California Unemployment

Can't reach California Unemployment? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ive heard about this before but thought it was just rumors. do u have to provide them with personal info? like how do they kno your not just making up a problem

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Yes, they need your personal info to help - name, address, claim number, last 4 of SSN, and details about your specific issue. They can't just call EDD without identifying whose claim they're asking about. But they're official government staff who handle sensitive info all the time. They also had me sign a privacy release form before they could contact EDD on my behalf.

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This is excellent advice! I'm a former EDD employee, and I can confirm that congressional inquiries receive priority handling through special units at EDD. When a representative's office contacts EDD, it typically gets routed to the Legislative Liaison Unit rather than regular claims processing. Just remember that they can't change EDD's determination on eligibility - they can only help push through claims that are stuck in processing limbo or escalate issues that aren't getting proper attention through normal channels. Make sure to prepare all your documentation before contacting them: claim number, dates of contact with EDD, any relevant paperwork, and a clear explanation of the issue.

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So they can't actually override a disqualification? I was hoping they might be able to help with my appeal that's been pending for 10 weeks with no hearing date.

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One more thing - when you do get approved and have to certify for all those back weeks, make sure you report any income accurately if you had any sick pay or PTO payout after your layoff. EDD will cross-check with your employer and it can cause major headaches if the numbers don't match up.

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Good point! I did receive my final paycheck which included some unused PTO in late March. I'll make sure to report that correctly when certifying for that period. I definitely don't want any overpayment issues down the road.

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If they deny your backdate request (which happens ALOT) immediately appeal it!! You only have 30 days to appeal a denial. And make sure to keep certifying for current weeks while waiting for backdating decision. They won't tell you this but you can lose current benefits if you miss certifications while dealing with backdating issues.

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This is correct - always continue certifying for current weeks even while dealing with backdating issues or appeals. Your current eligibility is separate from the backdating decision. And yes, the appeal deadline is strictly enforced, so mark your calendar for 30 days from any denial notice.

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Debra Bai

why is edd so confusng with there rules????? i swear they try 2 make it hard on purpose so people mess up and they can deny benefits smh

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One other important detail - when he certifies, make sure he answers "Yes" to the question "Did you work or earn money, WHETHER YOU WERE PAID OR NOT?" for the week containing that Friday meeting. Then he'll enter Friday's date, the number of hours (4), and the gross amount he'll be paid. The system will prompt him through all the necessary information.

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Thank you for the step-by-step guidance! This is exactly what I needed to know. Will make sure he follows these instructions when certification time comes around.

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Another tip: when you do get through to someone, get their ID number or name and take detailed notes about what they tell you. I've had situations where one rep tells me something completely different from another, and having documentation of previous conversations helps tremendously, especially if you need to file an appeal later.

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Update for anyone wondering - I FINALLY got through this morning! Used the 8:01am trick and called on the Spanish line (pressed 2, then asked for English when someone answered). Only waited about 20 minutes. Turns out my former employer contested my claim saying I quit (I didn't - was definitely laid off with 30 other people). Now I have to wait for an eligibility interview in two weeks, but at least I know what's happening now. The rep also expedited my interview since I explained my financial situation. Thanks everyone for your help!

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Excellent news! Make sure you gather any documentation that proves you were laid off (termination letter, emails, text messages with supervisors, etc.). Having these ready for your eligibility interview will speed things up significantly. Also, continue certifying every two weeks while waiting for the interview.

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Here's a definitive answer based on EDD's latest guidance (March 2025): The virtual orientation process varies by claim type and factors in your application responses: 1. Standard UI claims: Watch both videos = completion (status updates in 2-3 business days) 2. Claims with special circumstances (language needs, industry-specific requirements, etc.): Watch videos AND receive follow-up call The confusion stems from EDD using the same 'Virtual Orientation' portal for both processes. Your confirmation email should specify if you need a call, but many people miss this detail. Since your status is still 'Action Required' after completing the videos, I recommend: 1. Check your confirmation email for any mention of a follow-up call 2. Wait 3 full business days for system update 3. If still showing 'Action Required' after day 3, contact EDD One important note: You can still certify for benefits while waiting for the orientation status to update.

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This is so helpful! I just checked my email again and it doesn't explicitly mention a follow-up call, just says to complete the orientation at the scheduled time. I'll give it the 3 days and then reach out if needed. Thank you!

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when i did my orientation last year i had to do way more than just watch videos, had to fill out a whole worksheet and upload it, then had interview. sounds like they keep changing everything!!! typical edd chaos lol

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Yeah they completely revamped the system in December 2024. Now most people just watch the videos unless you have special circumstances. They realized the old system was causing too many delays in processing claims.

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