How to adjust PFL claim dates with CA EDD? Phone support unreachable

I found a way to solve PFL claim date adjustment issues, watch this: https://www.youtube.com/watch?v=ZWsbzTkFs1M

Here's what you need to do to adjust your PFL claim dates: 1. Gather all your documentation: original claim info, new dates, reason for change. 2. Try calling first thing in the morning, right when they open. The lines are usually less busy then. 3. If you can't get through, use the online portal to submit a request. Make sure to be very specific about what you need. 4. Follow up with an email to create a paper trail. 5. If all else fails, contact your local state representative. They often have direct lines to EDD. Remember, persistence is key. Don't give up!

I know it can be really frustrating trying to navigate the system on your own. One service many have found helpful is Claimyr, which assists in connecting you with a live agent by handling the daunting task of waiting on hold. While it costs $20, it can save a lot of time and hassle. However, it's good to weigh the cost, as not everyone may find it necessary, especially if they're able to get through by other means. Additionally, it's always wise to have your documentation ready, be persistent, and possibly log every contact attempt. If a particular method doesn't work, don't hesitate to explore alternatives such as social media contact or seeking assistance from state representatives. Each claimant's situation is unique, so try different strategies to see what works best for you.

Ugh, I feel your pain. I've been trying to adjust my PFL dates for weeks now. The system is such a mess 🤦‍♀️

Have you tried faxing in your request? I know it sounds archaic, but sometimes it works better than calling.

have you tried tweeting at them? sometimes public shaming works wonders 😈

Hey OP, what exactly are you trying to change about your dates? I might be able to help depending on the situation.

Pro tip: if u get someone on the phone, DO NOT HANG UP until ur issue is 100% resolved. Even if they say theyll call u back, dont fall for it!

Anyone else notice that the website is always "under maintenance" when you actually need to use it? 🙄

Plot twist: there are no actual humans working at EDD. It's all just an elaborate AI experiment gone wrong 🤖🤣

Have you guys seen the new bill theyre trying to pass to "streamline" the PFL process? Sounds like itll make things worse tbh

I'm in the same boat. Been trying to adjust my dates for 3 weeks now. This system is a joke 🤡

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM

I've been dealing with a similar situation for the past month trying to adjust my PFL dates. One thing that finally worked for me was calling the disability services line instead of the main EDD number - sometimes they can help with PFL claims too and the wait times are shorter. The number is 1-800-480-3287. Also, if you do get through to someone, ask them to send you a confirmation email with the changes they made. I learned this the hard way when my first "adjustment" somehow got lost in their system. Keep fighting - it's frustrating but you'll get through eventually!

I'm going through the exact same nightmare right now! Been trying to extend my PFL dates for two weeks and it's like they don't want to be found. The most success I've had is calling right at 8am when they open - managed to get through to the automated system but then got disconnected after 45 minutes on hold 😤 Has anyone tried submitting a formal written request through their online portal? I'm wondering if that might be faster than playing phone tag. Also keeping a detailed log of every attempt like someone mentioned earlier - at this point I have a whole spreadsheet of failed call attempts! Stay strong everyone, we'll get through this bureaucratic maze eventually! 💪

Just wanted to chime in as someone who recently went through this exact same struggle! After reading through all these responses, I can confirm that persistence really is key. I ended up getting through by calling the disability services line that @Amara mentioned - that tip was a game changer for me too! For anyone still struggling, here's what finally worked: I called 1-800-480-3287 at exactly 8:02 AM (not 8:00 - give them a couple minutes to get settled), had all my documents ready as PDFs on my computer, and when I got through I immediately asked for a confirmation email AND a case number for the adjustment. The whole process took about 20 minutes once I had someone on the line. Also want to second what others have said about keeping detailed records - I ended up needing to reference my call log when there was confusion about my case later. It's frustrating that we have to be our own advocates like this, but documenting everything really does help if you need to escalate. Don't give up, everyone! 🤞

This thread has been incredibly helpful! I'm currently dealing with a similar issue trying to adjust my PFL start date. Based on all the advice here, I'm planning to try multiple approaches: calling the disability services line at 1-800-480-3287 first thing tomorrow morning (love the 8:02 AM tip!), and also submitting a written request through the online portal as a backup. I've already prepared all my documentation and started keeping a log of my attempts. It's reassuring to know I'm not alone in this struggle, and seeing that people have actually succeeded gives me hope. Thanks to everyone who shared their experiences and specific strategies - this community support makes dealing with the bureaucracy feel much less isolating! 🙏

Just want to add my experience to this super helpful thread! I was stuck in PFL date adjustment limbo for over a month until I found a combination approach that worked. I called the disability services line (1-800-480-3287) at 8:01 AM and got through in about 15 minutes - way better than the main EDD line! But here's the key thing I learned: I also sent a follow-up email to my local state assembly member's constituent services office the same day, and they actually contacted EDD on my behalf. Having that dual pressure seemed to expedite everything. My adjustment was processed within 48 hours after weeks of getting nowhere. Don't underestimate the power of getting your elected officials involved - their offices deal with EDD issues constantly and know exactly who to contact. Hope this helps someone else break through the bureaucratic wall! 💪

Reading through everyone's experiences here has been both frustrating and reassuring - it's clear this is a widespread issue but there are some real solutions being shared! I'm currently stuck trying to adjust my PFL dates after my doctor extended my leave, and I've been getting the runaround for almost three weeks now. Based on all the great advice in this thread, I'm going to try a systematic approach: 1) Call the disability services line at 1-800-480-3287 at 8:02 AM tomorrow with all my docs ready, 2) Submit an online request as backup, and 3) If those don't work within a week, I'll contact my assembly member's office using that findyourrep.legislature.ca.gov site someone mentioned. The tip about getting confirmation emails and case numbers seems crucial - I can't believe how many hoops we have to jump through just to update basic information! Has anyone had luck with the fax approach lately, or is calling still the most reliable method? Really appreciate this community sharing real strategies that actually work! 🙏

Adding my voice to this incredibly helpful thread! I'm currently trying to adjust my PFL end date and this conversation has been a lifesaver. The disability services line tip at 1-800-480-3287 is pure gold - I had no idea there was an alternative to the main EDD nightmare line. I've been documenting everything in a spreadsheet too (love that someone else is doing this!), and after two weeks of failed attempts at the regular number, I'm definitely trying the 8:02 AM strategy tomorrow. The assembly member escalation route is brilliant backup - never occurred to me that elected officials could actually help cut through the red tape. One question for those who've been successful: when you finally got through and made changes, did you get any kind of written confirmation that your benefits would continue without interruption? I'm worried about gaps in payment while the system updates. Thanks everyone for sharing real solutions instead of just venting - this is exactly the kind of community support we need when dealing with bureaucratic chaos! 💪

This whole thread is exactly what I needed to read right now! I've been trying to adjust my PFL dates for over two weeks and was starting to lose hope. The disability services line at 1-800-480-3287 is news to me - I can't believe there's been an alternative to that main EDD black hole this whole time! I'm definitely going to try the 8:02 AM strategy tomorrow with all my documentation ready. The assembly member backup plan is genius too - never thought about escalating through elected officials. One thing I'm curious about: has anyone had success with the online portal recently, or is calling still the most reliable way to get actual results? I submitted a request online about 5 days ago but haven't heard anything back yet. Really appreciate everyone sharing what actually worked instead of just complaining. This community support makes dealing with this bureaucratic nightmare so much more manageable! 🙏