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Just to add to the chorus here - absolutely request a replacement card immediately AND set up direct deposit as soon as you get access. Money Network was a nightmare for me too. The worst part is that they claim they can't track these cards, which is complete nonsense in 2025. Every other financial company can track mail but somehow they can't? Ridiculous!
Thank you all for the advice! I just got off the phone with Money Network (after waiting on hold for 45 minutes...) and requested a replacement card with expedited shipping. They confirmed my address was correct but admitted there might have been a 'processing delay' with my original card. They're charging me $15 for the expedite fee, which is annoying, but at least I should have it in 3-5 business days. Will definitely set up direct deposit the SECOND I get access to my funds!
To answer your specific questions: 1. After a hearing decision (assuming it's in your favor), EDD typically takes 7-14 business days to update your claim status. This can be longer during busy periods. 2. For the Money Network card, first-time recipients usually get their cards 7-10 business days after the first payment is processed. If it's been longer, call Money Network directly at 1-866-320-8699. 3. About the pending certification weeks - you absolutely need to speak with an EDD representative to have these released for certification. They will not automatically become available, even after a favorable hearing decision. 4. Regarding your closed claim - yes, you'll need to have it reopened. This is something the EDD representative can help with when you reach them. For getting through on the phone, here are some tips: - Call the 833-978-2511 number (not the main 800 number) - Try calling Tuesday-Thursday between 8:15-8:45am or 1:30-2:00pm - When you do get through, be sure to ask them to release ALL pending certification weeks and to reopen your claim if the hearing decision was favorable Good luck!
idk why EDD makes it so hard just to get basic info. the whole system is designed to trip people up i swear
Update: I finally got through to EDD after using that Claimyr service. The agent confirmed I need to report the hours I worked even though I haven't been paid yet. She also helped me calculate exactly how much my benefit will be reduced. Thanks everyone for your help! For anyone facing the same situation - yes, there will be a gap where your UI is reduced but you don't have a paycheck yet. Just part of the process unfortunately.
Random question but did you have any attendance issues? Sometimes companies try to classify tardiness as misconduct, even when there were no formal warnings.
just went thru this whole thing myself. got fired from warehouse job last winter, they said i was on my phone too much but never wrote me up. edd denied me. i appealed and WON! got all backpay too. the judge asked my boss for proof they warned me, they had nothing. appeal hearing was over phone and lasted like 20 min. just be honest and have your proof ready.
Oliver Weber
This reminds me of when I got disqualified back in 2023 because my former employer claimed I quit when I was actually laid off. My appeal hearing was scheduled for 3 months out too but then I got lucky because they had a cancellation and offered me an earlier slot. So sometimes you might get it sooner. The whole thing was really stressful though. I had to borrow money from family the whole time I was waiting.
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Keisha Brown
One more important tip: When you attend your hearing, whether it's phone or video, make sure you're in a quiet place with good reception/internet. I've heard stories of people missing crucial questions or having their testimony cut off due to connection issues. The judge may not be sympathetic if you can't participate properly due to technical problems on your end.
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Miguel Castro
•Good point - my hearing is going to be via phone. I'll make sure I'm somewhere quiet with good reception. Did you get any kind of practice run or tech check before your actual hearing?
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Keisha Brown
•No practice run, but they'll send you detailed instructions before the hearing date. They usually call you 5-10 minutes before the scheduled time to make sure you're there and the connection is good. Just be ready early and answer when they call.
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