I had no idea about this! My disability started in October 2024, so that would definitely affect my base period. I'll make sure to ask about the special base period calculation. That could make a big difference in my weekly amount.

I'm dealing with a similar situation right now - just got cleared to return to work after 5 months on SDI for a knee injury, but my company downsized while I was out. Reading through all these responses is so helpful! Quick question for anyone who's been through this - did EDD ask for any documentation proving your position was eliminated while you were on disability? Like a letter from HR or something? I want to make sure I have everything ready before I submit my application. Also @Lim Wong - definitely listen to everyone about using your actual last work day from October. That seems to be the mistake that causes the most headaches based on what people are saying here.

my sister had something similar happen last year after her c-section delivery... her disability claim got lost in the mail and she had to go thru this whole process to get it fixed... actually i think she had to goto an edd office in person to get it straightened out? might be worth checking if theres an office near you that takes walk-ins if you can't get through on the phone

I'm so sorry you're going through this stress! I had a similar experience after my gallbladder surgery in January - it's absolutely nerve-wracking when you're recovering and worried about money. From what everyone has shared here, it sounds like your best bet is to file a new claim online through SDI Online right away while also trying to get through to speak with someone. The fact that nothing is showing up in your "View Claim History" after 3+ weeks is definitely a red flag that your original paperwork may have been lost. One thing that helped me was calling the SDI number (1-800-480-3287) right at 8:00 AM when they open - I had better luck getting through early in the morning. Also, if you do get through to someone, definitely mention that you're facing financial hardship due to the delay. They have options to expedite claims in those situations. Hang in there - you will get through this! The system is frustrating but you deserve those benefits, especially after surgery.

Pro tip: If you can, try logging into your account late at night or very early in the morning. Sometimes the system updates then and you might catch new info before they send an official notice.

I just went through something similar last month! Got one of those vague "claim update" notices and was freaking out. Turns out it was just a routine system update - my payments weren't affected at all. Here's what I did that helped: 1) Logged into my UI Online account immediately to see if there were any changes, 2) Checked if my certification schedule was still the same, 3) Made sure my payment method info was still correct. Most of the time these updates are administrative and don't impact your benefits. If you see any actual changes in your account or if your next payment doesn't come through as expected, THEN it's time to worry and try calling. Hope this eases some anxiety! 🤞

guys i think i figured it out. we need to perform a ritual sacrifice to the EDD gods. whos got a goat we can use? 🐐😈

I'm dealing with the exact same issue! The call drops literally the second someone picks up - it's so frustrating. I've been trying for weeks now and I'm starting to panic about my claim status. Has anyone found a pattern to when this happens? Like is it specific times of day or certain phone numbers? I'm wondering if it's a technical glitch on their end or if there's something we can do differently. Really hoping someone has a solution because I'm running out of options here 😤

This is total garbage! EDD is THE WORST when it comes to these system glitches. They've been happening constantly since their so-called "upgrade" in January. I work in HR and I've had DOZENS of employees dealing with exactly this issue in the past few months. The worst part is that EDD acts like it's YOUR problem to fix when THEIR system is broken!! And good luck getting through on the phone - they've clearly understaffed their call center. My advice? Besides getting someone on the phone, go to your state assembly member's office. They have special EDD liaisons who can cut through the red tape. It's ridiculous that we have to resort to this, but I've had several employees get results this way when nothing else worked.

I'm dealing with a very similar situation right now! My SDI dates have been changing randomly too and I'm missing payments from the last two weeks of February. What's really concerning is that I'm seeing this pattern across multiple posts in this community - it seems like EDD's system update in January created widespread issues specifically for pregnancy disability claims. Has anyone tried filing a complaint with the California Department of Consumer Affairs about these systemic issues? I'm wondering if there's a way to escalate this beyond individual claims since it's clearly affecting so many people. We shouldn't have to use third-party services or contact assembly members just to get the benefits we've paid into! Also @PrinceJoe - definitely try the assembly member route if the phone calls don't work. I've heard they can sometimes get results within a few days compared to weeks of trying to get through to EDD directly.