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have u tried calling the different edd numbers? theres like 3 different ones i think. sometimes the less obvious ones have shorter wait times.
I've only been trying the main 800-300-5616 number. Do you know what the other numbers are? I'll try anything at this point!
The other main EDD numbers are 1-833-978-2511 (general help) and 1-866-333-4606 (automated self-service). However, for certification corrections, you specifically need the 5616 number since the others don't have representatives who can access and modify your certification details. The 2511 agents can only help with general questions and account issues.
Update: I FINALLY got through to EDD this morning! Called at 8:01 exactly like someone suggested, waited on hold for about 35 minutes, but eventually spoke to a representative. They confirmed this was a simple error they could fix, and the representative updated my certification on the spot. She said my payment should process normally within 24-48 hours. Such a relief! Thanks everyone for your advice and help with this stressful situation.
i think ur overthinking this. just apply! worst they can say is no lol. ur not getting paid so how is that even work? my nieghbor volunteers at a charity 15hrs a week and still gets unemployment because volunteering isnt a job. ur basically volunteering for ur husband
There's a significant difference between volunteering for a charitable organization and working unpaid for a family business. EDD treats these situations very differently. Family businesses receive extra scrutiny because there's often an expectation of eventual compensation or non-monetary benefits. Volunteering at a registered non-profit is a clearly defined relationship.
UPDATE: I wanted to thank everyone for their advice! I used Claimyr to reach an EDD representative yesterday after failing to get through on my own for days. The rep was really helpful and told me I should definitely apply but make sure to report the unpaid hours when certifying. She said I'll likely get an eligibility interview, but as long as I'm honestly reporting everything and actively looking for work in my field, I should be eligible. I'm going to file my claim today and make sure I keep detailed records of all my job search activities. Will update again after my interview!
That's great news! Glad you were able to get some official guidance. Definitely keep detailed records of your job search activities - names of companies, dates of application, any follow-ups, interviews, etc. This will be extremely helpful during your eligibility interview. Good luck with your claim!
FINAL UPDATE: For anyone else experiencing this issue, I just wanted to share that my claim activity page started working again this morning. Looks like EDD fixed whatever was causing the problem. All my payment information is there and everything looks correct. If you're still having issues, try completely logging out, closing your browser, and trying again with a fresh login.
Quick update to what I said earlier - I just remembered something that might help you. When you do get your hearing notice, it'll come with instructions for requesting an expedited hearing due to financial hardship. If you can document that you're at risk of eviction or utility shutoff, they might be able to move you up in the queue. I didn't qualify for this since I was staying with family, but the judge mentioned they do prioritize these cases when possible.
Freya Christensen
This might sound strange, but sometimes the UI Online browser compatibility issues can be fixed by adjusting your zoom level. Try pressing Ctrl and - (minus key) a few times to zoom out to 80% or 75%. For some reason, that has fixed the infinite loading screen for me several times. If that doesn't work, I've also found that completely signing out, closing the browser completely, then waiting about 10 minutes before trying again can help. The system sometimes gets stuck with a session that didn't properly close.
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Natasha Orlova
•Wait, really? I would never have thought of changing the zoom level. That's such a weird fix but I'll definitely try it. I'll also try the complete sign-out and wait. Thanks for these unique suggestions!
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Javier Cruz
so did any of this stuff work 4 u?? im having the same problem now lol
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Natasha Orlova
•Yes! The zoom trick actually worked! I'm shocked. I zoomed out to 75% in Firefox and suddenly everything loaded. Been able to access my account normally since then. Try it!
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