This has been such an incredibly helpful thread! As someone who's completely new to California's disability system, I really appreciate everyone taking the time to share their experiences with interstate moves and SDI eligibility. I'm in a somewhat similar situation - just moved to California for work and trying to understand how all this works before I potentially need it. The base period calculation explanation from @Atticus Domingo really cleared things up for me, and hearing real experiences from people like @Yuki Ito and @Carmen Sanchez about the actual timing and benefit amounts is invaluable. One thing I'm wondering about - for those of you who've been through this process, did you find that EDD was generally helpful when you called with questions, or is it really as difficult to get through as some people mention? I'm trying to decide whether to attempt calling them directly or use that Claimyr service that @Isaiah Cross mentioned. Also, @Ivanna St. Pierre, thanks for starting this discussion - it's going to be a great resource for anyone dealing with cross-state moves and SDI eligibility questions!

This thread has been incredibly informative! I'm in a similar situation - just moved to California from Texas in February 2025 and trying to understand SDI eligibility. The base period explanation really helped me understand why it's not just about how long you've been paying into the system, but when those wages fall within the calculation period. One question I haven't seen addressed: if you're planning elective surgery and want to maximize your SDI benefits by waiting, is there any risk that the rules could change in the meantime? I'm wondering if it's better to have a guaranteed smaller benefit now versus potentially larger benefits later if there's any chance the eligibility requirements could get stricter. Also, for those who mentioned keeping detailed records - are there any specific documents beyond pay stubs that you'd recommend tracking? I want to make sure I'm prepared if I need to file a claim down the road. Thanks to everyone who shared their experiences, especially the real-world timelines and benefit amounts. This is exactly the kind of practical information that's impossible to find on official websites!

Hey OP, any updates? Were you able to get through to someone?

I've been dealing with EDD for years and unfortunately this happens more often than it should. A few things to try while you're waiting to get through on the phone: 1. Clear your browser cache and cookies, then try logging in again 2. Try accessing your account from a different device or browser 3. Check if you can still see your claim on the desktop website vs just the mobile app 4. Look for any notices in your EDD inbox online The fact that your doctor sent the note on 8/23 is good - that's within the typical timeframe they require. Don't panic yet, but definitely keep trying to reach them. If the claim truly disappeared from their system (not just a display glitch), they'll need to investigate and potentially have you refile. Document everything and stay persistent!

I just went through this same headache last month! Here's what finally worked for me: make sure you're using the routing number from the bottom of an actual paper check, not from your mobile banking app (they're sometimes different). Also, I had to disable my browser's autofill feature because it was causing weird formatting issues with the account numbers. Try using incognito/private browsing mode too - that seemed to help with the form submission errors. And definitely call first thing in the morning around 8 AM, that's when I finally got through without waiting hours. Hang in there, it's super frustrating but you'll get it sorted! 💪

I feel for you! I'm new to this community but dealing with the same frustrating issue. Reading through all these comments has been super helpful - I had no idea about the routing number differences between checks and mobile apps, or that certain browsers work better than others. Going to try the Firefox + incognito mode combo that several people mentioned, and definitely calling first thing in the morning. It's reassuring to know I'm not the only one struggling with this system! Thanks everyone for sharing your experiences and tips. 🙏

I'm going through the same thing right now and it's so stressful! I submitted my extension about a week ago and haven't heard anything back yet. Reading through these comments is really helpful though - especially knowing that a 1-2 week gap in payments might be normal. I had no idea about the doctor needing to submit the medical certification directly to EDD, so I'm definitely going to double-check on that. Thanks everyone for sharing your experiences, it really helps to know we're not alone in dealing with this bureaucratic nightmare! 🤞 Hoping both our extensions get processed soon @Jamal Carter!

Just want to add my two cents as someone who's been through multiple disability extensions - one thing that really helped me was setting up text alerts in my EDD account so I'd get notified immediately when there were any updates or requests for additional info. Also, if you're dealing with a complex medical condition, consider asking your doctor's office to send the medical certification via certified mail AND fax it to EDD - redundancy is your friend with government agencies! The whole process is definitely anxiety-inducing but most extensions do get approved if your medical documentation is solid. Wishing you a smooth and quick approval process! 🤞

This is such valuable information for anyone dealing with EDD SDI issues! I'm bookmarking this thread because the terminology and timing tips are gold. It's honestly ridiculous that we need to become fluent in their internal processes just to access benefits we're legally entitled to, especially when we're already dealing with health issues that prevent us from working. The fact that something as simple as a slightly updated diagnosis code can trigger a "processing exception" that requires manual intervention shows how outdated their systems are. And the disconnect between what doctors submit and what the system actually processes is maddening. For anyone still struggling with this - definitely try the 8am strategy and use the specific terms mentioned here: "processing exception," "certification flag," and "pending certification review." Having your doctor's submission date and any confirmation numbers ready seems to make a big difference too. Thanks to everyone who shared their experiences - this kind of peer knowledge sharing is often more helpful than EDD's own customer service!

This thread is incredibly helpful and should definitely be a resource for others! I'm dealing with a similar situation where my doctor submitted my continuation form but payments stopped. What really stands out to me is how consistent this issue seems to be - it's clearly a systemic problem with how EDD processes these forms rather than individual cases. I'm curious for those who successfully resolved this - did the reps mention anything about preventing this from happening again in the future? Like, is there a way to flag your account or have your doctor include specific notes to avoid the diagnosis code flagging issue? It seems like once you know about this problem, there should be ways to prevent it from recurring with future certifications. Also wondering if anyone has tried contacting their doctor's office to make them aware of this processing issue? It might help if medical offices knew about the diagnosis code sensitivity so they could be more careful about how they submit continuation forms.