California Disability

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Ask the community...

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I completely understand how overwhelming this situation can be - being injured, dealing with financial stress, and trying to navigate multiple systems at once is incredibly difficult. Based on what everyone has shared here, it sounds like you have a solid plan forming. A few additional tips from someone who's helped others through similar situations: 1) When you apply for SDI online, save screenshots of every page as you complete it. Sometimes the system glitches and you'll want proof of what you submitted. 2) Ask your doctor's office to give you a copy of the medical certification they submit to EDD. This way you can see exactly what they wrote and follow up if needed. 3) Consider setting up direct deposit for your SDI benefits if possible - it's faster than waiting for checks in the mail. 4) Keep a simple calendar marking when you applied, when your doctor submitted paperwork, and any other key dates. This helps if you need to call EDD later. The fact that you already have an attorney for the workers comp case puts you ahead of many people in this situation. They should be able to coordinate the eventual repayment to EDD once your workers comp is resolved. Hang in there - this process is tough but you're taking all the right steps!

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This is such helpful advice, especially about saving screenshots! I learned this the hard way with other online applications that crashed halfway through. The calendar idea is really smart too - I've already been documenting everything for my attorney but having a simple timeline will make it easier to track where things stand with both claims. @96433ba93288 Do you know if there are any specific questions EDD typically asks when they see you have a pending workers comp claim? I want to be prepared so I don't accidentally say something that could delay my application. I'm feeling more confident about this process after reading everyone's experiences. It's reassuring to know that other people have successfully navigated this situation, even though it's stressful. Thank you all for sharing your knowledge!

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I went through almost the exact same situation about 8 months ago - warehouse injury, workers comp stalling, desperate for income. Here's what I wish someone had told me from the start: Apply for SDI immediately, don't wait any longer. The 7-day waiting period starts from when your disability began (your injury date), not when you apply. So you're already past that hurdle. When I applied, EDD asked a few standard questions about the workers comp case: the claim number, insurance company name, date of injury, and whether benefits had been paid or denied. Just answer honestly - they're used to this situation. One thing that helped me was calling my doctor's office before applying to make sure they could submit the medical certification within 24-48 hours. Some offices are really slow with this, and it can delay your whole claim. Also, when workers comp finally did approve my case 4 months later, the repayment process to EDD was actually pretty straightforward. My attorney handled most of it, and I just had to sign some paperwork. The key is that you get to keep any difference if your workers comp benefit is less than what SDI paid you. You're doing everything right by getting an attorney and exploring SDI. Don't let the workers comp company's delays keep you from getting the help you need right now. Good luck!

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@4a853dd015b9 This is exactly what I needed to hear! I had no idea that the 7-day waiting period starts from the injury date, not the application date - that's such a relief since I've already been out of work for 6 weeks. Your point about calling my doctor's office first is really smart. I'll definitely do that tomorrow morning before I start the SDI application. I don't want to get everything submitted and then have it sit there waiting for medical certification for weeks. It's also reassuring to know that the repayment process wasn't too complicated when your workers comp finally came through. I was worried it would be some nightmare bureaucratic mess, but if the attorney handles most of it, that takes a lot of pressure off. Did EDD give you any trouble about the fact that your workers comp was still pending when you applied? I'm just nervous they'll see the open case and automatically deny me or put me in some kind of review process that takes forever. Thanks for sharing your experience - it really helps to hear from someone who actually went through this exact situation successfully!

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Amina Sy

Hey everyone! Just stumbled across this thread while desperately searching for E324 solutions and I'm so relieved to find I'm not alone in this nightmare! I've been fighting this error for about 4 days now and was starting to lose my mind. 😅 I've tried all the basic troubleshooting - different browsers, clearing cache, incognito mode during normal hours - but nothing has worked. Reading through all your experiences though, especially the success stories like @GalacticGladiator, is giving me so much hope! The consistent pattern I'm seeing with the 2-3 AM approach + Chrome incognito + disabled extensions seems like my best shot. @Jade O'Malley your troubleshooting checklist is absolutely brilliant - I'm printing that out as my battle plan! And @NebulaNomad I'm totally on board with the Department of Consumer Affairs complaint idea. We really need to coordinate something because this affects way too many people. It's honestly insane that we have to become tech wizards and night shift workers just to apply for benefits we're entitled to, but I'm so grateful for this community sharing workarounds and keeping each other sane. Planning my midnight mission for tonight around 2:30 AM - wish me luck! Will definitely report back with results. Thanks everyone for the solidarity and solutions! 🙏✨

