EDD Money Network card not received after payment posted - normal wait time?

ya dont worry its normal. they send it out after ur first payment posts but it takes FOREVER. mine took like 12 business days not the 7-10 they claim lol. just keep checkin ur mailbox

The Money Network debit card is automatically mailed after your first payment is processed - you don't need to do anything to trigger it. The 7-10 business days is their estimate, but in 2025 I've noticed it's taking closer to 10-14 business days for most people. Remember that's business days, not calendar days, so weekends don't count. One important thing to know is that even after you receive the card, you'll need to activate it before you can use it. The activation process requires your EDD Customer Account Number (which is different from your Social Security Number). If it's been more than 14 business days, you should call Money Network directly at 1-866-320-8699 to check on the status of your card.

Yes, your EDD Customer Account Number is on your UI Online account. You can find it under "Profile" then "Personal Information". It's also on any correspondence EDD has sent you including your award letter. If you absolutely need the funds before your card arrives, once the Money Network card has been issued (typically 5-7 days after your first payment), you can call Money Network directly and request an emergency cash transfer to another bank account for a small fee. Not many people know about this option!

My card took 13 business days to arrive and I live in San Bernardino which is pretty close to you. The crazy thing is my roommate got his card in 6 days! Same address! Makes absolutely no sense how they send these things out. You just have to be patient unfortunately.

If you're still having trouble reaching EDD to check on your card status, I highly recommend trying Claimyr. I was in a similar situation and couldn't get through on the phones for days. Claimyr got me connected to an EDD representative in about 20 minutes who was able to confirm my card had been mailed and gave me the exact date to expect it. Saved me a lot of anxiety! They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km and their website is claimyr.com. It was way better than spending hours redialing EDD's number.

One more thing to consider - make sure your mailing address in UI Online is correct and up to date. If there's any discrepancy, your card could be sent to the wrong address. I've seen cases where people moved recently and the card was sent to their old address, causing significant delays. Also, if you've had a previous EDD claim in the past three years, they might not send a new card. They'll just reload funds onto your existing card. Did you have an unemployment claim before?

Glad you figured it out! For future reference (and for others reading this thread), I recommend setting up direct deposit through UI Online. It's much faster than waiting for funds to be loaded onto the Money Network card. The direct deposit option became available in late 2024 and it typically gets you your benefits 2-3 days faster than the debit card method.