California Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I went through something similar last year - 5 weeks of pending payments after ID verification. What finally resolved it was discovering that EDD had sent a notice to my old address asking for additional wage verification, even though I had updated my address online. Check if you can access your EDD correspondence history or call your local EDD office directly (not the main 800 number). The local offices are sometimes less busy and can actually look at your account to see what's blocking it. Also, if you're really desperate, try showing up in person at your local EDD office first thing in the morning - they sometimes have walk-in appointments for urgent cases.

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That's really helpful to know about the correspondence being sent to old addresses! I did move apartments about 3 months ago and I thought I updated everything online, but maybe something didn't go through properly. Do you know how I can check my correspondence history online, or do I need to call for that? And which local EDD office did you go to - was it just any WorkSource center or a specific EDD location?

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I'm dealing with something very similar right now - been waiting 4 weeks after ID.me verification and all my payments are stuck on pending. Reading through everyone's suggestions here has been really eye-opening. I had no idea about contacting assembly members or that there were services like Claimyr to help get through to EDD. @Sean Kelly - have you tried checking if your address is correct in all sections of your UI Online account? Sometimes the mailing address updates but the correspondence address doesn't, which could explain why you're not getting notices about additional documentation needed. Also, when you do get through to someone, definitely ask them to read back your address on file to make sure it matches where you're actually living now. The suggestion about showing up at a local EDD office in person sounds promising too. I'm going to try that this week since I'm running out of options with the phone system. Really hope you get this resolved soon - 6 weeks is way too long to be waiting when people have bills to pay!

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does anyone know if the in person offices r open 2day too or just the phone lines?

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Yes, all EDD services including the America's Job Centers (AJCC) and in-person offices are open regular hours today. The only EDD services that observe Columbus Day/Indigenous Peoples' Day are those that operate under federal funding guidelines, which doesn't include standard UI services.

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This is such a lifesaver! I've been dealing with a payment hold for over a month and was planning to call first thing Tuesday morning. Just tried calling and actually got through in about 20 minutes - way faster than usual! The specialist was able to clear up my work search requirement confusion and release my payments. You're absolutely right about the lower call volume today. Can't believe I almost waited another whole day when I desperately need these payments to go through. Thanks for sharing this info - you probably helped a lot of people today!

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Wow, that's amazing that you got through so quickly! I'm new to dealing with EDD and had no clue about their holiday schedule being different from federal holidays. This thread has been so educational - I was definitely one of those people who would have waited until Tuesday thinking they were closed today. The work search requirement stuff can be so confusing too, glad you got that sorted out! I'm bookmarking this post for future reference about which holidays they actually observe.

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Wait I just realized something - are penalty weeks the same as disqualification weeks? Because my cousin had disqualification weeks and those worked differently I think? I'm so confused by all these EDD terms!

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They're different. Disqualification weeks mean you don't qualify for benefits for specific reasons (like voluntary quit without good cause, misconduct, etc.). Penalty weeks are a punishment for misreporting where you qualify for benefits but don't receive payment as a penalty. With penalty weeks, you must continue to meet all eligibility requirements and certify, but you don't get paid for those weeks.

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This is a really helpful thread! I'm in a similar situation with penalty weeks from EDD. One thing I learned from my research is that you should also keep track of your job search activities during penalty weeks if you're required to do so. Even though you're not getting paid, you still need to meet all the regular eligibility requirements including work search if it applies to your claim type. Also, @Mary Bates - since you're working part-time and still under your WBA, make sure you're reporting your gross earnings (before taxes) on your certification, not your take-home pay. I made that mistake once and it caused issues. The $320 you mentioned - is that gross or net? Just want to make sure you're reporting correctly to avoid any additional problems!

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Thanks @Cameron Black! That's a great point about the job search requirements - I've been keeping up with those even during penalty weeks just to be safe. The $320 I mentioned is gross earnings before taxes, so I think I'm reporting correctly. I've been super careful about that after my initial mistake. Really appreciate everyone's help in this thread - it's way more helpful than trying to navigate EDD's confusing website alone!

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I had this exact same issue about 6 months ago! Here's what worked for me: check if you have the EDD mobile app installed on your phone - sometimes it saves payment history even when you can't log into the website. Also, if you use any budgeting apps like Mint or YNAB that connect to your bank account, they might have categorized the EDD deposits and you can see the exact amounts there. The payment amount they want is the gross amount before any taxes or deductions. Don't give up - there are definitely ways to find this info without having to wait on hold for hours!

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Oh wow, I didn't even think about the mobile app! I do have it installed but haven't used it in forever. I'll check if it has any payment history saved. And you're right about the budgeting apps - I use Mint so I'll log in and see if it categorized any of my deposits as unemployment payments. Thanks for the tip about it being the gross amount before deductions too - that's really helpful to know! Really appreciate you sharing what worked for you.

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I went through this nightmare last year and here's what saved me: if you have any tax documents from last year (like your 1099-G form that EDD sends for tax purposes), it might have your payment amounts listed. Also, try logging into your bank's website and searching for deposits with "EDD" or "CAEDD" - sometimes they show up with those abbreviations even if they don't display clearly in your account. One more thing - if you have any screenshots on your phone from when you were checking your balance or certifying, those might have the payment amounts visible. I know it's frustrating but don't panic, there are usually more traces of this info than you think!

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Congratulations on your new job! As someone who just went through this process last month, I can confirm what everyone else is saying is correct. One additional thing I'd mention - if your new job offers direct deposit, it might take a week or two for your first paycheck to hit your account, so make sure you have enough savings to bridge that gap since you'll stop receiving unemployment benefits after your final certification. Also, don't forget to update your address with EDD if you're moving for the new job, since they might need to send you tax documents (1099-G) early next year. The whole process is actually much simpler than it seems when you're overthinking it. Just be honest on that final certification and you'll be all set!

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Great point about the paycheck timing! I actually hadn't thought about that gap between my last unemployment payment and first paycheck. Thankfully I have some savings set aside, but that's definitely something people should plan for. And good reminder about updating my address if needed - I'm staying in the same area but it's always good to keep that information current with EDD. Thanks for the practical advice!

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Congrats on the new job! I went through this same situation about 8 months ago and can confirm what everyone is saying here is accurate. One thing I'd add is to make sure you understand how your employer reports your earnings to EDD - some companies report immediately while others might take a few weeks. This doesn't affect what you need to do (still report honestly on your certification), but it's good to know that EDD will eventually cross-reference your reported earnings with what your employer reports. Also, if you're switching from unemployment to a significantly different income level, you might want to adjust any other benefits or programs you're enrolled in (like CalFresh, Medi-Cal, etc.) since your income change could affect eligibility. The most important thing is just being completely accurate on that final certification - report every penny you earn, even if it's just for one day of work!

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