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I'm so glad I found this thread! I've been banging my head against the wall trying to upload my 4365di forms for the past three days. After reading through everyone's experiences, I realize I was probably looking in all the wrong places. It sounds like the SDI Online portal is the key, and I need to wait for my claim status to change to "Pending Additional Information" before the upload options even appear. I've been checking the regular UI Online dashboard this whole time - no wonder I couldn't find anything! Going to try the Document Upload Center approach and also check my email for any direct links I might have missed. This community is amazing for sharing all these detailed solutions. Fingers crossed one of these methods works for me! 🤞
Hey @Haley Stokes! You're definitely not alone in this frustration - I just went through the exact same thing a few weeks ago! The SDI Online portal is absolutely the way to go, and you're spot on about needing to wait for the right claim status. One thing I'd add based on my experience: when you do get to the Document Upload Center, make sure your PDFs are named clearly (like "LastName_4365DI_Identity.pdf") and are under 5MB. Also, if you don't see the upload option right away even in SDI Online, try logging out completely, clearing your browser cache, and logging back in with Chrome - that little trick worked for me when nothing else would! The waiting for the status change is probably the most important part though. Check your spam folder too - I almost missed an important EDD email with upload instructions. Hang in there, you'll get through this maze! 💪
I'm going through this exact same nightmare right now! Reading through all these responses has been so helpful - it's reassuring to know I'm not the only one struggling with EDD's confusing website. I've been trying to upload my 4365di forms for days with no luck. Based on everyone's advice here, it sounds like I need to check the SDI Online portal instead of the regular dashboard, wait for my claim status to show "Pending Additional Information," and look for the "Document Upload Center" in the left sidebar. I'm also going to clear my browser cache and switch to Chrome since I've been using Safari. Thanks to everyone who shared their experiences - this thread is like a goldmine of solutions! Hopefully I'll have better luck tomorrow. 🤞
Hey @Liv Park! You're absolutely on the right track with all those steps - the SDI Online portal and Document Upload Center combo seems to be the winning formula for most people here! One thing I'd add from lurking in this community for a while: take screenshots of every step once you do find the upload portal, because some people have reported that EDD claimed their documents weren't received even when they got confirmation messages. Also, if you're still not seeing the upload option after switching to Chrome and clearing cache, try accessing the site super early in the morning (like 6-7 AM) when there's less traffic - the system seems to be more stable then. This thread really is an amazing resource - everyone's shared experiences basically created the ultimate EDD navigation guide! Hope you get through the upload process smoothly! 🙌
I'm dealing with a similar situation right now! Got my IME letter yesterday but I'm also planning to return to work next week. From what I've been reading here and researching online, it sounds like the key is being proactive with EDD communication. One thing I wanted to add - if you do end up having to schedule the IME even though you're returning to work, some of the IME doctors are more flexible with scheduling than others. When I called the office listed on my letter, they actually had evening appointments available which would work better if I do go back to work. Also, has anyone here dealt with the situation where your employer wants you to get medical clearance before returning? My HR department is asking for a doctor's note saying I'm fit to return to work, which seems like it might conflict with having to do an IME that's checking if I'm still disabled. Just wondering if that creates any complications with EDD. Thanks for all the helpful responses everyone - this community is so much more useful than trying to navigate EDD's website!
Hey Sofia! I actually just went through this exact situation with the medical clearance vs IME conflict. What I did was get a note from my treating physician that said I was cleared to return to work as of [date], and then I brought a copy of that to my IME appointment (which I ended up having to do anyway). The IME doctor actually said this was helpful because it showed my recovery timeline was legitimate. For your employer, you should be able to get the return-to-work clearance from your regular doctor without any issues. The IME is just EDD's way of verifying your disability claim period, not your current fitness for work. Two different things! Definitely agree about the evening appointments being helpful - wish I had known to ask about that when I was dealing with mine. Good luck with everything!
