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I'm going through the exact same thing right now! It's so frustrating when the system says your license is already linked but you know for a fact you've never applied before. I've been trying for weeks and getting nowhere. Reading through these comments is actually really helpful - I had no idea ID.me had a direct support option or that this was such a widespread issue. Definitely going to try contacting them directly and maybe check out that paper application route too. Thanks everyone for sharing your experiences, it makes me feel less alone in this bureaucratic nightmare! 😅
I'm so glad I found this thread! I've been dealing with the exact same ID.me driver's license issue for the past two weeks and was starting to think I was losing my mind. It's such a relief to know this is happening to so many people and that there are actually solutions. I'm definitely going to try the ID.me support ticket route first, and if that doesn't work, I'll head to the EDD office in person. Thanks to everyone who shared their experiences - this community is a lifesaver! 🙏
I work for a disability advocacy organization and we've been seeing this exact issue A LOT lately. The ID.me system has been having major problems with their driver's license verification database. Here's what I recommend based on what's been working for our clients: 1. Submit that paper application immediately - don't wait! Paper applications are actually processing faster than online ones right now due to all the ID.me issues. 2. When you contact ID.me support, specifically mention "false positive driver's license match" - this helps them route your ticket to the right department. 3. If you have an old passport or state ID card, try using that instead for ID.me verification as a workaround. 4. Keep detailed records of every interaction - dates, names, reference numbers, etc. This helps if you need to escalate later. The good news is that EDD/SDI is aware this is a widespread technical issue and they're working on fixes. In the meantime, the paper route is your best bet for getting benefits processed without delay. Don't let the bureaucracy discourage you - you deserve these benefits! 💪
This is incredibly helpful advice! Thank you so much for sharing your professional insight. I had no idea that paper applications were actually processing faster right now - that's definitely good to know. I'm going to submit mine today and also try the passport workaround for ID.me. It's really reassuring to hear from someone who works in this field that this is a known widespread issue and not just user error on my part. Really appreciate you taking the time to share these specific tips! 🙏
I'm dealing with a similar workers comp delay right now (different injury, same frustration). One thing that helped me was calling the California Department of Industrial Relations' workers comp hotline at 1-800-736-7401. They can actually look up your claim status in real time and tell you exactly what stage it's in and what's holding it up. When I called, I found out my employer had never submitted my medical records to the insurance company - they were just sitting on someone's desk for 3 weeks! The hotline rep helped me figure out exactly what paperwork was missing and who to contact to get it moving. Also, don't be afraid to mention you're considering legal representation when you talk to the insurance company - sometimes that lights a fire under them to process things faster. Hang in there, the financial stress is brutal but most of these delays are administrative rather than medical denials.
This is such valuable information, Amina! That hotline number is a game-changer. I had no idea they could actually look up claim status in real time - that's exactly what I need instead of getting the runaround from the insurance company. The fact that your employer just had your medical records sitting on a desk for 3 weeks is infuriating but also gives me hope that my delay might be something simple like that too. I'm definitely going to mention the legal representation angle when I call tomorrow. It's sad that you have to threaten legal action just to get basic service, but if it works, it works. Thanks for sharing that hotline number - I'm calling them first thing in the morning!
I've been through this exact situation and want to share what worked for me. First - DO NOT apply for SDI for a workplace injury. It will complicate everything and potentially be considered fraud if not disclosed properly. Stick with workers comp. Here's my step-by-step approach that got results: 1. **Call the CA DWC hotline at 1-800-736-7401 FIRST** - they can tell you exactly where your claim stands and what's missing 2. **Get your claim number and insurance company info from your employer** - demand it in writing 3. **Call the insurance company's claims department at 8 AM sharp** - less hold time, fresher adjusters 4. **Ask for "temporary disability benefits"** - you're entitled to 2/3 of your weekly wage starting 14 days after injury if doctor says you can't work 5. **Document every single interaction** - names, times, what was said The magic phrase that got my claim moving: "I'm documenting this delay for my workers comp attorney and the Division of Workers Compensation." Suddenly they found my file and processed it within 48 hours. Most importantly - you ARE entitled to these benefits. The system is designed to wear you down, but persistence pays off. Don't let them delay you into giving up. Three weeks without income for a legitimate workplace injury is unacceptable. Hang in there - once it gets moving, the backpay will come with it.
This is an incredibly comprehensive guide, Liam! That magic phrase about documenting for your attorney and the DWC is brilliant - I never would have thought to phrase it that way, but it makes total sense that mentioning those specific entities would get their attention. The step-by-step breakdown is exactly what I needed. I've been feeling so overwhelmed trying to figure out who to call first and what to say. Having it laid out like this gives me confidence to tackle this systematically tomorrow morning. The point about being entitled to 2/3 weekly wage after 14 days is huge - I had no idea that was automatic if the doctor says I can't work. It's infuriating that they don't tell you this upfront. Thank you for taking the time to share such detailed advice. Going to print this out and follow it step by step!
Hey Chad! I just went through the E313 error nightmare about a week ago and finally got it sorted. What worked for me was actually pretty simple once I figured it out - I had to make sure I wasn't using any browser extensions at all (including ad blockers and password managers), clear everything completely, then wait until around 6 AM to try again. The timing seems to be super important - I failed like 8 times during normal hours but got through immediately when I tried early morning. Also, don't click anything else while the form is submitting, just let it sit there and process. The system seems really sensitive to any kind of interruption. I know it's frustrating but stick with it - once you find the right combination it'll go through! Let us know what ends up working for you.
