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my sister had something similar happen last year after her c-section delivery... her disability claim got lost in the mail and she had to go thru this whole process to get it fixed... actually i think she had to goto an edd office in person to get it straightened out? might be worth checking if theres an office near you that takes walk-ins if you can't get through on the phone
That's a good idea, I hadn't thought about going in person. Did she make an appointment first or just show up? I'll look up if there's an office near me.
I'm so sorry you're going through this stress! I had a similar experience after my gallbladder surgery in January - it's absolutely nerve-wracking when you're recovering and worried about money. From what everyone has shared here, it sounds like your best bet is to file a new claim online through SDI Online right away while also trying to get through to speak with someone. The fact that nothing is showing up in your "View Claim History" after 3+ weeks is definitely a red flag that your original paperwork may have been lost. One thing that helped me was calling the SDI number (1-800-480-3287) right at 8:00 AM when they open - I had better luck getting through early in the morning. Also, if you do get through to someone, definitely mention that you're facing financial hardship due to the delay. They have options to expedite claims in those situations. Hang in there - you will get through this! The system is frustrating but you deserve those benefits, especially after surgery.
This is total garbage! EDD is THE WORST when it comes to these system glitches. They've been happening constantly since their so-called "upgrade" in January. I work in HR and I've had DOZENS of employees dealing with exactly this issue in the past few months. The worst part is that EDD acts like it's YOUR problem to fix when THEIR system is broken!! And good luck getting through on the phone - they've clearly understaffed their call center. My advice? Besides getting someone on the phone, go to your state assembly member's office. They have special EDD liaisons who can cut through the red tape. It's ridiculous that we have to resort to this, but I've had several employees get results this way when nothing else worked.
That's a great suggestion about contacting my assembly member! I hadn't thought of that option. I'm going to try calling again tomorrow using the Claimyr service someone mentioned, but if that doesn't work, I'll definitely reach out to my assembly member's office. It's ridiculous we have to go to these lengths!
I'm dealing with a very similar situation right now! My SDI dates have been changing randomly too and I'm missing payments from the last two weeks of February. What's really concerning is that I'm seeing this pattern across multiple posts in this community - it seems like EDD's system update in January created widespread issues specifically for pregnancy disability claims. Has anyone tried filing a complaint with the California Department of Consumer Affairs about these systemic issues? I'm wondering if there's a way to escalate this beyond individual claims since it's clearly affecting so many people. We shouldn't have to use third-party services or contact assembly members just to get the benefits we've paid into! Also @PrinceJoe - definitely try the assembly member route if the phone calls don't work. I've heard they can sometimes get results within a few days compared to weeks of trying to get through to EDD directly.
Hey OP, don't stress too much. I missed a deadline once and thought my claim was toast. But I called, explained my situation, and they were actually pretty cool about it. Just be nice when you call (even if they're not) and you should be fine.
Hey Amun-Ra, I went through something similar last year. The key thing is to call them as soon as possible and explain that you couldn't provide the date because your medical condition was still being evaluated. They usually have procedures for situations like this. Make sure to mention that you acted in good faith and were waiting for clearance from your doctor. Also, if you have any documentation from your healthcare provider showing ongoing treatment during that time, it can really help your case. Don't give up - these situations are more common than you think!
This is really helpful advice! I'm dealing with a similar situation right now and was panicking about missing my deadline. It's reassuring to know that they have procedures for these cases. Did you have to submit any specific forms or just explain over the phone? I'm wondering if I should get a letter from my doctor beforehand to have ready when I call.
Hey OP, how long has it been since you submitted the document? If it's been more than 3 weeks, you might want to consider filing an appeal.
I'm going through the exact same thing right now! Got my extension approved last month but still waiting on my first payment. The document they requested was pretty straightforward (medical records verification), submitted it within 24 hours, and now... crickets. It's so stressful not knowing when the money will come through, especially when you're counting on it for basic expenses. Really hoping the system outage @Aisha mentioned explains some of the delay. Stay strong everyone! 💪
Keisha Williams
Hang in there, OP. I know it's tough, but you'll get through this. Sending positive vibes your way! ✨
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Liam Fitzgerald
•Thank you, I really appreciate the support! 💖
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Yara Campbell
This is such a common issue unfortunately! I went through the exact same thing about 6 months ago. One thing that helped me was checking if there were any pending issues in my account that I missed - sometimes they flag something for review and don't send a clear notification. Also, try calling the disability line specifically if you were on disability benefits, not the regular unemployment line. The wait times are still brutal but sometimes a bit better. Document every attempt you make to contact them with dates/times - it helps if you need to escalate later. Wishing you luck getting this sorted out quickly! 🤞
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