SDI signup issue: Driver's license info not matching EDD records - Help needed

I found a way to solve driver's license mismatch for SDI, watch this: https://www.youtube.com/watch?v=WsbaY3NyLXo

have u tried turning it off and on again? 🤣

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the URL: https://claimyr.com

I'm in the same boat, been trying to sign up for weeks now. The whole system is a joke. Anyone know if there's a way to escalate this to someone higher up?

Pro tip: document EVERYTHING. Every call, every letter, every online attempt. You never know when you'll need to prove you've been trying to resolve an issue. CYA always!

Serious question: has anyone actually managed to get through to a real person at EDD lately? I've been trying for days and it's always either busy or they hang up on me.

Have you double-checked that all your info is entered exactly as it appears on your driver's license? Sometimes even a small discrepancy can cause issues. Also, make sure your license isn't expired!

Here's what you need to do: 1. First, try clearing your browser cache and cookies. Sometimes old data can cause issues. 2. If that doesn't work, try using a different browser or device to apply. 3. Double-check that your name on ID.me matches EXACTLY what's on your driver's license. Even a missing middle initial can cause problems. 4. If you're still having issues, you might need to update your info with the DMV. Sometimes their records are outdated. 5. As a last resort, you can try to apply by mail. It's slower, but it might work if the online system is glitching. Remember, persistence is key with EDD. Don't give up!

Ugh, I had the same issue! It's so frustrating when you think you've done everything right and then hit a wall. Have you tried calling them directly? Sometimes talking to a real person can help sort these things out.

If you're open to trying Claimyr as a last resort to speak with someone, it might be worth considering. However, I understand it's not ideal to pay for something like this. Also, remember, Claimyr is a third-party tool and not affiliated with EDD, so weigh the pros and cons for your situation.

Update: I tried calling and got through after only 2 hours on hold! The rep said there was a glitch in their system affecting some accounts. They're working on fixing it, but in the meantime, they helped me submit my application manually. Thanks for all the advice, everyone!

Plot twist: the EDD is actually run by a bunch of hamsters on wheels. That's why everything's so slow and nothing works right. 🐹🎡

Has anyone tried sacrificing a goat to the EDD gods? Might be worth a shot at this point. 🐐🔮

Classic EDD nonsense. Their systems are always messed up. I swear they make it difficult on purpose to discourage people from claiming benefits. 🙄

I had a similar issue with my SDI application! What worked for me was going to the DMV website and double-checking that all my info was updated in their system first. Turns out my address hadn't been updated after a recent move, even though my physical license looked correct. After updating it online with the DMV, I waited 24 hours and then tried the SDI application again - it went through! Might be worth checking if there are any discrepancies between what EDD has on file vs what the DMV has. Good luck! 🤞

I had a similar driver's license mismatch issue when applying for SDI! What finally worked for me was calling the EDD technical support line (not the main claims line) at 1-800-480-3287. They have a separate team that handles system glitches and ID verification problems. When I explained that my ID.me verification was successful but the driver's license matching was failing, they were able to manually verify my information and push my application through. The wait time was still pretty long (about 90 minutes), but it was worth it to get past that frustrating roadblock. They told me this is actually a known issue they're working to fix, so don't feel like you're doing something wrong - it's definitely on their end! Hope this helps! 🤞

I went through this exact same issue last month! The driver's license mismatch error drove me absolutely crazy because everything looked correct on my end. What finally solved it for me was discovering that my middle name was stored differently in EDD's system than on my actual license. My license shows "J." but their system had my full middle name "James" from some old employment records. I ended up having to call and speak with someone who could manually update my profile to match exactly what's on my current license. It took about 2 weeks total to get resolved, but once they fixed that discrepancy, the SDI application went through without any issues. My advice: when you do get through to someone, ask them to read back exactly how your name appears in their system character by character, including any middle initials, spaces, or punctuation. Sometimes it's the smallest differences that cause these matching failures. Good luck! 🍀

