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Have you tried checking your claim status online? Sometimes that can give you more info about payments and refunds.
Quick question - did your doctor submit the form electronically or by mail? I've heard electronic submissions are processed faster.
Pro tip: try filing your claim between 2-4 AM. The system seems to work better when there's less traffic. Worked for me after a week of E324 errors!
Mei Chen
have u tried turning it off and on again? 🤣
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Liam O'Sullivan
•lol if only it were that easy
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Amara Okonkwo
I heard they're updating the system soon. Might be worth waiting a few days to see if that fixes the login issues.
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