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Has EDD scheduled your eligibility interview yet? That's where they'll determine if the misconduct disqualification applies. In my experience, if you haven't received an interview date within 10 days of filing, you should be proactive about contacting them. Most people just wait and end up in benefit limbo for weeks.
No interview date yet. The determination notice just says they'll contact me. I've tried calling but can't get through - just the 'too many callers' message and then it hangs up. I'm going to try that Claimyr service the other person mentioned because I can't afford to wait around.
During your eligibility interview, be prepared for specific questions about your termination. The EDD interviewer will likely ask: - Did you receive proper training for the tasks? - Were you aware of the correct procedures? - Had you previously been warned about similar errors? - What was your understanding of the consequences for making these errors? The key factor will be establishing that any mistakes were not intentional or deliberate violations of company policy. If this truly was a case of occasional errors rather than deliberate falsification, you should prevail in your claim.
This is really helpful - thank you! I was only given one verbal warning about a month ago about being more careful with paperwork, but nothing formal. And I actually improved after that conversation. These recent mistakes they fired me for were different types of errors that nobody ever mentioned were problems before. I'll make sure to explain all this during the interview.
When you apply online, make sure you're using a desktop computer if possible, not a mobile device. Many of the website errors happen on phones or tablets. If you keep getting the error message, try using Internet Explorer (yes, the old browser) as the EDD website sometimes works better with it. For phone contact, here's a method that worked for me: call the 833-978-2511 number, press 1 for English, then when prompted press 2 and immediately after press 4. This sequence sometimes gets you to a queue instead of the disconnection message. Be prepared to wait 1-2 hours once you're in the queue. While you're waiting to get through, gather all your employment information: last employer details, start/end dates, reason for separation, wages earned, etc. Having this ready will make the application process much smoother when you finally connect.
Just wanted to update that I was able to get through today! I tried the 833 number that people suggested with the 1-2-4 sequence right at 8:01am. It took about 7 attempts but I finally got into the queue instead of being disconnected. Waited about 45 minutes but finally spoke to someone who helped me file my claim. They said I should receive my account number in the mail within 10 days. Thank you everyone for the help!
If the employer doesn't appear, the hearing still proceeds with just the claimant (you) and the judge. This often works in the claimant's favor, as the judge only hears your side. However, the judge will still examine any written evidence the employer submitted previously. In voluntary quit cases, the employer has the burden of proof, so their absence can significantly strengthen your position.
Quick update on my previous comment - I forgot to mention that you should practice your testimony beforehand. The worst thing is to sound uncertain or keep changing your story. If you don't remember something, it's better to say "I don't recall" than to guess. Also, since your case involves the distinction between quitting and being laid off due to "restructuring," focus on showing that: 1. You would have continued working if given the choice 2. The decision to end employment came from the employer 3. You had no reasonable alternatives offered The hearing notice should indicate what specific section of the unemployment code is at issue (likely Section 1256). Look up that specific section online to understand exactly what the judge is evaluating.
i switched to direct deposit as soon as they announced the money network change. best decision ever. takes like 2 days after certification to hit my bank account. no more card drama
Just checking back - were you able to get through using any of the suggestions here? The Money Network transition has been a nightmare for so many people, but eventually things do get resolved.
Yes! Thanks to everyone here. I followed the advice about calling Money Network using option 4 early in the morning and FINALLY got through to a person. They confirmed my card was mailed last week and gave me a tracking number. Also went ahead and set up direct deposit for future payments. Such a relief!
Diego Rojas
btw make sure u check ur spam folder too. sometimes edd emails go there and u miss important stuff. happened to me
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Anastasia Sokolov
Just checking back - were you able to contact EDD about your delayed payment? If so, what did they say was causing the hold-up?
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Chloe Martin
•Thanks for following up! I was finally able to get through using that Claimyr service someone mentioned above. Turns out EDD had flagged my account for an eligibility interview because of the amended wages, but they never sent me a notification about it. The rep scheduled an interview for next week and said my payments should process after that. At least now I know what's happening!
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