Thanks Juan! The browser extensions tip is really helpful - I bet a lot of people don't realize those could interfere. I'm starting to see a pattern here with the early morning timing working for so many people. It's crazy that we have to wake up at dawn just to submit a basic government form! I'm definitely going to try the 6 AM approach tomorrow and make sure I disable all my extensions first. Did you notice if the page loaded any faster during those early hours, or was it just the submission that went more smoothly?
I'm dealing with the same E313 error right now and this thread is incredibly helpful! I've been banging my head against the wall for the past few days trying to get my claim through. Reading everyone's solutions, it seems like the key factors are: timing (early morning seems to be the sweet spot), using a clean browser session (incognito/private mode), disabling all extensions, and being patient between attempts. I'm going to try the 6 AM approach tomorrow with Firefox in private mode and see if that does the trick. It's honestly ridiculous that a government website requires this much troubleshooting, but I'm grateful for this community sharing what actually works. Will report back if I have success! 🤞
Hey Diego! I just wanted to add another tip that worked for me when I was dealing with E313 - make sure you're not using any form autofill or saved passwords when you try. I found that manually typing everything, even my login credentials, seemed to help. Also, if you have multiple tabs open or other programs running, try closing everything except the SDI site. The system seems super picky about browser resources. Good luck with your 6 AM attempt tomorrow - that timing really does seem to be the magic window! Let us know how it goes.
Maya, I just wanted to add one more perspective as someone who's been through this process recently! I filed my SDI claim about 6 weeks ago using the exact same mixed method (online application, doctor's paper form) and it went smoothly. One thing I did that really helped was asking my doctor's office manager directly about their process for handling disability forms. Turns out they have a specific person who handles all the disability paperwork and she was able to give me a much more accurate timeline than the front desk staff. She also put a "rush" note on my form since I explained how important the timing was financially. Also, I wanted to mention that once your claim is approved, EDD is actually pretty good about getting the first payment out quickly - mine came within about 5 business days of approval. So even if there are minor delays in processing, you won't be waiting weeks for money once everything clears. Reading through all these responses, it's clear you're handling this exactly right. The organization and follow-up approach you're taking is going to serve you well. Don't let the horror stories people share scare you too much - most claims that follow the proper steps like yours process without major issues. Best of luck with your surgery next week! You've got a great support system here if you need any advice as things progress.
Maya, I just wanted to chime in as someone who went through this exact process about 2 months ago! The mixed submission (you online, doctor by mail) is totally normal and won't cause any issues with your claim processing. One thing that really helped me stay organized was creating a simple spreadsheet with columns for: date form dropped off, promised completion date, actual mail date, and EDD receipt confirmation. It kept me from constantly wondering "what's happening?" and helped me know exactly when to follow up without being annoying. Also, since you're having surgery next week, make sure to ask your surgeon's office if they're familiar with the DE 2501 form. Sometimes if your recovery takes longer than initially expected, you might need them to submit updated paperwork rather than going back to your primary care doctor. It's better to have that conversation upfront. Your timing is actually really good - filing just 2.5 weeks after your last day of work puts you ahead of most people I know who've filed SDI claims. The fact that you're being so proactive about following up shows you understand how important it is to stay on top of the process. Keep us updated on how it goes! This community has been such a lifesaver for navigating all the EDD confusion. Wishing you a smooth surgery and quick claim processing! 🙏
Dylan Fisher
I feel your pain! I went through something similar with a medication error on my forms. The key is to stay calm and be super organized. Document everything - get that corrected form from your doctor in writing, take screenshots of any online submissions, and keep a log of every phone call you make (date, time, who you spoke with). Also, if your benefits get temporarily suspended while they're fixing this, don't stress too much - they can usually backdate everything once it's resolved. The bureaucracy is frustrating but they do fix these kinds of clerical errors regularly. Hang in there! 💪
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Liam Fitzgerald
•This is such great advice! The documentation tip is especially helpful - I never thought about keeping a log of phone calls. That could really save me if I need to reference something later. It's reassuring to hear that they can backdate things once it's all sorted out. Thanks for taking the time to share your experience! 🙏
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Oliver Cheng
I had a similar situation happen to me about 6 months ago! My doctor mixed up my injury date with my expected return date on the form. Here's what I learned: First, don't wait - get a corrected form from your doctor ASAP with a letter explaining their error. Second, when you call EDD, ask to speak with someone in the "forms correction" department specifically - they handle these types of clerical errors all the time. Third, submit everything via fax AND mail (certified if possible) so you have proof they received it. It took about 3 weeks for mine to get sorted, but they retroactively fixed my benefits without any penalties. The system definitely has its flaws, but they do understand that human errors happen. Stay persistent but polite - you'll get through this! 🤞
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AstroAdventurer
•This is incredibly helpful! I didn't know there was a specific "forms correction" department - that could save me a lot of time getting bounced around between different reps. The tip about submitting via both fax AND certified mail is smart too. Three weeks seems reasonable given how backed up everything usually is. Thanks for sharing such detailed advice from your experience!
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