SDI login issues & rude customer service - need help!

Ugh, I feel your pain! 😫 I had the same issue last month. Have you tried resetting your password? Sometimes that works. If not, you might need to go through their identity verification process again.

Classic SDI... their customer service is a joke. I swear they hire the rudest people on purpose 🙄

Hey, I found a way to actually get someone helpful on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Have you checked if there's a verification email from EDD? Sometimes it gets lost in spam. Also, make sure your browser isn't blocking pop-ups - that messed me up for days!

I've been dealing with SDI for months now and let me tell you, persistence is key. Keep calling, ask for a supervisor if the agent is unhelpful, and document EVERYTHING. It's a pain, but you'll get through eventually. Here's what worked for me: • Call early in the morning, right when they open • Have all your info ready - claim number, ID, etc. • Be polite but firm • If one agent can't help, politely ask to speak to a supervisor • Keep a log of every call - date, time, agent name, what was discussed Hang in there, OP. It's frustrating, but you'll get it sorted!

have u tried turning it off and on again? 🤣

I heard they're updating the system soon. Might be worth waiting a few days to see if that fixes the login issues.