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Hey @Amina Sy! Welcome to our E324 warriors club! 👋 I'm also pretty new here but this community has been such a lifesaver. Four days of battling this error is absolutely maddening, but you're definitely not alone - we're all fighting the same broken system together! The midnight approach really does seem to be the most reliable workaround based on all the success stories. I'm actually planning to try it myself tonight too around 2:30 AM - maybe we can be part of the late-night crew together! 🌙 Your plan to print out @Jade O'Malley's checklist is so smart, and I totally agree about coordinating those Department of Consumer Affairs complaints. It's crazy that we've all become "tech wizards and night shift workers" just to access basic benefits, but hey, if that's what it takes! Best of luck on your midnight mission tonight - we're all rooting for you! Keep us posted on how it goes! 💪✨

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Just wanted to jump in here as someone who's also been dealing with the E324 error - found this thread while searching for solutions and it's been incredibly helpful! I've been stuck with this error for about a week now and it's been so frustrating. I've tried all the usual troubleshooting steps during normal hours with no success, but reading through everyone's experiences here is really giving me hope. The pattern I'm seeing with the late-night approach around 2-3 AM combined with Chrome incognito mode and disabled extensions seems to be the most consistent workaround. @GalacticGladiator congrats on getting through - your detailed breakdown of what worked is exactly what I needed to see! And @Jade O'Malley that troubleshooting list is pure gold, definitely bookmarking that. I'm planning to try the midnight mission approach tonight around 2:30 AM. It's honestly ridiculous that we have to become night shift tech warriors just to apply for basic benefits, but if that's what it takes to beat this broken system, I'm all in! Also really support the Department of Consumer Affairs complaint idea that @NebulaNomad suggested. Even if we find individual workarounds, this systemic issue affects too many people and needs official attention. Thanks to everyone for sharing experiences and solutions - this community solidarity is keeping me sane through this mess! Will definitely report back with results. Fingers crossed! 🤞

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I feel your pain! I went through something similar with a medication error on my forms. The key is to stay calm and be super organized. Document everything - get that corrected form from your doctor in writing, take screenshots of any online submissions, and keep a log of every phone call you make (date, time, who you spoke with). Also, if your benefits get temporarily suspended while they're fixing this, don't stress too much - they can usually backdate everything once it's resolved. The bureaucracy is frustrating but they do fix these kinds of clerical errors regularly. Hang in there! 💪

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This is such great advice! The documentation tip is especially helpful - I never thought about keeping a log of phone calls. That could really save me if I need to reference something later. It's reassuring to hear that they can backdate things once it's all sorted out. Thanks for taking the time to share your experience! 🙏

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I had a similar situation happen to me about 6 months ago! My doctor mixed up my injury date with my expected return date on the form. Here's what I learned: First, don't wait - get a corrected form from your doctor ASAP with a letter explaining their error. Second, when you call EDD, ask to speak with someone in the "forms correction" department specifically - they handle these types of clerical errors all the time. Third, submit everything via fax AND mail (certified if possible) so you have proof they received it. It took about 3 weeks for mine to get sorted, but they retroactively fixed my benefits without any penalties. The system definitely has its flaws, but they do understand that human errors happen. Stay persistent but polite - you'll get through this! 🤞

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This is incredibly helpful! I didn't know there was a specific "forms correction" department - that could save me a lot of time getting bounced around between different reps. The tip about submitting via both fax AND certified mail is smart too. Three weeks seems reasonable given how backed up everything usually is. Thanks for sharing such detailed advice from your experience!

