EDD Money Network card still not arrived after 5 certifications - who to call?

You need to call the Money Network directly at 1-866-692-9374 (866-MNYNETW). That's the bank that handles the EDD debit cards, not EDD itself. They can tell you if your card was issued, when it was mailed, and can expedite a replacement if needed. Usually takes 7-10 business days to arrive after your first payment is processed, but with mail delays it's been taking longer for some people.

OMG SAME THING HAPPENED TO ME!! waited like 6 weeks for that stupid card and turns out they mailed it to my old address even tho I updated my info with EDD. When you call make sure you verify your mailing address is correct!!! The EDD system and the Money Network system DON'T ALWAYS SYNC UP properly... typical government nonsense.

Money Network has a website too where you can check if your card has been issued and mailed. Go to www.moneynetwork.com and register your account. You'll need some personal info but NOT the card number (since you don't have it yet). The site will show if the card was issued and when. If it's been more than 10 business days since issuance, you can request a replacement through the website too, which is often faster than calling.

Have you tried setting up direct deposit instead? I had the same issue waiting for my card and finally gave up. Called EDD, got through after using Claimyr (claimyr.com - they have this video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km), and the rep helped me switch to direct deposit. Money was in my bank account two days later! Much better than waiting for that card, and you can still access all your previous payments once you switch.

i had this happen and found out someone STOLE my card from my mailbox!! make sure u ask if it was already activated!! if it was u need to report fraud immediately!!

my neighbor's card took 2 months to come lol the system is broken

Just a follow up - if your Money Network card doesn't arrive after you've called them, and you've verified your address is correct, you can also request that they expedite a replacement card. There's a small fee (around $15) but they'll deduct it from your balance, and you'll get the card in 3-5 business days instead of the standard 7-10. Might be worth it with rent coming up.

UPDATE! I just remembered something important!! When you DO finally get your card, you have to ACTIVATE it by calling from the SAME PHONE NUMBER you listed on your EDD application!!! I spent days trying to activate mine and kept getting errors until an EDD rep told me this. So stupid but just a heads up!

Just to summarize the options for OP and anyone else reading this thread with a similar issue: 1. Call Money Network directly: 1-866-692-9374 2. Check card status online at www.moneynetwork.com/eddcard 3. Request expedited replacement if needed (costs ~$15) 4. Consider switching to direct deposit by contacting EDD 5. Verify your mailing address is correct in BOTH systems 6. If card was activated but you don't have it, report potential fraud Hope you get this resolved quickly!