Missing EDD Money Network debit card - 3 weeks after funds issued

The Money Network cards are shipped separately from EDD through their card provider. It typically takes 7-10 business days after your first payment is processed to receive your card. Since it's been 3 weeks, you should definitely contact Money Network directly at 1-866-898-2213 to check on your card status or request a replacement. They might have sent it to an old address or there could have been a mail delivery issue. When you call, make sure you have your EDD Customer Account Number ready for verification purposes.

same thing happened 2 me last month! card never showed up but $ was loaded. turned out my mail was being delivered to wrong apt in my complex. check with neighbors maybe?

If you need to speak with an actual EDD representative about this (which I recommend since Money Network might just tell you to contact EDD anyway), try using Claimyr. It helped me get through after weeks of failed attempts. Their system connects you directly to EDD agents without the endless busy signals and hangups. I watched their demo video at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km and decided to try it when I was desperate about my missing card too. The EDD rep was able to verify my card status and expedite a replacement. You can check them out at claimyr.com if you keep hitting the 'too many callers' wall.

THE WHOLE DEBIT CARD SYSTEM IS A DISASTER!!! I had to request THREE replacement cards last year because they kept sending them to my old address even after I updated it online AND by phone!!! EDD and Money Network don't communicate properly with each other. You HAVE to call Money Network directly AND also notify EDD separately about any address changes. Don't assume that updating it in one system updates it in both!!!

I thought you could switch to direct deposit now? Isn't that easier than dealing with the cards? My brother said he just set up direct deposit and got his money in 2 days.

When I had issues with my Money Network card last year, I found that going to the Money Network website and creating an account there helped a lot. Once you create an account, you can see if the card was actually issued, when it was mailed, and even the last 4 digits of the card number. The website is www.moneynetwork.com. This might help you determine if a card was even issued in the first place before you spend hours trying to call them.

i had this situation but worse... waited 5 weeks for card!! called money network and they said they mailed it but when i finally got someone at edd they said my address had a typo!! edd had to fix it and request new card. check ur address in ui online carefully!! even small mistakes like apt# vs unit# can cause problems!!

One more thing to be aware of - once you do receive your card, you'll need to activate it immediately by calling the number on the sticker. Also set up a PIN that you'll remember. If you're worried about future delays with the card system, I recommend changing your payment preference to direct deposit once you've accessed the funds already sent to your card. Direct deposit is generally more reliable and faster for future payments.