As someone who went through this exact situation a few months ago, I can share what worked for me. The key is to handle both the IME requirement AND your return to work properly with EDD. Here's what I recommend: 1. **Certify tomorrow as planned** - You were legitimately disabled during that period, so certify normally. 2. **Contact EDD first thing Monday** when you return to work. File your return-to-work notice and explain the IME timing conflict. Ask them to note in your file that you received the IME letter after you had already recovered and planned your return. 3. **Still try to contact the IME doctor's office** - Even though their system doesn't show your paperwork yet, explain your situation. Sometimes they can expedite or work with you on timing. 4. **Document everything** - Keep records of all your calls, when you received the letter, your planned return date, etc. Regarding payments: Yes, EDD typically pays up to 7 days from the IME letter mail date (so through 11/27 in your case). Since you're certifying tomorrow (which should be within that window), you should receive payment for the time you were actually disabled. The good news is that returning to work usually resolves the IME requirement, but you need to communicate this properly to EDD rather than just ignoring the letter. Don't let the bureaucracy stress you out too much - you're doing the right thing by going back to work when you're ready!
I went through this exact same situation about 4 months ago! My SDI payments were coming on Wednesdays, then EDD had to manually process a payment due to a certification issue, and suddenly my payments shifted to Fridays permanently. At first I was really confused and stressed about it, but after reading through EDD's website and talking to a rep, I learned that this is just how their batch processing system works. When they do manual interventions, it can move your claim into a different payment batch cycle. The good news is that once you're in the new cycle, it stays consistent - I've been getting my payments every Friday like clockwork since then. So yes, it sounds like Wednesday is going to be your new permanent payment day! It's annoying for budgeting at first, but once you adjust your bill payment schedule, it becomes just as reliable as your old Tuesday schedule was.
Thanks so much for sharing your experience! It's really reassuring to hear from someone who went through the exact same thing. Four months of consistent Friday payments after the shift definitely gives me confidence that my Wednesday schedule will be reliable too. I was getting really anxious about the uncertainty, but knowing that this is just how their system handles manual processing makes me feel so much better. I'm going to update all my automatic bill payments to account for the Wednesday schedule instead of Tuesday. Really appreciate you taking the time to explain how it worked out for you!
I'm new to SDI and this is exactly the kind of info I needed to know! I haven't had any payment issues yet, but my biggest fear is having something go wrong and not understanding what's happening with my benefits. It's really reassuring to see that when EDD does manual processing and your payment day shifts, it's actually a normal part of their system and not a sign that something is broken with your claim. The fact that everyone here confirms it becomes consistent on the new day once it shifts is so helpful. Thanks for asking this question and to everyone who shared their experiences - this gives me so much peace of mind about what to expect if I ever need manual processing done on my claim!
You're so welcome! I'm really glad this thread has been helpful for people who are new to SDI. When I first posted this question, I was honestly pretty panicked because I thought something had gone wrong with my claim. But seeing everyone's experiences and especially hearing from people like Benjamin who used to work at EDD has been so reassuring. It's frustrating that EDD doesn't really explain this payment day shift when they do manual processing, but at least we can help each other understand what's normal. Wishing you smooth sailing with your SDI claim - hopefully you won't need any manual processing, but if you do, at least now you'll know what to expect!
As someone who's new to this community and currently navigating my first SDI claim, I want to echo what others have said about how incredibly helpful this thread has been! The level of detailed, practical advice here is amazing - it's exactly the kind of real-world guidance you can't find on the official EDD website. What really strikes me is the consistent pattern everyone is describing: EDD's system seems designed to keep paying you until your original end date regardless of when you actually return, which puts all the burden on claimants to proactively report changes. The overpayment stories are genuinely scary and highlight why documentation is so critical. I'm particularly grateful for the specific tips about getting confirmation numbers, using multiple notification methods, and services like Claimyr for when the phone lines are impossible. As a newcomer, it's reassuring to see such a supportive community where people share both their successes and mistakes to help others avoid the same pitfalls. One question for those who've been through this - do you recommend sending a follow-up message through SDI Online even if you successfully reach someone by phone, just to have that written record? It seems like having multiple forms of documentation might be worth the extra effort given how complex EDD's system can be.
Welcome to the community! Your question about sending a follow-up message through SDI Online even after a successful phone call is really smart thinking. Based on everything I've read in this thread about EDD's system issues and the importance of documentation, I would definitely recommend doing that. It creates a paper trail and gives you additional proof that you notified them on the specific date, which could be crucial if there are any disputes later. The extra few minutes it takes to send that follow-up message seems like good insurance against potential overpayment headaches down the road. Plus, as several people mentioned, sometimes phone calls don't get properly recorded in their system, so having that written backup through SDI Online could save you a lot of trouble later!