I had this exact same issue a few months ago! After trying everything - clearing cache, different browsers, triple-checking my info - what finally worked was a combination of approaches from this thread. First, I checked my DMV records online like @Lara Woods suggested and found my address was outdated in their system despite having a current license. Updated that and waited 48 hours. Then I called the technical support line @Santiago Martinez mentioned (1-800-480-3287) and explained the situation. The rep was able to see the DMV update had synced and manually pushed my SDI application through. Total process took about 3 days from start to finish, but way better than weeks of frustration! Don't give up - it's definitely a system issue, not user error. Document everything and keep trying different approaches! 💪

Another thing that might help - I had a similar issue where my driver's license info wasn't matching, and it turned out to be a problem with how my name was formatted in the EDD system vs. my actual license. The EDD had my name in ALL CAPS (like "JOHN SMITH") but my license has it in proper case ("John Smith"). When I finally got through to someone, they explained that their matching algorithm is super strict about exact formatting. The rep was able to manually override the mismatch and process my application. It's worth asking specifically about name formatting when you call - sometimes it's these tiny technical details that cause the biggest headaches! The system really needs an update to be more flexible with these matches. Hope this helps someone avoid the weeks of frustration I went through! 🤞

Wow, reading through all these experiences really shows how common this issue is! I'm dealing with the exact same driver's license mismatch problem right now. It's so frustrating because like others mentioned, my ID.me verification went through fine, but then I hit this wall with the license verification. Based on all the helpful advice here, I'm going to try a multi-step approach: first check my DMV records online to make sure everything's current, then if that doesn't work, call that technical support line at 1-800-480-3287 that @Santiago Martinez shared. I really appreciate everyone sharing their specific solutions - it gives me hope that there's actually a way through this bureaucratic maze! Has anyone noticed if certain times of day are better for getting through to the technical support line versus the main EDD number? Trying to strategize the best time to make the call! 📞

I'm going through this exact same issue right now! It's so reassuring to see I'm not alone in this frustrating experience. @Sophia Gabriel, I'm glad you were able to get it resolved through calling - gives me hope! Reading through everyone's suggestions, it seems like there are several potential causes: DMV records being outdated even with a current license, name formatting issues (ALL CAPS vs proper case), middle name/initial discrepancies, and just general system glitches on EDD's end. I'm going to try the systematic approach that @Liam O'Reilly outlined - first checking my DMV records online to make sure everything matches, then calling that technical support line at 1-800-480-3287 if needed. The fact that there's a separate technical line specifically for these verification issues is really helpful to know! Has anyone had success with the mail-in application option that @Eve Freeman mentioned? I'm wondering if that might be a good backup plan while trying to resolve the online issues. Thanks everyone for sharing your experiences - this thread is incredibly helpful! 🙏

I'm dealing with this exact same issue right now and this thread has been incredibly helpful! I've been stuck on the driver's license verification step for over a week despite having a valid license and successful ID.me verification. Based on all the great advice here, I'm planning to: 1. Check my DMV records online first to see if there are any discrepancies 2. Call the technical support line at 1-800-480-3287 that @Santiago Martinez shared 3. Ask specifically about name formatting (ALL CAPS vs proper case) and middle name/initial differences like @Danielle Mays and @Charlee Coleman mentioned It's frustrating that we have to jump through so many hoops, but at least now I have a clear action plan instead of just repeatedly trying the same thing. Thanks everyone for sharing your experiences and solutions - this community support makes dealing with EDD so much more manageable! 🙏

This thread is an absolute goldmine of information! I'm currently stuck in the same driver's license verification nightmare and was starting to think I was losing my mind. Seeing @Sophia Gabriel's success story and all the detailed troubleshooting steps everyone has shared gives me so much hope. I'm particularly grateful for the specific phone number (1-800-480-3287) for technical support that @Santiago Martinez shared - I had no idea there was a separate line for these verification issues! And the insights about DMV records potentially being outdated despite having a current license, plus all the name formatting quirks, are things I never would have thought to check. Going to start with the DMV records check tomorrow, then work through the systematic approach that @Liam O'Reilly outlined. It's incredible how this community has basically created the troubleshooting guide that EDD should have provided in the first place! Thanks everyone for taking the time to share your experiences in such detail - you're all lifesavers! 🙏✨