EDD Claim Disappeared from System - What to Do?

Ugh, that sucks! I had a similar issue last month. Have you tried logging out and back in? Sometimes the system glitches and doesn't show your claim info.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Here's what you need to do: 1. Check your email for any recent notices from EDD. They might have sent something about your claim status. 2. Try accessing your account from a different device or browser. 3. If steps 1 and 2 don't work, call EDD directly. Be prepared for a long wait time. 4. When you get through, ask them to verify your account details and check for system errors. 5. Request a timeline for when your claim might be visible again. 6. If they can't help, ask to speak with a supervisor or file a formal complaint. Remember to document everything - dates, times, and names of who you spoke with. Good luck!

have you tried turning it off and on again? 🤣 jk jk... but seriously, EDD's system is a joke. good luck OP!

I'm in the same boat, my claim vanished last week. Called EDD and they said it was a 'system update' gone wrong. Apparently it's affecting a lot of people. They told me it should be fixed in 3-5 business days. Hang in there!

This happened to me once. Turns out my claim had been flagged for identity verification. Check if you have any pending action items or messages in your inbox. Sometimes they don't send email notifications for these.

This is such a frustrating situation! I went through something similar a few months ago. My claim just vanished overnight and I was panicking. Here's what worked for me: First, try accessing your account using the EDD mobile app if you haven't already - sometimes it shows different info than the website. Also, check if you can still certify for benefits even if your claim details aren't showing up. If that doesn't work, definitely call them. I know the wait times are brutal, but it's really the only way to get real answers. When you do get through, ask them to check if your claim was moved to a different status or if there's a pending issue you're not seeing. One thing that caught me off guard - they sometimes move claims to "under review" status without proper notification, which makes them invisible in your regular dashboard. Hope this helps and you get it sorted out soon! Keep us updated on what happens.

I'm dealing with this exact same issue right now! My claim disappeared about 3 days ago and I've been freaking out. Reading through all these responses is actually making me feel a bit better - sounds like it's a widespread system problem rather than something specific to my account. I'm going to try the mobile app suggestion and also check for any identity verification flags. If those don't work, I might have to bite the bullet and either use that calling service someone mentioned or just camp out on hold for hours. It's so frustrating that EDD's system is this unreliable when people are depending on these benefits to survive. But thanks everyone for sharing your experiences and tips - this community is a lifesaver! 🙏

I'm going through the exact same thing right now! My claim vanished from the system yesterday and I've been stressing about it all night. This thread is honestly a huge relief - knowing it's a widespread system issue and not something I did wrong makes me feel so much better. I'm definitely going to try the mobile app suggestion first since that seems like the quickest fix to try. And wow, that calling service for $20 is looking pretty appealing right about now compared to potentially wasting an entire day on hold with EDD. Has anyone who's experienced this before noticed if there are certain times of day when the system is more likely to show your claim info? Like early morning or late evening? Just wondering if it's worth checking periodically throughout the day. Really appreciate everyone sharing their experiences here - this community is amazing for helping navigate EDD's chaos! Will definitely update if I find anything that works. Fingers crossed we all get this resolved soon! 🤞

This is such a common issue lately - you're definitely not alone! I've been seeing this happen to so many people over the past few weeks. The mobile app suggestion is really smart, I've heard that sometimes works when the website doesn't. Also wanted to add - if you do end up calling, try calling right at 8:00 AM when they open. I've had better luck getting through early in the morning rather than later in the day. And definitely keep notes of everything like Kennedy mentioned - dates, times, confirmation numbers if they give you any. The system glitches are so frustrating when we're all depending on these benefits. Hang in there and keep us posted on what works! This community has been a lifesaver for navigating EDD problems. 🙏

I'm so sorry you're dealing with this - it's incredibly stressful when your claim just vanishes! I went through something similar about a month ago and I know how panic-inducing it can be. Here's what I'd recommend trying in this order: 1. **Mobile app first** - Like others mentioned, sometimes the app shows info that the website doesn't. It's worth downloading if you haven't already. 2. **Check your UI Online inbox thoroughly** - Look for any messages about identity verification, eligibility reviews, or system maintenance. Sometimes they bury important notices in there. 3. **Try different browsers/clear cache** - I know it sounds basic, but EDD's system is notoriously finicky with certain browsers. 4. **Call at 8:00 AM sharp** - Set multiple alarms! The hold times are brutal later in the day. When I called, they told me my claim had been flagged for a routine review that wasn't showing up anywhere in my account. It took about 10 days to resolve, but at least I knew what was happening. The fact that Grace heard it's a widespread system update issue is actually encouraging - means it's likely temporary and not account-specific. Hang in there! This community is great for support while dealing with EDD's chaos. Keep us updated! 💙

I'm so sorry you're going through this - I can imagine how stressful it must be to have your claim just disappear! I'm fairly new to dealing with EDD myself, but reading through everyone's responses here has been really eye-opening about how common this issue seems to be lately. The advice about trying the mobile app first sounds really smart - I hadn't even thought about that being different from the website. And that tip about calling right at 8 AM seems to be the consensus from people who've actually gotten through successfully. It's honestly both frustrating and somewhat comforting to see how widespread these system issues are. Frustrating because we shouldn't have to deal with this when we're relying on these benefits, but comforting because it means it's likely a fixable technical problem rather than something wrong with individual accounts. I'm rooting for you to get this resolved quickly! Please keep us updated on what ends up working - I have a feeling this thread is going to be helpful for a lot of people dealing with the same issue. This community seems amazing for supporting each other through EDD's chaos! 🤞

I'm dealing with this exact same issue right now! My claim disappeared from my account about a week ago and I've been really stressed about it. Reading through all these responses is honestly such a relief - it sounds like this is happening to a lot of people lately, which means it's probably a system-wide issue rather than something specific to my account. I'm definitely going to try the mobile app suggestion first since that seems like the quickest thing to check. And wow, all the advice about calling at exactly 8 AM is really helpful - I had no idea timing made such a difference with EDD. That $20 calling service is starting to look pretty tempting too, especially if it means avoiding hours of hold music. Sometimes you just have to weigh your sanity against the cost! It's so frustrating that we have to deal with these technical issues when we're depending on these benefits, but this community is amazing for helping navigate EDD's chaos. I'll definitely try the suggestions here and report back if I find anything that works. Thanks everyone for sharing your experiences - it really helps to know we're not going through this alone! 🙏