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When I first got my Money Network card in March I had all kinds of problems with my direct deposit. Turns out I had entered my account number wrong (put my routing number twice by accident lol). Double check all your bank info is correct in UI Online. Also make sure your name matches EXACTLY how it appears on your bank account.
Update: The money FINALLY hit my account this morning! So it took exactly 5 business days from certification to deposit. Seems like everyone was right about the longer timeframe with Money Network vs BofA. Guess I'll need to plan better for these delays in the future. Thanks for all the advice!
Glad to hear it finally came through! Yeah, definitely plan for that 5-day window going forward. It's annoying but at least it's consistent.
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EDD doesnt care about are industry they just want to deny benefits lol. ive been on sets where NOBODY got paid for 3+ months and then EDD acts like we're commiting fraud when we finally get the $$$. system is rigged against gig workers
While the system definitely has issues with gig work, I've found EDD staff are generally reasonable once they understand the situation. It's more about their system not being designed for our industry's payment practices than them actively trying to deny benefits. Documentation is key.
maybe ur lucky but they've screwed me 3 times now. last time took 8 weeks to resolve
UPDATE: Had my phone interview today! The rep was actually really understanding once I explained everything clearly. They added notes to my account about the film industry payment structure and are releasing all my held payments! Thanks everyone for the advice - especially about having all my documentation ready and asking for a permanent note in my file about irregular industry payments. Such a relief!
Great news! Glad it worked out. Did they give you any additional advice for handling similar situations in the future?
Yes! They suggested I add a note in the comments section of my certification each time explaining if I'm expecting delayed payment from a production company. They also said I should keep certifying as normal even when payments are on hold during these investigations.
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Anyone know if they do hearings on Fridays? My sister-in-law had an EDD appeal last month and she said they told her they only do hearings Monday-Thursday. But maybe that was just in her office?
This varies by field office and ALJ availability. Some offices do conduct hearings on Fridays, though typically fewer than other weekdays. I've never seen weekend hearings scheduled, however. When you call to reschedule, be prepared with multiple date/time options across different days of the week to increase your chances of finding a suitable time.
Since you're a law student, I should mention that you can also submit a written statement if absolutely necessary. If rescheduling doesn't work out, you could attend your class and submit a detailed written argument for your appeal. It's not ideal, but it's better than not participating at all. The notice should explain how to submit written evidence/statements. I'd still prioritize attending the hearing in person if possible though - it's much more effective to answer the judge's questions directly.
That's an interesting backup option I hadn't considered. I definitely prefer to attend and speak directly with the judge, but it's good to know I could submit something in writing if all else fails. Thank you for pointing this out. I'll review my notice again to find the instructions for written submissions.
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One more thing to be aware of - once you're approved, it takes about 3 weeks to receive your EDD debit card (Money Network) if this is your first time on unemployment. After that, payments are much faster as they just load the card. Just wanted to mention this so you can plan accordingly for that initial waiting period.
Thank you for that heads up! That's definitely good to know for budgeting purposes. Hopefully the roads will be reopened by then, but at least I'll have the backpay for the weeks I was out of work.
I just went through the application process last month - make sure you check your UI Online account DAILY after applying. Sometimes they need additional information but only notify you through the portal, not by email or text. Missing those requests can delay your claim by weeks.
Great tip! I'll definitely make checking the portal a daily habit once I apply. The last thing I need is more delays because I missed something important.
Diego Vargas
U gotta tell us what happened at the appeal!!! What was he disqualified for? Mite help us give better advice
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Omar Fawaz
•They disqualified him for "misconduct" but it was totally unfair. He worked at a warehouse and they claimed he violated safety protocol by not securing a load properly. But they literally gave workers 30 seconds to secure each pallet and never trained anyone on the "proper" method until AFTER someone got injured (not him). His supervisor even admitted during the hearing that the time constraints made it impossible to follow the procedure they were supposedly violating. Hope the judge saw through it all.
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Chloe Anderson
While waiting for the decision, make sure your fiancé continues certifying for benefits every two weeks even though payments are on hold. This is absolutely critical. If he wins the appeal, he'll only receive back payments for weeks he properly certified for. Also, start documenting his work search activities if he hasn't already. The judge might have mentioned this during the hearing, but sometimes claimants miss this detail. He needs to be actively looking for work and keeping records of applications, interviews, etc., to remain eligible regardless of the appeal outcome.
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Omar Fawaz
•He's definitely been keeping up with certifications every two weeks! I didn't realize how important the work search documentation was though - I'll make sure he's writing everything down. Thank you!
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