my friend had this probem turns out she was using her social security # instead of EDDCAN # lol check ur not doin that

UPDATE: IT WORKED! I waited until exactly 14 business days after filing, entered my name in ALL CAPS, and it finally accepted my registration! Thanks everyone for your help. Now I just need to figure out how to backdate my certifications since I missed my first certification period while dealing with this registration issue...

I went through EXACTLY this in February. Was getting payments for about a month, then suddenly got a notice for an eligibility interview. They scheduled it for THREE WEEKS later, but my payments continued during that time. After the interview (which was literally just 10 minutes of confirming the info I already provided), my status changed from 'qualification review' to 'approved' the next day. Just make sure you answer your phone for ANY unknown numbers during that period - they often call from blocked or weird numbers and if you miss the interview, it creates a huge delay.

Just wanted to add that I went through this exact same thing about 6 months ago! The "qualification review" status had me panicking for weeks because I thought it meant something was wrong with my claim. But it turns out it's totally normal - they're just doing their due diligence to make sure everything checks out while they continue paying you. In my case, I never even got called for an interview. After about 2 months, the status just quietly changed to "approved" and I kept getting my regular payments. I think they only do interviews if something seems off or if your former employer contests the claim. My advice: don't stress too much about it, but definitely keep doing everything you're supposed to do (certifying on time, job search activities, etc.). And like others mentioned, keep records of everything just in case. The EDD system is confusing but you're probably fine if you were honest on your application!

Anyone else feel like we need a complete overhaul of the unemployment system? This is getting ridiculous. People are struggling and can't even access the help they need. 😤

I've been struggling with the same issue for weeks now! What finally worked for me was using a combination of @Fernanda Marquez's suggestions - I cleared my cache, switched to Firefox, and applied at like 5am when the site had less traffic. Also make sure you're using the exact same info that's on your driver's license/ID. Even small differences in how you write your name can cause errors. Don't give up, it's frustrating but you'll get through eventually! 💪

So I'm an SDI claims specialist (not for EDD but for a major employer) and I can tell you that the callback system for SDI is generally more reliable than the regular UI one. This is because SDI has dedicated staff and lower call volumes compared to regular unemployment. HOWEVER - it definitely depends on the time of day and day of week. My advice: if you're calling on Monday or Tuesday, the callback system is often overwhelmed and less reliable. Wednesday-Thursday is your best bet. Fridays they start dropping callbacks after about 2pm as they won't process them after hours or weekends. Also keep in mind that if you requested callback regarding benefit calculations, they'll need to have a Tier 2 specialist call you, which might take longer than general claim questions. This is probably why some people have very different experiences with the callback reliability.

did u end up getting the callback?? curious if it worked for u

UPDATE: I finally got through! Used Claimyr this morning after trying the regular number for two hours with no luck. Was connected to an EDD rep in about 25 minutes. Turns out my doctor used the old form (just like someone here warned about!) and that's why my claim was stuck. They're sending a new form to my doctor's office today. Thank you all so much for the help and suggestions - this community saved my sanity!

So glad you got through @Emma Thompson! This thread has been incredibly helpful - I've been dealing with a similar SDI claim issue for my maternity leave and had no idea about the new form requirements. Just checked my SDI Online account and sure enough, there's a flag about medical certification issues. Going to call my doctor's office first thing tomorrow to make sure they have the updated form. It's frustrating that EDD doesn't proactively notify people about these issues, but at least now I know what to look for. Thanks to everyone who shared their experiences and tips!