As a newcomer to both this community and the SDI system, I'm blown away by how comprehensive and helpful all the advice in this thread has been! Reading through everyone's experiences has really opened my eyes to how proactive you need to be with EDD when returning to work early. The consistency in everyone's advice is striking - particularly the emphasis on getting confirmation numbers, using multiple notification methods, and most importantly, actively stopping your certification rather than just assuming EDD will figure it out. The overpayment horror stories are definitely sobering and highlight why documentation is absolutely critical. I'm currently on SDI myself and was wondering about the early return process, so this thread couldn't have been more perfectly timed. I'm definitely bookmarking this and taking notes on all the practical tips - from using Claimyr when phone lines are busy to sending follow-up messages through SDI Online for that paper trail. It's really refreshing to find a community where people share such detailed, real-world experiences rather than just repeating generic information from official websites. The fact that so many members are emphasizing the same key steps gives me confidence that this is solid, tested advice. Thank you all for creating such a valuable resource for those of us trying to navigate this complex system!
Welcome to the community! I'm also new here and going through my first SDI claim, so this thread has been incredibly valuable for me too. What really stands out is how everyone's real experiences paint such a different picture than what you'd expect from reading the official EDD materials. The fact that the system doesn't automatically adjust when you return early seems like such a basic oversight, but knowing about it upfront thanks to this community is huge. I'm definitely taking the same approach you mentioned - bookmarking this thread and making notes of all the key steps. The multiple notification strategy (phone + SDI Online + maybe even mail) seems like the safest bet given all the overpayment stories people have shared. It's a bit overwhelming to realize how much responsibility falls on us to make sure everything gets processed correctly, but at least now we know what to expect! Thanks for adding your perspective as another newcomer - it's reassuring to know others are learning from this wealth of shared experience too.
Evelyn Kelly
This thread has been absolutely invaluable! As someone who just started my SDI claim 3 weeks ago following a knee injury, I had no idea about any of these potential issues. The quarterly review process and address synchronization problems are things EDD should clearly communicate upfront, but obviously they don't. I just went and double-checked my address information in both my SDI Online account and main EDD account - everything looks consistent thankfully, but reading everyone's experiences has made me realize how many potential pitfalls there are in this system. I'm definitely saving that alternate number (1-866-401-2539) and the 8:00 AM calling strategy for future reference. It's absolutely ridiculous that people dealing with medical issues have to become experts at navigating a broken bureaucracy, but this community sharing real solutions is incredible. Jacob, thank you so much for posting your original question and following up with the resolution! Your detailed experience gives me a roadmap for what to do if I encounter similar issues. The fact that the agent could immediately release your pending payments once you got through shows there are people who can actually help - it's just a matter of reaching them through EDD's terrible phone system. For anyone still struggling with payment delays, this thread proves persistence really does pay off. Don't give up calling, and definitely try all the strategies shared here!
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Ava Thompson
This entire thread has been such a blessing to find! I'm currently 5 weeks into my SDI claim after surgery for a torn rotator cuff, and honestly, I've been living in constant fear that my payments would just stop without warning. Reading everyone's experiences has been both terrifying and incredibly educational - I had absolutely no clue about quarterly reviews or how crucial it is to keep your address perfectly synced across multiple EDD systems. I immediately went and verified my information in both accounts after reading this thread. Found that my phone number was slightly different between the two systems (one had my cell, one had my old landline), so I updated that right away. It's honestly scary how these tiny discrepancies can potentially derail your entire claim when you're already dealing with medical recovery and can't work. That alternate number (1-866-401-2539) is going straight into my phone contacts, along with the 8:00 AM calling strategy. It's absolutely infuriating that in 2025, people have to crowdsource basic information about how to contact a government agency that controls their lifeline benefits. But I'm so grateful this community exists to share these hard-earned solutions. Jacob, thank you for being so thorough in documenting your experience and resolution - knowing that the agent could immediately process an override gives me hope that if issues arise, there are people who can actually fix them. To everyone who shared phone numbers, strategies, and encouragement: you're literally helping people keep roofs over their heads. This thread should be pinned as essential reading for anyone navigating the SDI system!
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