EDD Money Network card still not arrived after 5 certifications - who to call?

You need to call the Money Network directly at 1-866-692-9374 (866-MNYNETW). That's the bank that handles the EDD debit cards, not EDD itself. They can tell you if your card was issued, when it was mailed, and can expedite a replacement if needed. Usually takes 7-10 business days to arrive after your first payment is processed, but with mail delays it's been taking longer for some people.

OMG SAME THING HAPPENED TO ME!! waited like 6 weeks for that stupid card and turns out they mailed it to my old address even tho I updated my info with EDD. When you call make sure you verify your mailing address is correct!!! The EDD system and the Money Network system DON'T ALWAYS SYNC UP properly... typical government nonsense.

Money Network has a website too where you can check if your card has been issued and mailed. Go to www.moneynetwork.com and register your account. You'll need some personal info but NOT the card number (since you don't have it yet). The site will show if the card was issued and when. If it's been more than 10 business days since issuance, you can request a replacement through the website too, which is often faster than calling.

Have you tried setting up direct deposit instead? I had the same issue waiting for my card and finally gave up. Called EDD, got through after using Claimyr (claimyr.com - they have this video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km), and the rep helped me switch to direct deposit. Money was in my bank account two days later! Much better than waiting for that card, and you can still access all your previous payments once you switch.

i had this happen and found out someone STOLE my card from my mailbox!! make sure u ask if it was already activated!! if it was u need to report fraud immediately!!

my neighbor's card took 2 months to come lol the system is broken

Just a follow up - if your Money Network card doesn't arrive after you've called them, and you've verified your address is correct, you can also request that they expedite a replacement card. There's a small fee (around $15) but they'll deduct it from your balance, and you'll get the card in 3-5 business days instead of the standard 7-10. Might be worth it with rent coming up.

UPDATE! I just remembered something important!! When you DO finally get your card, you have to ACTIVATE it by calling from the SAME PHONE NUMBER you listed on your EDD application!!! I spent days trying to activate mine and kept getting errors until an EDD rep told me this. So stupid but just a heads up!

Just to summarize the options for OP and anyone else reading this thread with a similar issue: 1. Call Money Network directly: 1-866-692-9374 2. Check card status online at www.moneynetwork.com/eddcard 3. Request expedited replacement if needed (costs ~$15) 4. Consider switching to direct deposit by contacting EDD 5. Verify your mailing address is correct in BOTH systems 6. If card was activated but you don't have it, report potential fraud Hope you get this resolved quickly!

Glad to hear you got it sorted out! This is such a common issue and your experience highlights exactly why the EDD and Money Network systems need to sync better. For anyone else reading this - Jacob's solution shows that calling Money Network directly really is the fastest way to resolve card issues. The address mismatch between EDD and Money Network systems is unfortunately super common, so always verify that first. And switching to direct deposit for future payments is honestly the smart move - eliminates all these card delivery headaches completely.

As someone who just started my EDD claim process last month, this thread is incredibly eye-opening! I had no idea about the potential issues with the Money Network card system or that direct deposit was even an option. The fact that EDD and Money Network don't sync address information properly seems like such a basic system flaw that should have been fixed by now. I'm definitely going to bookmark that Money Network phone number (1-866-692-9374) and the direct deposit option in case I run into similar issues. Thanks to everyone for sharing their experiences - it's posts like this that make this community so valuable for navigating the confusing EDD system!

Just want to echo what everyone else has said - this thread is incredibly helpful! I'm currently on week 3 of my EDD claim and haven't received my card yet either. After reading through all these responses, I'm going to call Money Network tomorrow to check on the status and verify my address. It's honestly ridiculous that in 2025 we still have these basic system integration issues between EDD and Money Network. The fact that updating your address with EDD doesn't automatically update it with Money Network is such a fundamental flaw. I really appreciate everyone sharing their real experiences here - it's so much more useful than the generic information on the official websites. Going to save that Money Network number and definitely consider switching to direct deposit once I get this initial card situation resolved!

Wow, reading through this entire thread as someone who just started the EDD process has been incredibly educational! I filed my claim 2 weeks ago and was starting to get worried about not receiving my card yet. @Jacob Smithson, thank you for sharing your complete experience from start to resolution - it really shows the step-by-step process others can follow. The address synchronization issue between EDD and Money Network seems to be such a widespread problem that affects so many claimants. It's honestly shocking that these systems don't communicate properly in 2025! I'm definitely going to be proactive and call Money Network at 1-866-692-9374 tomorrow to verify my address and check on my card status rather than wait and potentially face the same delays. Also really appreciate everyone mentioning the direct deposit option - I had no idea that was available and it sounds much more reliable than dealing with potential card delivery issues. This community is invaluable for navigating these bureaucratic challenges!