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Just to give you final confirmation - I received my last payment on my BofA card on July 8th (after the transition announcement but before my Money Network card arrived). Then got my Money Network card on July 17th, activated it, and my next payment went there automatically. The system knows where to send your money based on which card is active. So if you're seeing 'Paid' status today and don't have a Money Network card yet, that money is definitely going to your BofA card.
have u tried calling the different edd numbers? theres like 3 different ones i think. sometimes the less obvious ones have shorter wait times.
I've only been trying the main 800-300-5616 number. Do you know what the other numbers are? I'll try anything at this point!
The other main EDD numbers are 1-833-978-2511 (general help) and 1-866-333-4606 (automated self-service). However, for certification corrections, you specifically need the 5616 number since the others don't have representatives who can access and modify your certification details. The 2511 agents can only help with general questions and account issues.
Update: I FINALLY got through to EDD this morning! Called at 8:01 exactly like someone suggested, waited on hold for about 35 minutes, but eventually spoke to a representative. They confirmed this was a simple error they could fix, and the representative updated my certification on the spot. She said my payment should process normally within 24-48 hours. Such a relief! Thanks everyone for your advice and help with this stressful situation.
This might sound strange, but sometimes the UI Online browser compatibility issues can be fixed by adjusting your zoom level. Try pressing Ctrl and - (minus key) a few times to zoom out to 80% or 75%. For some reason, that has fixed the infinite loading screen for me several times. If that doesn't work, I've also found that completely signing out, closing the browser completely, then waiting about 10 minutes before trying again can help. The system sometimes gets stuck with a session that didn't properly close.
btw when he certifies every 2 weeks he HAS to report his part time income accurately!!! my roomate got caught underreporting and now has to pay everything back PLUS a penalty. not worth it!!!
Just want to follow up - has your son started his application yet? If he's having trouble, remember that getting through to an EDD rep can be really helpful. I used Claimyr and it saved me hours of frustration. The rep I spoke with was able to backdate my claim by 6 weeks because I explained I didn't know I qualified while working reduced hours.
Yes! He started his application yesterday but got stuck when trying to enter information about his part-time job. We've been trying to call EDD directly with no luck. I think we'll try Claimyr today based on your recommendation - sounds like it could really help with getting the claim backdated too. Thanks for checking in!
Ethan Moore
my cousin had same problem last month n had to verify her identity AGAIN even tho she already did id.me. worth askin about that too maybe?
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Andre Moreau
Following up - were you able to contact your Assembly Member or get through to EDD? Any progress with your claim?
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Mateo Gonzalez
•Thanks for checking back! I was finally able to get through to EDD after using the Claimyr service someone recommended above. Turns out there was an identity verification issue that wasn't showing up in my UI Online account. The rep was able to clear it on the spot, and I should be receiving my backpay within 5-7 days. Such a relief! I also contacted my Assembly Member's office and they were preparing to help, but thankfully I got it resolved before needing their assistance.
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