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Have you tried calling them? Sometimes you can get more info if you actually talk to someone.
I've tried, but I can never get through. It's always busy or I'm on hold forever π«
7M
Pro tip: call right when they open. You might have better luck getting through
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Anyone else think its crazy we gotta jump through all these hoops just to get the benefits we paid into? The whole systems a joke tbh
careful, you sound like one of them socialists π
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lmao call me whatever, I just want what I'm owed π
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lmao watch the government use this as an excuse to switch everything to crypto π€£π€£π€£
EDD-coin to the moon! ππ
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Don't even joke about that π Can you imagine trying to explain blockchain to the EDD customer service reps?
6M
Hey OP, make sure you change ALL your passwords, especially your email. These hackers often get access to multiple accounts. Enable two-factor authentication wherever you can too!
Ugh, I feel your pain. I was in the same boat last year. My advice? Don't wait. Call them ASAP. The longer you wait, the more stressed you'll get.
But calling is such a nightmare π« I spent hours on hold last time
7M
True, the hold times are brutal. But its still better than waiting in limbo, trust me
6M
Quick question - does anyone know if theres a difference between SDI and disability? I'm so confused by all these terms π€¦ββοΈ
SDI stands for State Disability Insurance. It's basically the same thing as disability, just the official name in California.
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Ohh that makes sense. Thanks for clearing that up!
6M
Not sure if this helps, but there was a recent policy change that's supposed to speed up processing for claims older than 30 days. Might be worth mentioning when you call.
Oh wow, I hadn't heard about that. Do you have any more info on this policy change?
7M
I don't have all the details, but I saw it mentioned on the SDI website last week. Def worth looking into!
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OP, can you clarify why you couldn't see a doctor between March and August? That gap might be causing issues with your claim.
My insurance changed in March and it took a while to get approved with a new doctor. Then there was a long wait for an appointment. π
7M
Ah, gotcha. Make sure to explain that clearly when you talk to SDI. Gaps in medical care can be red flags for them.
7M
Alright, let me break this down for you based on my experience and what I've learned from others in the same boat: 1. First, double-check that all your info in the online system is correct. Sometimes a small typo can hold things up. 2. If you can access your account, look for any messages or alerts. They might have requested additional info without sending a separate notice. 3. The sick pay issue could be related to: - Overlapping dates with regular unemployment - Incorrect reporting of wages during your sick leave - Your employer not verifying your claim 4. If you can't get through on the phone, try emailing. It's slow, but you might get a response in a few days. 5. Document EVERYTHING. Keep a log of all your attempts to contact them, any messages you receive, and any changes to your claim. 6. As a last resort, contact your local state representative or senator. They often have liaisons who can escalate EDD issues. Hang in there, OP. The system is frustrating, but persistence usually pays off eventually.
Wow, thank you so much for this detailed response! This is super helpful. I'll start working through your list today. π
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This should be pinned at the top of the sub tbh
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lol welcome to EDD hell. been waiting 3 months for my claim to go through. good luck π
Anybody else notice that these issues always seem to happen around the end of the fiscal year? π€ Coincidence? I think not.
Ooh, good catch! Never thought about that before. You might be onto something...
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Here's what worked for me to finally get my payment: 1. Double-check all your info is correct online 2. Submit any pending certifications 3. Look for any messages or requests for additional docs 4. If everything looks good, start calling EVERY DAY 5. Try different times - early morning, just before lunch, and late afternoon 6. Be polite but persistent with the reps 7. If one can't help, ask to speak to a tier 2 specialist 8. Keep detailed notes of every call (date, time, rep name, what they said) 9. If weeks go by, contact your local state representative's office 10. As a last resort, file a complaint with the labor board It's a pain, but don't give up! You'll get your money eventually. Good luck!
Thank you so much for this detailed advice! I'll definitely try all of these steps π
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This should be pinned at the top of the sub. Super helpful!
7M
Ugh, I feel your pain! I was in the same boat a few months ago. It's like they purposely make it impossible to get through to anyone. Have you tried calling right when they open? That seemed to work for me after about a million attempts.
It took me about 2 weeks of calling every single day. I know it sucks, but don't give up! Keep trying and eventually you'll get someone.
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2 weeks?! That's insane. The system is so broken π€¦ββοΈ
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anyone else feel like the whole system is rigged against us? π€ like, we're already struggling and then they hit us with this overpayment bs
Conspiracy theory: they make it confusing on purpose so people give up and don't claim benefits they're entitled to π
6M
Guys, cmon. It's not a conspiracy. The system's just outdated and underfunded. Still sucks tho.
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Hey, I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
20 bucks tho? Idk man, seems steep for a phone call.
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I get it, but when you factor in the time saved and stress avoided, it was worth it for me. Your mileage may vary π€·ββοΈ
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I'm in the exact same situation! disability ending soon, no second payment. this system is so broken its not even funny anymore.
Ugh, I'm sorry you're dealing with this too. Let me know if you find any solutions!
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Pro tip: if you do get through, ask for a tier 2 specialist right away. The first person you talk to usually can't do much.
Ravi Malhotra
This happened to me too! I thought I was going crazy. Turns out there was a system update that messed up a bunch of accounts. I had to file a new claim and it eventually got sorted out. But it took WEEKS. Hang in there!
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Freya Christensen
System updates are the bane of our existence. Always causing chaos.
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Omar Hassan
Have you tried contacting your local assembly member's office? They can sometimes help push things through with EDD. It's worth a shot!
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Omar Hassan
Just google "[your city] assembly member". They usually have a contact form on their website. Good luck!
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Chloe Robinson
This is a great tip! Sometimes a little political nudge can do wonders.
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