EDD Money Network card delay - still 'preparing' to send after multiple certifications

Same thing happened to me back in February! The Money Network system is SO broken. I ended up having to wait almost 5 weeks for my card. The most frustrating part was that every time I called, I got a different answer. One rep said it was already mailed, another said it was 'in process,' and a third said there was some kind of flag on my account that nobody could explain. Total nightmare.

did u check ur address is correct on ur edd acct? my roomate had old address and never got his card lol. also sometimes they just say preparing cuz the system is slow to update

There are two issues that could be happening here: 1. EDD hasn't actually issued your payment yet, even though you certified. Sometimes there's a hold on the first payment for verification purposes. 2. The payment was issued, but Money Network hasn't processed the card request yet. You need to determine which is the problem. Log into UI Online and check your payment history. If it shows payments as "paid" with specific amounts and dates, then EDD has done their part and the problem is with Money Network. If it shows "pending" or another status, then EDD hasn't released the payment yet. Money Network won't send a card until EDD authorizes the first payment. This is an important distinction because it determines who you need to contact to resolve this.

After dealing with a similar Money Network card issue last month, I discovered Claimyr.com - it's a service that helps you get through to EDD representatives quickly instead of dealing with the constant disconnects. I was skeptical but their video demo (https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km) showed exactly how it works. I was connected with an EDD rep in about 25 minutes who was able to see what was happening with my card and expedite the process. They can actually look into the Money Network system from their end and push things through when there's a legitimate delay.

Did u request direct deposit instead of the card?? If u did thats why they havent sent it yet. U gotta choose one or the other. Took me forever to figur that out LOL

The EDD/Money Network system is COMPLETELY BROKEN in 2025!!! I had to wait 3.5 weeks for my card and meanwhile had nearly $3k in benefits I couldn't touch. It's a DELIBERATE STALLING TACTIC so they can hold onto our money longer!!! When I finally got through to someone, they claimed there was a "verification issue" but couldn't tell me what it was or why I wasn't notified. The whole system is designed to make it as difficult as possible to get YOUR OWN MONEY!!!

One important thing to know: You can request direct deposit instead of waiting for the card. Even if you've already been paid to the Money Network card system, you can switch to direct deposit for future payments. Log into UI Online, go to "Payment Preferences" and select "Direct Deposit." You'll need your bank routing and account numbers. This won't help with the money already sent to Money Network, but will prevent future payments from being stuck in the same situation. For the payments already processed to Money Network, you'll still need to resolve the card issue, but at least you can prevent the problem from continuing.

this happened 2 me 2! i found out if u call exactly at 8:01am u might get thru. took me 3 days of trying tho ugh

UPDATE: I used Claimyr yesterday and got through to EDD. Turns out there was a flag on my account because my identity verification had a small discrepancy (middle initial was included on my ID but not in my EDD application). The rep cleared it immediately and expedited my card. They said it should arrive in 3-5 business days now instead of the usual 7-10. Just wanted to share what worked for me since I was in the exact same situation last week.

Just a thought - did you recently move or change addresses? I discovered that if your mailing address doesn't exactly match what's in their verification system (even minor differences like "Street" vs "St"), they'll hold the card. Also check if your name on your ID exactly matches what's in the EDD system - even a missing middle initial can cause delays.

FINALLY GOT IT RESOLVED! After using the Claimyr service that someone recommended here (which actually worked!), I spoke with an EDD rep who could see exactly what was happening. Apparently, there was a "name mismatch flag" - my ID has my full middle name but my EDD application only had my middle initial. The rep removed the hold and expedited my card shipment. They said I should receive it within 5 business days and gave me a tracking number to monitor it. What a relief! For anyone else stuck in this situation - definitely worth getting through to an actual EDD rep rather than dealing with the Money Network automated system.