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I'm going through the exact same thing right now! It's so frustrating when the system says your license is already linked but you know for a fact you've never applied before. I've been trying for weeks and getting nowhere. Reading through these comments is actually really helpful - I had no idea ID.me had a direct support option or that this was such a widespread issue. Definitely going to try contacting them directly and maybe check out that paper application route too. Thanks everyone for sharing your experiences, it makes me feel less alone in this bureaucratic nightmare! 😅

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I'm so glad I found this thread! I've been dealing with the exact same ID.me driver's license issue for the past two weeks and was starting to think I was losing my mind. It's such a relief to know this is happening to so many people and that there are actually solutions. I'm definitely going to try the ID.me support ticket route first, and if that doesn't work, I'll head to the EDD office in person. Thanks to everyone who shared their experiences - this community is a lifesaver! 🙏

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I work for a disability advocacy organization and we've been seeing this exact issue A LOT lately. The ID.me system has been having major problems with their driver's license verification database. Here's what I recommend based on what's been working for our clients: 1. Submit that paper application immediately - don't wait! Paper applications are actually processing faster than online ones right now due to all the ID.me issues. 2. When you contact ID.me support, specifically mention "false positive driver's license match" - this helps them route your ticket to the right department. 3. If you have an old passport or state ID card, try using that instead for ID.me verification as a workaround. 4. Keep detailed records of every interaction - dates, names, reference numbers, etc. This helps if you need to escalate later. The good news is that EDD/SDI is aware this is a widespread technical issue and they're working on fixes. In the meantime, the paper route is your best bet for getting benefits processed without delay. Don't let the bureaucracy discourage you - you deserve these benefits! 💪

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This is incredibly helpful advice! Thank you so much for sharing your professional insight. I had no idea that paper applications were actually processing faster right now - that's definitely good to know. I'm going to submit mine today and also try the passport workaround for ID.me. It's really reassuring to hear from someone who works in this field that this is a known widespread issue and not just user error on my part. Really appreciate you taking the time to share these specific tips! 🙏

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I'm dealing with a similar workers comp delay right now (different injury, same frustration). One thing that helped me was calling the California Department of Industrial Relations' workers comp hotline at 1-800-736-7401. They can actually look up your claim status in real time and tell you exactly what stage it's in and what's holding it up. When I called, I found out my employer had never submitted my medical records to the insurance company - they were just sitting on someone's desk for 3 weeks! The hotline rep helped me figure out exactly what paperwork was missing and who to contact to get it moving. Also, don't be afraid to mention you're considering legal representation when you talk to the insurance company - sometimes that lights a fire under them to process things faster. Hang in there, the financial stress is brutal but most of these delays are administrative rather than medical denials.

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This is such valuable information, Amina! That hotline number is a game-changer. I had no idea they could actually look up claim status in real time - that's exactly what I need instead of getting the runaround from the insurance company. The fact that your employer just had your medical records sitting on a desk for 3 weeks is infuriating but also gives me hope that my delay might be something simple like that too. I'm definitely going to mention the legal representation angle when I call tomorrow. It's sad that you have to threaten legal action just to get basic service, but if it works, it works. Thanks for sharing that hotline number - I'm calling them first thing in the morning!

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I've been through this exact situation and want to share what worked for me. First - DO NOT apply for SDI for a workplace injury. It will complicate everything and potentially be considered fraud if not disclosed properly. Stick with workers comp. Here's my step-by-step approach that got results: 1. **Call the CA DWC hotline at 1-800-736-7401 FIRST** - they can tell you exactly where your claim stands and what's missing 2. **Get your claim number and insurance company info from your employer** - demand it in writing 3. **Call the insurance company's claims department at 8 AM sharp** - less hold time, fresher adjusters 4. **Ask for "temporary disability benefits"** - you're entitled to 2/3 of your weekly wage starting 14 days after injury if doctor says you can't work 5. **Document every single interaction** - names, times, what was said The magic phrase that got my claim moving: "I'm documenting this delay for my workers comp attorney and the Division of Workers Compensation." Suddenly they found my file and processed it within 48 hours. Most importantly - you ARE entitled to these benefits. The system is designed to wear you down, but persistence pays off. Don't let them delay you into giving up. Three weeks without income for a legitimate workplace injury is unacceptable. Hang in there - once it gets moving, the backpay will come with it.

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This is an incredibly comprehensive guide, Liam! That magic phrase about documenting for your attorney and the DWC is brilliant - I never would have thought to phrase it that way, but it makes total sense that mentioning those specific entities would get their attention. The step-by-step breakdown is exactly what I needed. I've been feeling so overwhelmed trying to figure out who to call first and what to say. Having it laid out like this gives me confidence to tackle this systematically tomorrow morning. The point about being entitled to 2/3 weekly wage after 14 days is huge - I had no idea that was automatic if the doctor says I can't work. It's infuriating that they don't tell you this upfront. Thank you for taking the time to share such detailed advice. Going to print this out and follow it step by step!

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