ID.me suspended - Can't apply for SDI benefits online. Help!
Hey everyone, I'm having trouble applying for SDI benefits online. My ID.me account got suspended and now I can't get through the application process. I've tried contacting ID.me support and even looked up solutions on YouTube, but no luck. Has anyone else dealt with this? Any tips on how to apply for short-term disability without ID.me verification? I'm getting desperate here!
28 comments
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Caesar Grant
Ugh, that sucks! I had a similar issue last year. Have you tried calling the EDD directly? Sometimes they can help you bypass the ID.me stuff if you explain your situation.
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Philip Cowan
•Thanks for the suggestion! I've been trying to call them, but the lines are always busy. It's so frustrating 😫
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Lena Schultz
•Pro tip: call right when they open in the morning. You might have better luck getting through!
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Philip Cowan
•Good idea, I'll give that a shot. Fingers crossed 🤞
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Gemma Andrews
ID.me is the worst! I swear they make it impossible on purpose. Have you tried creating a new account with a different email?
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Philip Cowan
•I thought about that, but I'm worried it might cause more problems if they catch me using two accounts. Has anyone actually had success with this?
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Pedro Sawyer
•Don't do it! My cousin tried that and got flagged for fraud. Not worth the risk, trust me.
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Gemma Andrews
•Yikes, nevermind then. Sorry for the bad advice! 😅
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Mae Bennett
Here's what worked for me when I had ID.me issues: 1. Gather all your documents (ID, SSN, proof of address, etc.) 2. Call EDD and explain the situation 3. Ask for alternative verification methods 4. Be persistent and polite 5. If the first agent can't help, ask to speak with a supervisor 6. Keep detailed notes of all your calls It took me a few tries, but I finally got through and was able to apply. Don't give up!
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Philip Cowan
•Wow, thank you so much for the detailed advice! I'll definitely follow these steps. How long did the whole process take for you?
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Mae Bennett
•It took about 2 weeks of calling before I got it sorted. Hang in there!
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Beatrice Marshall
•This is solid advice right here 💯 Listen to this person, OP!
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Melina Haruko
Have you tried reaching out to your local assemblymember or state senator? Sometimes they can help cut through the red tape.
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Dallas Villalobos
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Check out this video for more info: https://youtu.be/1X-mEsLtbmQ
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Reina Salazar
•Sounds too good to be true. Is this legit?
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Dallas Villalobos
•I was skeptical at first too, but it really worked for me. Saved me hours of frustration.
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Saanvi Krishnaswami
•20 bucks? Thats highway robbery!
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Dallas Villalobos
•I get it, but considering how much time and stress it saved me, it was worth every penny.
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Demi Lagos
The whole system is broken af. Why do we even need ID.me? It's just another layer of bureaucracy 🙄
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Mason Lopez
•Preach! 🙌 It's like they're trying to make it as difficult as possible to get benefits.
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Vera Visnjic
Have you checked if theres any in-person EDD offices near you? Sometimes face-to-face is easier then dealing with online stuff.
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Philip Cowan
•I didn't even know that was an option! I'll look into it, thanks!
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Jake Sinclair
lol welcome to the club. been trying to sort out my benifits for 3 months now. EDD is a joke 🤡
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Brielle Johnson
Have you tried contacting ID.me through social media? Sometimes companies respond faster when you call them out publicly.
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Philip Cowan
•That's a good idea, I'll give it a shot. Twitter or Facebook?
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Brielle Johnson
•Try both! The more noise you make, the better chance of getting a response.
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Honorah King
Ugh, I feel your pain. The whole system is a mess. Hang in there, and don't be afraid to be a squeaky wheel. Good luck!
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Luca Russo
I went through the exact same nightmare last year! Here's what finally worked for me: I kept detailed records of every interaction with ID.me (screenshots, case numbers, etc.) and then filed a complaint with the Better Business Bureau. Within 48 hours, I got a call from an ID.me escalation team who manually reviewed and restored my account. Also, while you're waiting, try calling EDD at exactly 8:00 AM - I literally set multiple alarms and hit redial until I got through. The wait was brutal but I eventually got a human who helped me submit a paper application as a backup. Don't give up - the system is broken but there are ways around it!
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