California Disability

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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a similar situation happen to me about 6 months ago! My doctor mixed up my injury date with my expected return date on the form. Here's what I learned: First, don't wait - get a corrected form from your doctor ASAP with a letter explaining their error. Second, when you call EDD, ask to speak with someone in the "forms correction" department specifically - they handle these types of clerical errors all the time. Third, submit everything via fax AND mail (certified if possible) so you have proof they received it. It took about 3 weeks for mine to get sorted, but they retroactively fixed my benefits without any penalties. The system definitely has its flaws, but they do understand that human errors happen. Stay persistent but polite - you'll get through this! 🤞

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This is incredibly helpful! I didn't know there was a specific "forms correction" department - that could save me a lot of time getting bounced around between different reps. The tip about submitting via both fax AND certified mail is smart too. Three weeks seems reasonable given how backed up everything usually is. Thanks for sharing such detailed advice from your experience!

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I just went through this nightmare last month! My doctor wrote down the wrong return date and it messed up my whole benefit cycle. Here's what saved me time: I called my doctor's office first and explained the urgency - they were able to email me a corrected form within a few hours instead of waiting days for mail. Then I uploaded it through the EDD portal online AND faxed it (double submission helped speed things up). The whole thing got resolved in about 10 days. Also, pro tip: if you get put on hold for hours, that calling service Ruby mentioned actually works - I was skeptical too but it got me through to a real person in 20 minutes instead of wasting my whole day redialing. Don't stress too much, they see these doctor errors constantly and have a pretty streamlined process to fix them once you get the right paperwork in!

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I'm currently on SDI for anxiety and depression related to a chronic illness, and this thread has been such a lifesaver! I had no idea about the benefit year limitation - I was completely under the impression that each claim would start fresh with a new 52-week period. Now I understand why my therapist keeps emphasizing the importance of a "sustainable return" rather than just getting back to work as quickly as possible. What's really helpful is seeing how many people are dealing with similar concerns about unpredictable symptoms and flare-ups. Mental health conditions can be just as unpredictable as physical chronic conditions, and the anxiety about potentially needing to go back out on disability is honestly making my symptoms worse! I'm definitely going to implement the strategies everyone has mentioned - keeping detailed symptom logs, maintaining regular therapy appointments even while working, and asking my psychiatrist about a graduated return plan. For anyone else dealing with mental health SDI claims, I've found it helpful to work with both my therapist and psychiatrist to document how work stress affects my symptoms, which could be important for any future accommodation requests or continuation claims. Thank you @Laila Fury for starting this discussion - it's exactly what those of us with chronic conditions (physical or mental) need to understand about navigating the SDI system!

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@Anastasia Romanov Welcome to the community! Thank you for bringing up the mental health perspective - it s'so important to recognize that chronic mental health conditions can be just as unpredictable and challenging to manage as physical ones. The anxiety about potentially needing future disability leave creating a cycle that worsens symptoms is something I think many of us can relate to, regardless of whether our conditions are physical or mental. Your approach of working with both a therapist and psychiatrist to document how work stress affects your symptoms is really smart - that kind of detailed documentation could be crucial if you need workplace accommodations or have to file a continuation claim. The graduated return plan seems like it would be especially beneficial for mental health conditions where the transition back to work stress could potentially trigger a relapse. It s'reassuring to see how this thread has helped so many people with different types of chronic conditions understand the SDI system better. The benefit year concept really is something that affects all of us dealing with ongoing health issues, and having this knowledge ahead of time makes such a difference in being able to plan strategically rather than just hoping for the best. Wishing you success with your sustainable return when you re'ready - thanks for adding the mental health perspective to this incredibly valuable discussion!

