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this is why i always screenshot EVERYTHING related to benefits and save all the papers they send. sorry ur going thru this while pregnant. have u asked any former coworkers if they had the same issue? maybe someone there knows a trick to get thru to edd?
Just wanted to update with some important information: When you do get your account access sorted out and file your claim, make sure to properly document the pregnancy-related tardiness. In California, termination for issues related to pregnancy complications can be considered "good cause" rather than misconduct. During your eligibility interview (which they'll schedule after your claim is filed), explain that: 1. You had a documented medical condition (hyperemesis gravidarum) 2. The condition directly caused your tardiness 3. You informed your employer about the condition 4. Your performance was otherwise satisfactory (as evidenced by your coworkers still contacting you for help) This approach significantly increases your chances of approval, as pregnancy-related terminations are viewed differently under California unemployment regulations.
One important thing to remember is that EDD often displays years rather than birth dates in their records. So if you were born in 1985, make sure you're not trying to enter "1985" as the day/month when registering. I've seen this trip up a lot of people. Also, check if your name has any special characters or spaces that might be causing issues. Their system is very particular about these things.
Update for anyone finding this thread later: The issue with registration after receiving an award letter is usually one of these five things: 1. Name format mismatch (middle name/initial issues) 2. Birth date format error 3. SSN transposition 4. Customer account number entered incorrectly 5. EDD system glitch that requires agent intervention In most cases, you can resolve this with a phone call to EDD. Yes, the wait times can be long, but it's faster than waiting for mail correspondence or filing a new claim (which would be incorrect in this situation).
Thanks for summarizing! I ended up using that Claimyr service someone mentioned above and got through to EDD yesterday. Turns out they had my first name and middle name switched in their system. The rep fixed it right away and I was able to register! Such a simple issue but impossible to fix without talking to someone.
This whole EDD system is DESIGNED to be broken!!! They WANT us to give up so they don't have to pay!!! I had an "interview needed" flag for TWO MONTHS and called 100+ times. Complete garbage system run by incompetent bureaucrats. The only thing that finally worked was filing a complaint with my state senator's office. Suddenly they could magically fix everything in 48 hours after I did that. The whole system is corrupt.
Sometimes the UI Online messaging system has glitches. Have you tried logging out completely, clearing your browser cache and cookies, then logging back in? Fixed a similar issue for me where I couldn't see my interview appointment.
One more important thing - once you get your Money Network card, set up account alerts right away. There's been a lot of fraud with these cards. Log into the Money Network website after activating and set up text/email alerts for any transactions. Also, consider transferring your funds to your personal bank account rather than keeping large amounts on the card.
I just finished dealing with EDD last month after my job at the hospital ended. Just want to say it gets easier! The first payment is always the most confusing part. Make sure you answer the certification questions correctly every two weeks - especially the "did you look for work" question. You have to say yes and be able to list at least 3 job search activities per week if they ask for details later.
Miguel Ortiz
Everyone saying tuesday but my payments never come through during holiday weeks until wednesday sometimes even thursday. And EDD never explains why some people get it earlier than others. The system is so unpredictable! 😡
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QuantumQuest
•RIGHT?! I've been on unemployment three times in the past few years and the payment timing is NEVER consistent during holiday weeks. I wish they'd just post a clear schedule somewhere!
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Connor Murphy
Just a quick update for everyone - I checked the EDD website and they've posted a notice saying that payments will be processed as normal but banking transfers will be delayed by one business day due to the federal holiday. So if you normally get paid Monday, expect Tuesday. If you normally get Tuesday, expect Wednesday, etc. You can always check your UI Online account to see if the payment shows as "paid" which means it's been approved and is just waiting for the bank transfer.
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Sofia Ramirez
•Thank you for checking! I just looked at my UI Online and my last certification is showing "paid" for the correct amount, so it sounds like I just need to wait for the transfer to complete tomorrow. That's a relief!
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