EDD calls keep dropping immediately after answering - Help!
Hey everyone, I'm having a really frustrating issue with my unemployment calls. Every time I try to get through, the call keeps dropping right after I answer. It's happening over and over again and I'm worried about missing important deadlines. Has anyone else experienced this? Any tips on how to actually get through and stay connected?
23 comments
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Freya Thomsen
Ugh, I feel your pain! The same thing happened to me last week. It's like they're playing some sick game with us š¤” I tried calling at different times of the day, but no luck. Anyone know if there's a best time to call?
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Omar Zaki
ā¢I've heard early morning works best, like right when they open. But tbh, it's still a crapshoot š²
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AstroAce
ā¢Nah, I've had better luck calling late afternoon. Less people trying to get thru then.
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Freya Thomsen
ā¢Thanks for the tips! Guess I'll just have to keep trying and hope for the best š©
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Chloe Martin
This is ridiculous. The whole system is broken. How are we supposed to get help when we cant even get through on the phone? Its like they dont want us to actually recieve our benefits.
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Diego Rojas
ā¢Preach! š It's almost like they're hoping we'll just give up and go away.
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Anastasia Sokolov
ā¢Have you tried reaching out to your local representative? Sometimes they can help push things through.
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Sean O'Donnell
I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ
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Zara Ahmed
ā¢Sounds too good to be true. Has anyone else tried this?
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StarStrider
ā¢20 bucks? That's kinda steep just to make a phone call...
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Sean O'Donnell
ā¢I know it sounds sketchy, but I swear it worked for me. Saved me hours of frustration. Worth every penny imo
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Luca Esposito
ā¢Just tried it and got through in 30 minutes! Thanks for the tip!
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Nia Thompson
Here's what I've learned after dealing with this for months: ā¢ Try calling right at 8:00 AM when they open ā¢ Use multiple phones if you can to increase your chances ā¢ If you get through, don't hang up no matter what ā¢ Be super polite to the rep, they deal with angry people all day ā¢ Have all your info ready before you call ā¢ If all else fails, try contacting them through social media Hope this helps someone! We're all in this together šŖ
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Ravi Sharma
ā¢Thank you so much for this detailed advice! I'll definitely try these tips tomorrow morning.
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Mateo Rodriguez
ā¢Great list! I'd add: keep a log of all your call attempts. It might help if you need to prove you've been trying to reach them.
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Aisha Abdullah
have u tried turning it off and on again? š¤£ jk jk... but seriously, maybe try a different phone? could be a weird tech issue on ur end
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Ethan Wilson
I'm an ex-EDD employee, and I can tell you that the system is overwhelmed. They're working on upgrading the phone systems, but it's a slow process. My advice: be persistent and patient. And yeah, early morning calls are your best bet.
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NeonNova
ā¢Wow, thanks for the insider info! Any other tips you can share from your experience?
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Ethan Wilson
ā¢Sure! Always have your claim number ready, and try to be specific about your issue. The more info you can give upfront, the faster they can help you.
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Yuki Tanaka
guys i think i figured it out. we need to perform a ritual sacrifice to the EDD gods. whos got a goat we can use? šš
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Carmen Diaz
ā¢LOL I'm dead š But at this point, I'm willing to try anything!
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Javier Hernandez
I'm dealing with the exact same issue! The call drops literally the second someone picks up - it's so frustrating. I've been trying for weeks now and I'm starting to panic about my claim status. Has anyone found a pattern to when this happens? Like is it specific times of day or certain phone numbers? I'm wondering if it's a technical glitch on their end or if there's something we can do differently. Really hoping someone has a solution because I'm running out of options here š¤
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Mason Kaczka
ā¢Hey Javier! I'm new here but dealing with the same nightmare. From what I've been reading in this thread, it seems like it's a widespread system issue rather than something on our end. @b382224f7ba6 mentioned they're working on upgrading the phone systems but it's slow going. Maybe try the early morning approach that @4b39a7f6e0cf suggested? Also keeping a log like @e48375666769 recommended might help document all our failed attempts. We're definitely not alone in this struggle! š
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