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I'm currently dealing with a herniated disc and have been on SDI for about 2 months now. This entire discussion has been incredibly enlightening - I had absolutely no understanding of the benefit year concept before reading through everyone's experiences! Like so many others here, I was completely under the impression that filing a new claim would mean starting fresh with another 52-week period. The anxiety about potential flare-ups after returning to work is so real, especially with back conditions that can be triggered by things like prolonged sitting or lifting. Reading about everyone's strategies for graduated returns and maintaining detailed symptom logs has given me a much clearer plan for my own situation. I'm definitely going to ask my orthopedist about starting with reduced hours and specific workplace accommodations like ergonomic seating and lifting restrictions. One thing that really stands out from this thread is how proactive everyone is being about documentation and communication with both doctors and employers. It seems like the key is treating the return to work as an ongoing process rather than just a one-time event. The idea of scheduling regular follow-ups even while working makes so much sense for monitoring how my back responds to work activities. Thank you @Laila Fury for asking the exact question so many of us needed answered, and thanks to everyone who shared such detailed, practical advice. This community knowledge is invaluable for those of us trying to navigate chronic conditions within the SDI system!

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I'm a new parent who went through this exact same situation just a few months ago! You absolutely did the right thing by reporting your actual delivery date - don't worry about the timing at all. The system is specifically designed to handle babies arriving off their due dates (which happens to most of us!). Your SDI should automatically adjust to end 6 weeks from your actual delivery date of 3/18, so your benefits should now run until 4/29 instead of 4/20. For your PFL transition, I'd recommend applying around 4/22 to ensure there's no gap between benefits. A few practical tips that really helped me: 1) Check your SDI Online account in the next few days and screenshot the updated end date for your records, 2) Have your baby's birth certificate ready for the DE 2501FP form - that's all you need for PFL, no doctor required, and 3) Set phone reminders for key dates because newborn brain fog is so real! Don't stress about reporting "late" - EDD handles delivery date adjustments constantly. You're navigating this perfectly while caring for a newborn. The confusion you're feeling is completely normal for new parents dealing with this system!

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As a new parent who just went through this exact situation a couple months ago, I can totally relate to your stress! You absolutely did the right thing by reporting your actual delivery date - the system is specifically built to handle babies arriving off schedule since it happens to most of us. Your SDI should automatically adjust to end 6 weeks from your actual delivery date of 3/18, so you should now be covered until 4/29 instead of 4/20. For your PFL transition, I'd recommend submitting your application around 4/22 (about a week before your SDI ends) to prevent any gaps in benefits. A few things that really saved me: 1) Check your SDI Online account over the next few days and screenshot the updated end date for your records, 2) Have your baby's birth certificate ready for the DE 2501FP form - no doctor certification needed for PFL bonding!, and 3) Set phone reminders for important dates because newborn exhaustion makes everything harder to remember. Don't worry about the timing of when you reported - EDD processes these delivery date updates all the time. You're doing great navigating all this while caring for a newborn!

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This is so reassuring to hear from someone who just went through the same thing! I was really beating myself up about not reporting the delivery date immediately, but it sounds like that's completely normal. The screenshot tip is brilliant - I never would have thought to document the account changes but that makes so much sense for record keeping. I'm definitely going to set those phone reminders too because you're absolutely right about newborn exhaustion! I can barely keep track of what day it is, let alone important deadlines. Having that clear timeline (check account for updates, apply for PFL around 4/22, expect SDI to end 4/29) gives me so much peace of mind. Thank you for sharing your experience - it's incredibly helpful to know other new parents have successfully navigated this exact confusion!

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Wow, this thread is incredibly helpful! I'm dealing with the exact same identity verification issues and feeling so overwhelmed. Reading everyone's experiences and solutions gives me hope that this can actually be resolved. I'm definitely going to try calling that technical support line at 1-833-978-2511 instead of the regular claims line - had no idea that existed! Also planning to ask for specific rejection codes, convert my photos to PDFs before resubmitting, and request a Tier 2 specialist if needed. The tip about doing a real-time document review over the phone sounds like a game changer too. It's ridiculous that we have to become experts in their broken system just to access our own benefits, but at least now I have a solid action plan. Thank you all for taking the time to share your experiences and actually helpful advice! 🙏

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I'm in the exact same situation and this thread has been a lifesaver! 🙌 I've been spinning my wheels for weeks trying to figure out what's wrong with my identity verification. The technical support line number is gold - I can't believe they don't make that more obvious! I'm also going to try that PDF conversion tip since I've only been uploading phone photos. One question for everyone - when you call and ask for those specific rejection codes, do you need to ask for a supervisor or can regular agents access that information? Also wondering about timing - is there a best time of day to call to avoid the longest wait times? Thanks again everyone for sharing your actual experiences instead of just generic "call EDD" advice! This gives me real hope that I can get this resolved 💪

