
Ask the community...
I'm starting to think we need to organize some kind of protest or something. This is happening to way too many people and it's not okay!
I'm in! Maybe if we make enough noise, they'll actually do something about it.
5M
Count me in too. We could start with a social media campaign to raise awareness.
5M
Has anyone tried faxing their documents? I know it sounds ancient, but I've heard it can sometimes get faster results than online submissions.
What's next, sending a message by carrier pigeon? 🕊️😅
5M
Hey, don't knock it till you've tried it! Sometimes old school works 😂
4M
Hey, just a thought - have you checked if your bank info is correct in the system? I had a similar issue and it turned out my account number was off by one digit. Took forever to figure out but once I corrected it, the payments started coming through.
Oh wow, I hadn't even considered that. I'll definitely double-check. Thanks for the tip!
4M
idk if this helps but I saw on twitter that theres been some kinda glitch in there system affecting payments. might be worth checking out there social media for updates
Have you checked if there's any pending action items on your account? Sometimes they need additional info and don't tell you directly.
Oh, I didn't even think of that! I'll go check right now. Thanks for the tip!
5M
Anybody else feel like we're all just stuck in this giant game of bureaucratic pinball? 🤡 One day you're up, next day you're tilted!
LOL too real 😂 Sometimes I think they're just messing with us for fun
5M
Bureaucratic pinball... I'm stealing that phrase! 🤣
5M
yo tuve el mismo problema hace unos meses. resulta que habia un "stop payment alert" en mi cuenta por alguna razon. tuve que hablar con alguien para que lo quitaran. despues de eso, me llegaron todos los pagos atrasados. checa si ese podria ser tu caso
Interesante, no sabia que existia algo asi. Como puedo verificar si tengo un "stop payment alert"?
5M
tienes que hablar con un representante para que te digan. no se ve en la pagina web. por eso es importante lograr comunicarse con alguien 😓
4M
Ey, no te desanimes! A veces el sistema se atrasa pero eventualmente pagan. Mientras tanto, busca en tu comunidad si hay bancos de alimentos o programas de asistencia temporal. Tambien puedes hablar con tus acreedores para ver si te dan una extension. Animo! 💪
the whole system is rigged to make u give up. dont let em win! keep pushing and document EVERYTHING
Have you checked your spam folder? Sometimes EDD emails end up there. Also, make sure your address is up to date in their system.
Good idea, I'll double check my spam. My address is current tho, I got the determination letter just fine.
5M
Has anyone had any luck with the callback feature on the EDD website? I've been waiting for days and still no call...
I tried it once. They called back... 3 weeks later 🙃
4M
It worked for me! Got a call back the next day. Maybe I just got lucky?
4M
Friendly reminder to everyone: be nice to the agents when you do get through! They're dealing with a broken system too. A little kindness goes a long way and might even help your case 😊
This! 👆 I used to work in a call center. Being nice can make a huge difference.
4M
This is why we need a complete overhaul of the unemployment system. It's not just you - these issues are systemic and affect thousands of people. We should be writing to our representatives about this!
👏👏👏 Preach! The whole system is broken. We need to make some noise about this!
5M
Totally agree. Anyone know if there are any petitions going around about this? I'd sign in a heartbeat.
5M
Hey, former EDD employee here. This sounds like a known glitch in the system. Unfortunately, the only real solution is to call in. When you do, ask them to submit an IT ticket about the issue. The more tickets they get, the more likely they are to actually fix it. Sorry you're dealing with this!
Wow, thanks for the insider info! I'll definitely mention the IT ticket when I call. Any other tips from your time there?
5M
Always be polite to the person on the phone - they deal with angry people all day and are more likely to go the extra mile if you're nice. And keep detailed notes of every interaction, including the rep's name and ID number if possible.
5M
Have you checked your claim status online? Sometimes there's more info there about whats holding things up.
Yeah, I've been checking obsessively lol. It just says 'pending' with no other details 😕
5M
Oof, that's rough. Sounds like you might need to get someone on the phone to get more info. Good luck!
5M
Not to be that guy, but have you triple-checked that you entered your bank info correctly? My friend had a similar issue and it turned out he transposed two numbers in his account number 🤦♂️
Oh man, I hadn't even thought of that. I'll definitely double-check. Thanks for the tip!
5M
Pro tip: if you have a complex issue, try to get it escalated to a tier 2 specialist. They have more authority to actually solve problems instead of just reading from a script.
How do you get escalated to a tier 2? Just ask?
4M
Yeah, basically. If the first rep can't help, politely ask if you can speak to a tier 2 specialist. Be prepared to explain why your case needs special attention.
4M
I'm about ready to give up tbh. Been trying for months with no luck. This whole system is a joke 🤡
Don't give up! That's what they want. Keep pushing, you'll get through eventually.
4M
Have you tried going to your local unemployment office in person? Sometimes face-to-face is the way to go.
4M
Daniel Price
Have you tried looking on the official website? They usually have all the forms available for download.
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Noah Irving
I did, but there were so many different forms I got overwhelmed. Couldn't figure out which one was the right one for my situation.
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5M
Daniel Price
Ah gotcha. Yeah, it can be confusing. Maybe try calling their helpline? Sometimes talking to a real person can clear things up quick.
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5M
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Olivia Evans
idk about forms but sending good vibes your way! dealing with medical stuff is always a pain 😩
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