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Unpopular opinion: maybe we should all show up at the EDD office in person. Make them deal with us face to face. Bet they'd fix the phone system real quick then! π€
Lol imagine the chaos. But fr tho, thats not a bad idea... π€
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Pretty sure most offices are still closed to the public bc of covid. But I like where your heads at!
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guys i finaly got through today after trying for 2 weeks straight. heres what worked for me: call at exactly 8:01 am, press 1 for english, then 2, 4. if u hear the message about high call volume, hang up and try again. took me 22 tries but i finaly got in the queue. hope this helps someone!
Congrats on getting through! π Thanks for sharing your method. Did you have to wait long once you got in the queue?
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thanks! and yeah, i was on hold for about an hour. but way better than not getting through at all!
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Anyone else notice that the EDD website is always "under maintenance" when you actually need to use it? π
OMG YES! It's like they know exactly when I'm gonna log in and shut it down just to mess with me π
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Hey OP, what was your last day of work? Make sure that date matches what your employer reported. Any discrepancy can cause major delays.
Am I the only one who thinks its ridiculous that we have to jump through all these hoops just to get basic customer service? In 2023? Come on!
Preach! π It's like they're stuck in the stone age or something.
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For real. They need to hire more people or upgrade their systems. This is unacceptable.
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Plot twist: what if there are no actual customer service agents and it's all just an elaborate AI system designed to frustrate us? π€π½
Lmao dont give them ideas! Next thing you know, we'll be talking to chatbots that disconnect on purpose π
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I wouldn't even be surprised at this point tbh
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PSA: If ur having trouble getting paid, reach out to ur local state representative! They can sometimes help push things through faster.
anyone else feel like theyre playing phone tag with a ghost? π»π EDD be like 'new phone who dis' everytime i call lmao
π€£π€£π€£ for real tho. I'm bout to call in a medium to reach these people
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Careful, they might start deducting seance fees from ur benefits π
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PSA: If your doctor uses electronic forms, make sure they actually submit them! My doc thought he sent mine in, but it turns out it was just sitting in his outbox for weeks π€¦ββοΈ
Has anyone had luck with the SDI appeals process? My claim was denied and I'm not sure if it's worth the hassle to appeal.
I appealed and won, but it took forever. If you have a solid case, go for it. Just be prepared for a long wait.
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Make sure you have all your ducks in a row before appealing. Get supporting docs from your doc, employer, etc. The more evidence, the better!
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have you tried turning it off and on again? π
π€£π€£π€£ If only it were that simple!
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Ugh, I'm in the same boat. Been trying to get through for days. Anyone know if there are better times to call or if it's just a crapshoot?
I've heard early morning is best, like right when they open. But honestly, it seems pretty random.
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Tried that, still no luck. I think its just a total crapshoot tbh
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ugh, i'm in the same boat. sent my appeal 6 weeks ago and still crickets. this whole process is a joke π€‘
Have you tried calling them? Sometimes you gotta be proactive or you'll fall through the cracks.
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yeah but its impossible to get thru. been on hold for hours and nothing
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Have you considered reaching out to your local representative? Sometimes they can help expedite things or at least get you some answers.
This! My state rep's office was super helpful when I was stuck in appeal limbo.
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This whole system is a joke. We pay taxes for this?? π€‘ I've been waiting 3 months for an answer about my claim. Anyone know if we can file a complaint somewhere?
You can try contacting your local state representative. Sometimes they can light a fire under EDD's a**.
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Good idea, I'll give that a shot. Thanks!
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PSA: Be careful about sharing too much personal info when you do get through. I've heard about scammers posing as EDD reps. Always verify who youre talking to!
Omg yes! My cousin almost got scammed. They asked for her full SSN over the phone. Big red flag!
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idk man, maybe they're using some weird math? like counting business days or something? π€
OP, what state are you in? The rules can be different depending on where you live.
I'm in California. Didn't realize it could be different in other states!
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Oh yeah, CA is notorious for unemployment issues. Hang in there!
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Holly Lascelles
This happened to me last year. Turns out my account was flagged for potential fraud (it wasn't). Had to go through this whole identity verification process. It sucked, but eventually got resolved. Might be worth asking if that's whats going on with your account.
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Malia Ponder
guys. we need to organize and demand better from our government. this is unacceptable. who's with me? π
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Kyle Wallace
Count me in! We should start a petition or something.
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Ryder Ross
Lol good luck with that. Government doesn't care about us little people π€‘
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