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This whole thread is so reassuring - I'm currently stuck in identity verification limbo too and was starting to think I'd never get through this! 😅 The technical support line (1-833-978-2511) is news to me and I'm definitely calling them tomorrow. I love the tip about asking for specific rejection codes - that makes so much sense instead of getting vague "we need more info" responses. One thing I wanted to add that worked for a friend of mine: she found out that uploading documents during off-peak hours (like early morning or late evening) seemed to process better through their system. Not sure if that's actually true or just coincidence, but might be worth trying! Also, for anyone still struggling, I've heard that sometimes faxing documents directly to their identity verification department can bypass some of the online portal issues. The fax number should be in your EDD account messages. Hang in there everyone - sounds like persistence really does pay off with these people! 💪

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Hi everyone. I am in the same boat. I just received a letter in the mail requesting that I travel 140 miles round trip, with 5–6 hours of travel time due to LA traffic. I read this thread and called EDD immediately. I spoke to an agent who was very understanding. He said he would put a notation on my file indicating that we discussed this issue, and that he would submit an escalation request to the appropriate department to review it and call me back with a decision. He told me to allow 3–5 business days for them to process the request and reach out. He also advised me to hold on to the initial letter but said I do not need to do anything yet (including making an appointment with the original doctor) while waiting to hear back. I later called again and spoke with a different agent, who confirmed that there is a notation on my file and that the request has been submitted to a higher-level department. Here are my questions: 1. For those who were successful in having a closer doctor reassigned, was this the process you went through (an escalation to a different department and waiting), or did the supervisor/agent assign you a new doctor immediately during the phone call? The agent that I spoke to said he doesn't have the power to assign a new doctor on his end. Is this true? 2. I know I am required to make an appointment within 7 days of the mailing date of this letter. This deadline will likely pass while I wait for the callback. Would this affect my benefits while the issue is pending, even though the deadline has passed? According to the agent, it should not, since there is a notation on my file and the issue is under review. However, I am still worried. Did anyone have a similar experience? Thank you so much. This is so stressful. 😞

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Hi! I'm new to this community but going through something similar. Your situation sounds so stressful - 140 miles is absolutely unreasonable! I'm really glad you called right away and got that notation on your file. From what I've been reading in this thread, it seems like some people got immediate reassignments from supervisors while others went through the escalation process like you did. I think the key thing is that you have documentation that you contacted them and they're reviewing it. Don't worry about the 7-day deadline since they told you to wait - that notation should protect you. Please keep us updated on what happens! This whole system is so frustrating but it's encouraging to see people fighting back and winning. 🤞

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Hey there! I'm new to this community but dealing with a similar situation - EDD wants me to drive 110 miles for an appointment which is impossible with my condition. Your experience gives me so much hope! It sounds like you handled this perfectly by calling immediately and getting that notation on your file. From reading all the success stories in this thread, it seems like the escalation process you went through is actually pretty common and legitimate. The fact that two different agents confirmed the notation and escalation shows they're taking it seriously. I wouldn't worry about the 7-day deadline since they specifically told you to wait - that documentation should absolutely protect your benefits. Thank you for sharing your step-by-step process, it's really helpful for those of us just starting this fight! Please keep us updated on the outcome! 🤞

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I'm new here but dealing with the exact same issue - EDD assigned me a doctor 115 miles away and I have chronic pain that makes long drives impossible. Reading through all these success stories is giving me so much hope! It sounds like the key strategies are: 1) Get a detailed letter from your current doctor about how the long drive would worsen your condition, 2) Call early morning and mention ADA reasonable accommodation requirements, 3) Be persistent and ask for supervisors, and 4) document everything. I'm planning to call tomorrow morning with this approach. Thank you to everyone who shared their experiences - it's so reassuring to know that EDD can be pushed to make reasonable accommodations if we advocate for ourselves properly!

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