PFL claim info doesn't match records & can't edit prefilled form - Help!

Ugh, I had the same issue last month. It's so frustrating when you can't even edit the info they have on file. Have you tried calling them? It took me forever to get through, but that was the only way I could fix it.

I found a way to get someone on the phone without the crazy wait times. I used this site called claimyr.com - it's a calling tool that dials the phone menu, stays on hold, and then sends the call to your phone when a live agent picks up. It costs $20, but it worked for me. Here's a video about it: https://youtu.be/Ize0EkN4HDI

Have you tried clearing your browser cache and cookies? Sometimes that can help with weird website issues. Also, make sure you're using a supported browser - I've had problems with the PFL site on older versions of Internet Explorer.

This happened to me too! Turns out they had my old address on file from like 5 years ago. I had to fax them (yes, FAX in 2023 🙄) a copy of my driver's license and a utility bill to prove my current address. After that, I could finally update my info and file the claim.

Here's what I would do: 1. Double-check all your personal info (SSN, DOB, address, etc.) to make sure it's correct 2. Try accessing the site from a different device or browser 3. If that doesn't work, call the PFL office directly 4. Be prepared with all your documents (ID, paystubs, etc.) 5. If you can't get through on the phone, consider using a paid service like the one mentioned above 6. As a last resort, you might need to visit a local office in person Hope this helps! The system can be a real pain, but don't give up. You'll get it sorted eventually.

am i the only 1 who thinks its crazy we have to jump thru all these hoops just to get our benefits? the whole system needs an overhaul smh

Hey OP, any luck fixing the issue? Keep us posted!