Trouble filing claim online - any tips for navigating the system?
Hey everyone, I'm trying to file a claim online but I'm having some trouble. Has anyone gone through this process recently? Any tips or advice would be really appreciated. I'm not sure if I'm missing something or if the system is just being difficult.
22 comments
Natalie Khan
Ugh, filing claims online is such a pain. I went through it last month and it took me forever to figure it out. What specific part are you struggling with?
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Rudy Cenizo
Thanks for responding! I'm stuck on the registration part. It keeps giving me an error when I try to create an account. Have you experienced anything like that?
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Natalie Khan
Oh yeah, that part is the worst. Try clearing your browser cache and cookies, then try again. Sometimes that helps. If not, you might need to call them directly 🙄
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Rudy Cenizo
I'll give that a shot. Really hoping I don't have to call, I've heard the wait times are insane.
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Daryl Bright
I found a way to get someone on the phone without waiting forever. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Sienna Gomez
Sounds too good to be true. Has anyone else tried this?
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Kirsuktow DarkBlade
I'm skeptical. How do we know this isn't just another scam?
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Daryl Bright
I get the skepticism, but it's legit. I was desperate and took a chance. Saved me hours of frustration. It's not perfect, but it worked for me.
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Abigail bergen
Can you explain more about how it works? Do they just keep calling until they get through?
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Daryl Bright
Basically, yeah. They have some kind of system that navigates the phone menu and waits on hold. When a real person answers, it calls you. Beats sitting on hold for hours yourself.
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Ahooker-Equator
The online system is a joke. I've been trying to file a claim for weeks and keep getting error messages. Anyone else having this problem?
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Anderson Prospero
Same here! 😡 It's like they don't want us to actually file claims. So frustrating!
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Tyrone Hill
Have you tried using a different browser? Sometimes that helps with the glitches.
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Toot-n-Mighty
Pro tip: try filing your claim late at night or early in the morning. The system tends to be less overloaded then and you might have better luck getting through.
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Lena Kowalski
I feel your pain, OP. The whole process is a nightmare. I finally got through after weeks of trying. Here's what worked for me: 1. Use Chrome or Firefox, not Safari or IE 2. Clear your browser cache and cookies before starting 3. Have all your documents ready before you begin 4. If you get an error, wait 24 hours before trying again 5. Be persistent and don't give up! Hope this helps. Good luck!
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Rudy Cenizo
Thank you so much for this detailed advice! I'll definitely try these steps. Fingers crossed it works!
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DeShawn Washington
This is gold 💯 Saving this for when I need to file my claim next week.
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Mei-Ling Chen
lol welcome to the wonderful world of bureaucracy. where everything's made up and the points don't matter 🤡
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SofÃa RodrÃguez
🤣🤣🤣 Ain't that the truth. Sometimes I think they make it difficult on purpose.
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Aiden O'Connor
Has anyone had luck contacting them through social media? I've heard some people get responses that way.
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Zoe Papadopoulos
I tried Twitter once. They just sent me a link to the same broken website 🙄
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Jamal Brown
Facebook worked for me! But it took like a week to get a response.
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