EDD call dropped mid-conversation - now what? Need help ASAP!
Hey everyone, I'm having a really frustrating issue with my unemployment claim. I was on the phone with EDD and the call suddenly dropped. Now I'm back at square one and have to start all over again. Has anyone else experienced this? Any tips on how to get through to them quickly? I'm worried about missing important deadlines.
22 comments


Justin Evans
Ugh, that sucks! I've had calls drop on me too. It's like they're purposely trying to make this as difficult as possible. Have you tried calling right when they open? I've had some luck with that.
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Joshua Wood
ā¢Yeah, I've tried that a few times. No luck so far. It's so frustrating!
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Emily Parker
ā¢I heard they're busiest first thing in the morning. Maybe try mid-afternoon? š¤
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Justin Evans
ā¢Good point! I'll give that a shot next time. Thanks for the tip! š
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Ezra Collins
I feel your pain, OP. The EDD system is a total mess rn. I've been trying to get through for weeks. It's like playing the lottery, except the prize is just talking to a human being š
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Victoria Scott
Have you tried using the online portal? Sometimes you can get more done there without having to deal with the phone system.
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Joshua Wood
ā¢I've tried, but my issue requires talking to a rep unfortunately. Thanks for the suggestion tho!
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Benjamin Johnson
I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Ize0EkN4HDI
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Zara Perez
ā¢Sounds too good to be true. Is this legit?
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Benjamin Johnson
ā¢I was skeptical at first too, but I can confirm it worked for me. Saved me hours of frustration.
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Daniel Rogers
ā¢Why should we have to pay to access a government service? This is ridiculous.
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Benjamin Johnson
ā¢I get it, it sucks to pay. But for me, the time saved was worth it. To each their own tho!
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Aaliyah Reed
Pro tip: keep a log of all your calls, including date, time, and any info you received. It might come in handy if you need to escalate your case later. Also, here's what I've learned from my own EDD nightmare: ⢠Be persistent. It sucks, but sometimes you just have to keep calling. ⢠Have all your info ready before you call. ID number, exact dates, etc. ⢠If you get a helpful rep, ask for their direct extension if possible. ⢠Check your spam folder regularly. Sometimes important emails end up there. ⢠Consider reaching out to your local assembly member's office. They can sometimes help push things through. Hang in there, OP. I know it's tough, but you'll get through this!
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Joshua Wood
ā¢Wow, thanks for all the detailed advice! I'll definitely start keeping a log. Great idea about contacting my assembly member too, I hadn't thought of that.
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Ella Russell
ā¢This is gold šÆ Saving this comment for future reference!
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Mohammed Khan
have u tried calling from a different phone number? I swear they have some numbers blacklisted or smthn
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Joshua Wood
ā¢Huh, that's an interesting theory. I might try my partner's phone next time. Can't hurt!
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Gavin King
I'm telling you, it's all a conspiracy to make us give up on our claims. Stay strong, comrade! āš¤
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Nathan Kim
ā¢Lol chill with the tinfoil hat theories bro š¤£
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Gavin King
ā¢Just wait and see, man. The truth is out there! š½
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Eleanor Foster
Oof, dropped calls are the WORST. Sending good vibes your way, OP! Hope you get through soon. ā¤ļø
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Evelyn Kelly
This is SO frustrating! I've been dealing with EDD for months and the dropped calls are just part of their broken system unfortunately. Here's what's worked for me: 1. Call exactly at 8:00 AM when they open - set multiple alarms 2. Use the "comma trick" when dialing: dial the main number, then add commas and the extension to auto-navigate the menu 3. If you get through to someone, immediately ask for a callback number in case you get disconnected again Also, document EVERYTHING - dates, times, reference numbers, what was discussed. I started doing this after my third dropped call and it saved me when I finally got a competent rep. Don't give up! The system is designed to wear you down, but your benefits are worth fighting for. You got this! šŖ
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