EDD Claim Disappeared from System - What to Do?

Ugh, that sucks! I had a similar issue last month. Have you tried logging out and back in? Sometimes the system glitches and doesn't show your claim info.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Here's what you need to do: 1. Check your email for any recent notices from EDD. They might have sent something about your claim status. 2. Try accessing your account from a different device or browser. 3. If steps 1 and 2 don't work, call EDD directly. Be prepared for a long wait time. 4. When you get through, ask them to verify your account details and check for system errors. 5. Request a timeline for when your claim might be visible again. 6. If they can't help, ask to speak with a supervisor or file a formal complaint. Remember to document everything - dates, times, and names of who you spoke with. Good luck!

have you tried turning it off and on again? 🤣 jk jk... but seriously, EDD's system is a joke. good luck OP!

I'm in the same boat, my claim vanished last week. Called EDD and they said it was a 'system update' gone wrong. Apparently it's affecting a lot of people. They told me it should be fixed in 3-5 business days. Hang in there!

This happened to me once. Turns out my claim had been flagged for identity verification. Check if you have any pending action items or messages in your inbox. Sometimes they don't send email notifications for these.

This is such a frustrating situation! I went through something similar a few months ago. My claim just vanished overnight and I was panicking. Here's what worked for me: First, try accessing your account using the EDD mobile app if you haven't already - sometimes it shows different info than the website. Also, check if you can still certify for benefits even if your claim details aren't showing up. If that doesn't work, definitely call them. I know the wait times are brutal, but it's really the only way to get real answers. When you do get through, ask them to check if your claim was moved to a different status or if there's a pending issue you're not seeing. One thing that caught me off guard - they sometimes move claims to "under review" status without proper notification, which makes them invisible in your regular dashboard. Hope this helps and you get it sorted out soon! Keep us updated on what happens.