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I've been in the same boat, getting bounced around departments like a pinball. What finally worked for me was selecting the Spanish language option, then asking for an English speaker when I got through. Way shorter wait times!
am i the only one who thinks its ridiculous we have to jump through all these hoops just to fix a simple mistake? the system is broken, man 😤
Unpopular opinion: sometimes it's faster to just start over with a new application. I know it sucks, but after waiting 6 weeks for my doc's cert, I reapplied and got approved in 10 days. YMMV tho
GalaxyGazer
Pro tip: keep a detailed log of all your interactions with EDD. Dates, times, who you talked to, what they said. It'll help if you need to escalate your case.
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Oliver Wagner
have u tried reaching out to ur local state representative? sometimes they can help push things along with edd
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Sofia Ramirez
•I didn't even know that was an option! How do I find my rep?
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Oliver Wagner
•just google '[your city] state representative' and it should pop up. most have forms on their websites for constituent services
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