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my cousin had same problem last month n had to verify her identity AGAIN even tho she already did id.me. worth askin about that too maybe?
Following up - were you able to contact your Assembly Member or get through to EDD? Any progress with your claim?
Thanks for checking back! I was finally able to get through to EDD after using the Claimyr service someone recommended above. Turns out there was an identity verification issue that wasn't showing up in my UI Online account. The rep was able to clear it on the spot, and I should be receiving my backpay within 5-7 days. Such a relief! I also contacted my Assembly Member's office and they were preparing to help, but thankfully I got it resolved before needing their assistance.
This might sound strange, but sometimes the UI Online browser compatibility issues can be fixed by adjusting your zoom level. Try pressing Ctrl and - (minus key) a few times to zoom out to 80% or 75%. For some reason, that has fixed the infinite loading screen for me several times. If that doesn't work, I've also found that completely signing out, closing the browser completely, then waiting about 10 minutes before trying again can help. The system sometimes gets stuck with a session that didn't properly close.
btw when he certifies every 2 weeks he HAS to report his part time income accurately!!! my roomate got caught underreporting and now has to pay everything back PLUS a penalty. not worth it!!!
Just want to follow up - has your son started his application yet? If he's having trouble, remember that getting through to an EDD rep can be really helpful. I used Claimyr and it saved me hours of frustration. The rep I spoke with was able to backdate my claim by 6 weeks because I explained I didn't know I qualified while working reduced hours.
Yes! He started his application yesterday but got stuck when trying to enter information about his part-time job. We've been trying to call EDD directly with no luck. I think we'll try Claimyr today based on your recommendation - sounds like it could really help with getting the claim backdated too. Thanks for checking in!
i think ur overthinking this. just apply! worst they can say is no lol. ur not getting paid so how is that even work? my nieghbor volunteers at a charity 15hrs a week and still gets unemployment because volunteering isnt a job. ur basically volunteering for ur husband
There's a significant difference between volunteering for a charitable organization and working unpaid for a family business. EDD treats these situations very differently. Family businesses receive extra scrutiny because there's often an expectation of eventual compensation or non-monetary benefits. Volunteering at a registered non-profit is a clearly defined relationship.
UPDATE: I wanted to thank everyone for their advice! I used Claimyr to reach an EDD representative yesterday after failing to get through on my own for days. The rep was really helpful and told me I should definitely apply but make sure to report the unpaid hours when certifying. She said I'll likely get an eligibility interview, but as long as I'm honestly reporting everything and actively looking for work in my field, I should be eligible. I'm going to file my claim today and make sure I keep detailed records of all my job search activities. Will update again after my interview!
That's great news! Glad you were able to get some official guidance. Definitely keep detailed records of your job search activities - names of companies, dates of application, any follow-ups, interviews, etc. This will be extremely helpful during your eligibility interview. Good luck with your claim!
Eleanor Foster
have u tried calling the different edd numbers? theres like 3 different ones i think. sometimes the less obvious ones have shorter wait times.
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Ella Russell
•I've only been trying the main 800-300-5616 number. Do you know what the other numbers are? I'll try anything at this point!
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Mohammed Khan
•The other main EDD numbers are 1-833-978-2511 (general help) and 1-866-333-4606 (automated self-service). However, for certification corrections, you specifically need the 5616 number since the others don't have representatives who can access and modify your certification details. The 2511 agents can only help with general questions and account issues.
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Ella Russell
Update: I FINALLY got through to EDD this morning! Called at 8:01 exactly like someone suggested, waited on hold for about 35 minutes, but eventually spoke to a representative. They confirmed this was a simple error they could fix, and the representative updated my certification on the spot. She said my payment should process normally within 24-48 hours. Such a relief! Thanks everyone for your advice and help with this stressful situation.
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Gavin King
•awesome!! glad it worked out for u!
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Kai Rivera
•Great news! This is exactly why speaking directly with a representative is so important for certification errors. Glad you got it resolved quickly.
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