else tried it?

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I swear, dealing with SDI is like trying to sail through a hurricane with a leaky rowboat. We're all in the same boat here, buddy. Keep your chin up!

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Great analogy! It's definitely not for the faint-hearted.

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Ugh, the SDI system is such a nightmare! I had a similar issue last year. Have you tried clearing your browser cache and cookies? Sometimes that helps with weird errors.

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guys i think we're all missing the bigger picture here... has anyone tried bribing the computer with cookies? 🍪💻 maybe it just needs a snack to cooperate 😂

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LOL this is the kind of out-of-the-box thinking we need! 🤣

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Instructions unclear. Shoved oreos into USB port. Now computer smells like cookies but still not working. Send help.

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Pro tip: document EVERYTHING. Take screenshots, write down who you talked to and when. Trust me, it'll save you headaches later if you need to appeal or prove you've been trying to register.

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Second this! It really helps keep everything organized and reduces stress.

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It's probably because of your expired license. The system might be checking for a valid expiration date. You should wait until you get your new card and try again. In the meantime, maybe try calling them directly?

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I agree, the expired license might be the culprit. Systems like these often require all documentation to be up-to-date to prevent fraud.

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If you do decide to call them, have all your documentation ready. It might save you some time on the call.

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Here's what you need to do to resolve the E318 error: 1. Double-check all your information: Make sure your SSN, DOB, and other details are 100% correct. 2. Clear your browser cache and cookies: This can often resolve weird system errors. 3. Try a different browser or device: Sometimes the issue is browser-specific. 4. Wait for your new license: The system might be rejecting your registration due to the expired license. Once you get your new card, try again. 5. Use temporary documentation: If you have any temporary ID or confirmation of renewal from the DMV, try using that info. 6. Contact SDI support directly: Explain your situation and ask if the expired license could be causing the error. 7. Be persistent: Sometimes these errors resolve on their own after a few days. Keep trying! Remember, the SDI system can be finicky. Don't get discouraged!

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This is great advice. Wish I had this when I was struggling with my claim!

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Unpopular opinion: maybe the system is working exactly as intended... to make it so frustrating that people give up on claiming benefits 🤔

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Nah, never attribute to malice what can be explained by incompetence. The system just sucks.

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Hey OP, any updates? Were you able to get it sorted out?

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have u tried turning it off and on again? 🤣

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Classic IT solution. Works 60% of the time, every time 😎

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Has anyone else noticed that these errors seem to happen more often during certain times of the day? I always have better luck late at night or early in the morning.

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Now that you mention it, I think you're right. Maybe less traffic on the site?

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Good point! I'll try registering at like 2 AM and see what happens lol

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@Melissa Lin - I had the exact same E318 error when my license was expired! The system definitely checks license validity as part of their identity verification process. Here's what worked for me: I called the DMV and got a temporary license number/confirmation that I could use while waiting for my physical card. You can also try using your renewal confirmation receipt number in place of the new license number. If that doesn't work, you might need to wait for the physical card to arrive. In the meantime, try calling SDI directly and explaining the situation - sometimes they can manually verify your identity and help you complete the registration over the phone. Good luck!

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@Melissa Lin I actually went through something very similar recently! The E318 error is almost certainly related to your expired license. The SDI system does real-time verification with DMV records, so when your license shows as expired in their database, it triggers that error even if you've already renewed it. A few things that might help while you wait for your new card: - Check if your DMV renewal receipt has a temporary license number you can try using - Some people have had luck using their old license number but updating the expiration date to match their renewal - You could also try registering with a different form of ID if you have one (passport, state ID, etc.) The frustrating part is that it can take a few days for the DMV and SDI systems to sync up even after you get your new card. I ended up having to wait about a week after getting my renewed license before the error cleared up. Hang in there - you're definitely not alone in this struggle!

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This is super helpful! I'm dealing with the same issue right now. How long did it take for the DMV and SDI systems to sync up after you got your physical card? I'm worried I'll be stuck in limbo for weeks.

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