< Back to California Disability

SDI online application error: ID number associated with another account. Help!

I'm trying to apply for SDI online but I keep getting an error message saying my identification number is associated with another account. I've never applied for SDI before and I just need to access my account so I can apply while I'm out for surgery. Has anyone else experienced this? Any advice on how to fix it?

Tom Maxon

I found a way to solve SDI account access error issues, watch this: https://www.youtube.com/watch?v=uAJouPtFqvE

0 coins

-

Ethan Taylor

Ugh, I had the same issue! It's so frustrating when the system doesn't work right. Have you tried calling them? It might be a glitch in their system.

0 coins

-

Aisha Khan

I haven't called yet, but I guess that's my next step. Did you manage to get through to someone when you called?

0 coins

-

6M

Ethan Taylor

Yeah, but it took FOREVER. I was on hold for like 2 hours. 😫 Bring a book or something if you're gonna try calling lol

0 coins

-

6M

Yuki Ito

Pro tip: call right when they open. You'll have a better chance of getting through quickly.

0 coins

-

6M

Carmen Lopez

This happened to me too! Turns out someone had used my driver's license number by mistake when they applied. It took a while, but I got it sorted out. You'll need to talk to someone directly to fix it.

0 coins

-

AstroAdventurer

Have you tried clearing your browser cache and cookies? Sometimes that can help with weird website issues.

0 coins

-

Aisha Khan

I'll give that a shot, thanks! But I'm not too hopeful since it seems like an account issue rather than a browser problem.

0 coins

-

6M

Andre Dupont

The EDD system is such a joke. 🤡 I swear they make it difficult on purpose to discourage people from applying. Hang in there, OP!

0 coins

-

Zoe Papanikolaou

For real tho. It's like they're stuck in the stone age or smthn 🦕

0 coins

-

6M

Jamal Wilson

Nah, even cavemen probably had a better system lmao 💀

0 coins

-

6M

Mei Lin

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

0 coins

-

Liam Fitzgerald

Sounds sketchy. Is it legit?

0 coins

-

6M

Mei Lin

Yeah, it's totally legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo.

0 coins

-

6M

GalacticGuru

How long did it take for them to get someone on the line?

0 coins

-

6M

Mei Lin

It took about an hour and a half, but I didn't have to sit there listening to hold music. They just called me when an agent was ready.

0 coins

-

6M

Amara Nnamani

Here's what you need to do: 1. Gather all your identification documents (driver's license, social security card, etc.) 2. Write down the exact error message you're getting 3. Call the EDD directly at 1-800-480-3287 4. Explain the situation calmly and ask them to verify your identity 5. Request that they unlink your ID from any incorrect accounts 6. Ask them to guide you through the process of setting up a new account if necessary 7. Take notes during the call and get the name of the representative you speak with It might take some time, but persistence is key. Don't give up! If the first person can't help, politely ask to speak with a supervisor. Good luck!

0 coins

-

Aisha Khan

Thank you so much for this detailed advice! I'll definitely follow these steps. Fingers crossed it works out 🤞

0 coins

-

6M

Giovanni Mancini

This is solid advice. I'd add: if you can, try to call early in the morning or late in the afternoon. Those tend to be less busy times.

0 coins

-

6M

Fatima Al-Suwaidi

have u tried making a new account with a different email? that worked for my cousin

0 coins

-

Dylan Cooper

That's not a good idea. It could cause more problems down the line if there are multiple accounts under one SSN.

0 coins

-

6M

Sofia Morales

I'm in the same boat, been trying to sort this out for weeks. The whole system is a dumpster fire 🔥

0 coins

-

StarSailor

Have you checked if there's an EDD office near you? Sometimes it's easier to get things sorted in person.

0 coins

-

Aisha Khan

I didn't even think of that! I'll look into it, thanks for the suggestion.

0 coins

-

6M