


Ask the community...
This whole system is such a joke honestly. They make everything SO COMPLICATED on purpose so people give up. Like why can't they just use your most recent work history automatically?? Why make people jump through all these extra hoops?? Ridiculous!
I understand the frustration, but there's actually a reason for the base period structure. It allows EDD to verify wage information with employers through quarterly tax reports. The system wasn't designed to be difficult - it's trying to balance quick processing with accurate information. The Alternate Base Period was specifically added to help people in situations like this.
UPDATE: I managed to get through to EDD this morning! The representative was actually very helpful and explained everything about the Alternate Base Period. She took the request and said we should receive a new determination letter within 10 days. She also mentioned they might contact his former employer to verify the wages. Fingers crossed this works out! Thank you everyone for your help understanding this confusing system.
When my sister got laid off last year, she had to deal with EDD questioning something from a job she had TWO YEARS before. The whole system is designed to confuse people and make them give up on getting benefits they deserve!!! They wait years to bring up issues hoping people don't have documentation anymore!!
While it can certainly feel that way, what's actually happening is that EDD has been overwhelmed with claims since 2020 and is still working through their backlog. These reviews are required by federal guidelines. In the OP's case, they actually decided NOT to collect on a technical overpayment, which shows there is some reasonableness in the system.
UPDATE: I finally got through to EDD this morning! The rep confirmed what many of you said - they found this tiny discrepancy from 2021, have to mark it as a technical disqualification for that period, but they're not pursuing any collection or penalties. She said I don't need to do anything else, and it won't affect any future claims. She's sending me an official notice in the mail to confirm. Such a relief! Thanks everyone for your help in deciphering that confusing voicemail!
i had my hours cut last year and got partial uneployment. but the weird thing was my benefit amount was really low like $78/week even though i was making decent money before. turned out they were using my earnings from the wrong quarter to calculate my benefit. had to call and get it fixed. so if your weekly amount seems super low, double check the calculation.
This is a really good point. EDD uses your highest-earning quarter during your base period (usually the 12-month period ending just before the last completed calendar quarter). So check your award letter carefully when you receive it to make sure they're using earnings from when you were working full-time.
Thank you everyone for all this helpful advice! I've started my UI claim online and am documenting everything carefully. I'm going to speak with my union rep tomorrow about the possible discrimination aspect too. Quick follow-up question: once I start receiving partial benefits, if my employer increases my hours back to full-time, do I just stop certifying? Or do I need to formally close my claim? I'm worried they might temporarily give me more hours just to get me off benefits and then cut them again after a few weeks.
Great question! If your hours increase, you should continue certifying but report your full earnings. When your earnings exceed your weekly benefit amount for 2-3 consecutive weeks, EDD will automatically place your claim on hold (not closed). If your hours get reduced again within your benefit year, you can resume certifying without filing a new claim. Always certify truthfully about your hours/earnings each week.
REMEMBER they calculate by the WEEK so if ur new job pays alot more than ur weekly benefit amount u might not get anything for that partial week. its all about how much u earn in a WEEK not by day!!
This isn't entirely accurate. EDD does calculate benefits on a weekly basis, but they have a formula for partial benefits. You can earn up to $99 without any reduction in your weekly benefit amount. After that, for every dollar you earn over $99, your weekly benefit is reduced by a dollar. So you can still receive partial benefits even if you work part of a week, as long as your earnings don't exceed your weekly benefit amount plus $99.
When I ended my claim after getting a job, I made SURE to call EDD and confirm everything was processed correctly. It's worth the time because they make so many mistakes. One time they paid me twice for the same week and then sent me an overpayment notice six months later! The system is SO broken.
Hunter Brighton
my cousin works for edd (not in san diego tho) and she says the best time to call is tuesday-thursday right when they open at 8am or between 4-5pm. apparently most ppl call mondays and during lunch hours so those are the worst times.
0 coins
Wesley Hallow
•Thanks for the insider tip! I'll try calling first thing tomorrow morning.
0 coins
Wesley Hallow
UPDATE: Just wanted to share what finally worked for me. I called at 8:01am this morning and asked specifically for a "cross-program specialist" who deals with UI/SDI transitions. After a 20 minute wait, I got connected to someone who knew exactly what the problem was. Apparently there WAS an overlap because my UI claim ended on the same day my SDI began. The specialist submitted a DE 2580U form (thanks for that tip!) and manually adjusted the dates in the system. My payment should be released within 48 hours! Thanks everyone for the help!
0 coins
Ellie Lopez
•Great to hear! The DE 2580U form is specifically designed for these transition cases. Glad you got connected with someone who knew the proper procedure.
0 coins
Grace Thomas
•Thanks for updating us! Always helpful to know what worked so others with similar issues can follow the same path. Hope your payment comes through quickly!
0 coins