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This might sound weird, but have you tried faxing your forms? Sometimes the old school methods work better with these outdated systems lol
Hey Landon! I went through something similar earlier this year - had a 5-week gap in payments while they processed my continuing claim. The frustrating part is they don't tell you what's happening behind the scenes. A few things that helped me: - Called first thing in the morning (8 AM sharp) - seemed to have shorter wait times - Asked specifically about the status of both forms (DE2525 and DE2593) when I finally got through - Requested they put notes in my file about the call The good news is that when it finally got resolved, I received all the back payments in one lump sum. It's stressful waiting, but don't lose hope! The system is slow but it usually works out in the end. Keep us posted on how it goes! 🤞
Just wondering - do seasonal state employees have different SDI rules than regular state employees? I thought some state workers have a different disability system (like CalPERS or something?). Maybe check with your HR department too?
Great question. Some state employees are covered by SDI while others have their own disability insurance programs. Seasonal employees are typically covered by regular SDI (where 1.1% of your wages are deducted for the disability fund). You can verify this by checking your pay stub - if you see an "SDI" deduction, then you're covered by the standard State Disability Insurance program. If you don't see this deduction, then you should definitely check with your HR department about your specific coverage.
I just checked my paystub and I do have an SDI deduction! That's a relief. I'll still touch base with HR just to make sure there aren't any special rules I should know about.
Just wanted to add that as a state employee, you might also want to look into whether your agency offers any additional leave benefits beyond SDI. Some state departments have supplemental disability programs or allow you to use accrued sick leave to supplement your SDI benefits (which typically pay about 60-70% of your wages). Also, since you mentioned you're 28 weeks along, you'll want to think about the transition from pregnancy disability to postpartum recovery (which can be 6-8 weeks depending on delivery type) and then potentially to Paid Family Leave for bonding time. Planning this timeline now while you're getting everything set up can help ensure there are no gaps in coverage. Good luck with everything, and I hope your pregnancy goes smoothly despite the complications!
Update: Just wanted to let everyone know I finally got through to EDD this morning! The agent said there was a "processing flag" on my account because my doctor submitted the extension paperwork a few days late (even though it was still before my original end date). They've cleared the flag and I should receive all my backpay within 48 hours. Thank you all for your help and suggestions!
That's great news! Thanks for updating us. This is a good reminder for everyone that even small paperwork timing issues can cause payment delays. Glad you got it resolved!
So glad you got this resolved! I'm dealing with a similar situation right now - my extension was approved but I haven't seen any payments in 2 weeks. Your post gives me hope that it's just a processing issue. Quick question - when you called, did you use the 1-800-480-3287 number that Justin mentioned? And any tips for actually getting through? I've been trying for days but keep getting the busy signal.
Yes, I used that exact number! Here's what worked for me - call right at 8am when they open, and if you get the busy signal, hang up and immediately redial. Don't wait between calls. It took me about 45 minutes of constant redialing but I finally got through to the queue. Once you're in the queue it's about a 30-45 minute wait. Also have your claim number and all your paperwork ready because they'll ask for specific dates and details. Good luck!
One more important thing - your SDI claim is completely separate from any personal injury claim you have against the other driver. Receiving SDI benefits won't reduce your settlement. However, you should tell your personal injury attorney that you're applying for SDI benefits, as they need to know about all sources of income related to your injury for their calculations. Also, prepare for the possibility that you might need to extend your SDI claim depending on your recovery time. Initial SDI claims typically cover up to 52 weeks, but your doctor will need to continue certifying your disability periodically throughout your recovery. Mark your calendar for when recertifications are due to avoid any interruptions in benefits.
I just want to add that when you apply online through SDI Online, make sure you have all your employment history for the past 18 months ready - including that Instacart gig work you mentioned. Even though it was recent and brief, you'll need to report all income sources. Also, don't let the online application intimidate you if some questions seem confusing. You can always call for help or even submit it incomplete and provide additional info later. The most important thing is getting your claim started ASAP since you're already 3 weeks from when your doctor certified you can't work. One last tip: take screenshots of everything you submit online and keep copies of all documents. EDD systems can be glitchy and having your own records will save you headaches if anything gets lost in their system.
Chloe Davis
Hi Jennifer! I'm so sorry you're dealing with this frustrating situation. The 34-day wait is really concerning, especially when you've already submitted all the required forms. A few suggestions that might help: - Try calling the SDI customer service line early in the morning (around 8 AM) when wait times are usually shorter - If the system shows you submitted the 2593 form but still says it's needed, there might be a technical glitch - document this with screenshots - Consider reaching out to your local assembly member's office - they often have staff who can help with EDD issues - Keep all your confirmation numbers and submission receipts handy The timing you mentioned about early April submissions taking until mid-late May does align with what others have reported with the new system rollout. It's frustrating but unfortunately common right now. Don't give up - you won't lose your benefits for system delays that aren't your fault. Keep advocating for yourself and consider escalating if you don't get answers soon. Hang in there! 💪
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