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Pro tip: if u get someone on the phone, be super nice no matter how frustrated u are. The nice reps will sometimes go above and beyond to help u out
idk if this helps but I had a similar issue last month. Turns out there was a glitch in there system that was flagging a bunch of claims for review. It got sorted out after about a week without me having to do anything. Might be worth waiting a few more days before you start calling
I had a similar issue last year. What finally worked for me was sending a certified letter explaining my situation and requesting urgent action. Include all your claim details and why you need it resolved ASAP. It's harder for them to ignore physical mail.
guys. i literaly just got off the phone with them after weeks of trying. heres the secret: call exactly at 8:01 am, press 2, then 4, then 1, wait for the spanish option, press 2 again, then 3. got thru in 10 mins. your welcome 😎
Keisha Brown
Anyone else feel like we need a complete overhaul of the entire system? It's 2023 and we're still dealing with these archaic processes. SMH.
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Paolo Esposito
•Preach! 🙌 The whole thing is held together with duct tape and prayers at this point.
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Amina Toure
Quick question - does anyone know if switching from UI to SDI affects your claim amount? I'm worried I might get less money.
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Oliver Weber
•It might. SDI is usually based on your highest quarter of earnings in the base period. Best to ask a rep about your specific situation.
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