EDD showing $0 benefit amount after working for out-of-state employer - can I still qualify?
I just got laid off last week during a company restructuring after working for a Nevada-based tech company for about 18 months (while living in California). When I filed my UI claim with EDD, my benefit amount is showing $0! I was making decent money ($84k/year) and definitely paid taxes, so I'm completely confused why I would get nothing. Has anyone else dealt with this after working for an out-of-state employer? Do I need to file in Nevada instead? Or is this just some weird EDD system error I need to get fixed? Getting really worried since my savings won't last long...
20 comments
Fatima Al-Qasimi
This happens when your out-of-state employer didn't report your wages to California. EDD can only see wages reported to California, so when they calculated your benefit amount, they found $0 CA wages. You need to call EDD and request a wage investigation. They'll need to verify your wages with your Nevada employer. Bring copies of your paystubs or W-2 for proof. It's fixable but you need to talk to a rep directly.
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Giovanni Colombo
•Oh that makes sense! I had no idea employers had to report to specific states. So should I wait for EDD to contact me, or do I need to be proactive and call them? My inbox doesn't show any messages about this issue.
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Dylan Cooper
THE SAME EXACT THING HAPPENED TO ME!! worked for an arizona company for 2 years then got laid off in january. EDD website showed $0 benefit and I nearly had a heart attack. took me SEVENTEEN CALLS to finally get someone on the phone who knew what they were doing!!!
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Giovanni Colombo
•Seventeen calls?? That's insane! Did they eventually fix it for you? How long did the whole process take?
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Sofia Ramirez
wait are u sure u filed in the right state? i think ur supposed to file where the company is based not where u live
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Dmitry Volkov
•This is incorrect. You file unemployment in the state where you physically performed the work, regardless of where the company is headquartered. If OP was working remotely from California for a Nevada company, they file in California. The issue is that the Nevada company likely didn't report wages to California's system.
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StarSeeker
It's definitely a wages issue. You'll need to call and ask for a "wage investigation" specifically. Be prepared with your paystubs, w2 forms, and employment dates. It took me about 3 weeks to get mine sorted out after working for a company based in Oregon.
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Giovanni Colombo
•Thanks for sharing your experience! 3 weeks isn't terrible, though obviously not ideal. Did you have to submit your documents online or mail them in?
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Ava Martinez
I had this exact problem last year! The $0 award notice freaked me out too. You 100% need to call EDD and explain the situation. But getting through is a NIGHTMARE. I literally tried for two weeks straight and kept getting the "we're experiencing high call volume" message before they would hang up on me. I finally used this service called Claimyr (claimyr.com) that got me through to an EDD rep in about 25 minutes. They have a video showing how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Once I got through, the rep was able to start the wage investigation process right away. You'll need to have all your employment documentation ready. They'll verify with your Nevada employer and adjust your claim amount once verified.
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Giovanni Colombo
•That service sounds like a lifesaver! I've been trying to call for 3 days with no luck. I'll check out that video and see if it's worth trying. Did the EDD rep need specific documents when you called, or did they just take your information and start the investigation?
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Sofia Ramirez
my cousin had something liek this happen and had to apply in both states
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Miguel Ortiz
•No no no, you absolutely CANNOT apply in multiple states simultaneously for unemployment! That's considered fraud and can get you in serious trouble. You apply in the state where you physically performed the work. If working remotely from California, you file in California regardless of where the company is based.
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Dmitry Volkov
Here's exactly what's happening: When you work for an out-of-state employer while physically in California, your employer should report your wages to California EDD (as well as their home state). Many out-of-state employers don't realize this requirement or fail to comply. Steps to fix: 1. Call EDD and request a "wage investigation" or "out-of-state wage claim" 2. Provide proof of employment (W-2, final paystub, employment contract) 3. They'll issue a revised benefit determination once they verify your wages 4. Continue certifying for benefits while this investigation is happening Under the Base Period calculation, they'll look at your earnings in the 5-18 months before filing. Once they confirm your out-of-state wages, they should adjust your WBA (Weekly Benefit Amount) accordingly. Don't file in Nevada - that would be incorrect and could lead to complications.
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Giovanni Colombo
•Thank you for the detailed explanation! This makes perfect sense now. I'll gather all my documents and keep certifying while trying to get through to EDD. Seems like calling is going to be my biggest challenge based on what everyone's saying.
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Ava Martinez
UPDATE: I finally got through to EDD yesterday! Used the Claimyr service I mentioned and got connected in about 20 minutes. The rep was super helpful and started the wage investigation right away. She said it typically takes 10-14 business days to process. In the meantime, she told me to keep certifying even though it'll show $0 payments. Once they verify my wages with my Nevada employer, they'll retroactively adjust my benefit amount and pay me for the weeks I certified during the investigation. Huge relief!
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Giovanni Colombo
•That's awesome news! Thanks for updating us. I'm going to try calling again tomorrow, and if that doesn't work I'll definitely use that service. It's good to know they'll pay retroactively - that takes some pressure off.
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Dylan Cooper
Make sure you KEEP CERTIFYING every 2 weeks even while this is getting fixed!!! If you don't certify they won't backpay you for those weeks even after they fix your benefit amount!!! Learned this the hard way and lost 3 weeks of payments!!!
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Giovanni Colombo
•Thanks for the warning! I'll definitely keep certifying, even though it feels weird to certify for $0 benefits. Better safe than sorry!
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StarSeeker
Just to share what happened in my case - after the wage investigation was complete, my benefit amount went from $0 to $450/week. They did backpay all the weeks I had certified during the investigation period, and it all came in one big deposit about 2 days after the investigation concluded.
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Fatima Al-Qasimi
•This is typical. The system is designed to eventually get you the correct amount, but it requires you to navigate the process properly. Always certify, even at $0, and always keep records of all your employment documents.
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