California Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

My appeal was an absolute disaster and I lost because I wasn't prepared enough. Don't make my mistake! Make sure you understand the exact reason they disqualified you and address that specifically.

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This is an important point. Your Notice of Determination should state the specific section of the unemployment insurance code they used to disqualify you. For voluntary quit cases, it's usually Section 1256. Make sure you understand what you need to prove to overcome their determination. For voluntary quit disputes, the burden of proof actually shifts to the employer - they need to prove you voluntarily left without good cause. If they don't participate in the hearing, your chances of winning increase significantly (though you should still be fully prepared). Also, the judge should send you a packet before the hearing with any evidence that's been submitted. Review this carefully - it will show what your employer has said about your separation.

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NeonNova

Update us after your hearing! I'm scheduled for mine in 3 weeks (different issue - they claim I didn't report some income but it was actually reported on the following certification). Would love to hear how yours goes.

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Mei Liu

Good luck with your hearing too! For income reporting issues, make sure you bring copies of all your certification confirmations if you have them. Those cases often come down to very specific documentation.

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i got laid off in jan and the money network thing is new since covid. its ok but the app is kinda glitchy sometimes. the direct deposit works fine tho! takes like 1-2 days after ur certification gets processed. def faster than waiting for the card. my claim took exactly 22 days to get approved which was within their 3-5 week estimate. just make sure all ur info matches ur w2 exactly or it can cause delays!

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Did you get paid for all the weeks while you were waiting for approval? I'm on week 2 and getting nervous about bills coming up...

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One important thing nobody's mentioned yet - make sure you check your UI Online inbox daily. EDD sends important notices there that they don't always email you about. I almost missed a deadline to provide additional information because I didn't check my inbox for a week. Also, if your claim gets stuck in pending status for more than 2 weeks, that usually means there's an issue that requires manual review. That's when being able to reach someone by phone becomes critical. The regular customer service line (1-800-300-5616) is nearly impossible to get through on, but there are specific times when your chances are better - right when they open at 8:00 AM, around 11:30 AM when the morning shift changes, and about 30 minutes before closing. The process is definitely more streamlined than during COVID, but there are still plenty of frustrations. The biggest difference is volume - during COVID they were processing millions of claims simultaneously.

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I'll definitely keep an eye on my inbox - great tip! And I'll try those specific calling times if I run into issues. Really hoping my claim is straightforward enough to avoid getting stuck in pending.

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NONE of this matters if your employer doesn't report it right!!! My boss messed up our disaster layoff paperwork last year and we ALL had to wait 6+ weeks and do appeals. Check that your employer knows what they're doing!!!! The system is BROKEN.

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While it's true employer reporting affects claims, individuals can still apply independently. If there are discrepancies, EDD typically conducts a phone interview to resolve them. The system has improved since 2023, with better disaster claim processing protocols. I'd recommend applying regardless of what your employer does - worst case, you might need to provide additional documentation.

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I almost forgot - make sure you're answering the certification questions correctly for a disaster situation. For the question "Were you too sick or injured to work?", answer NO unless you were actually sick/injured. For "Was there any other reason you could not accept full-time work?", also answer NO. The key is answering "Yes" to being ready and available for work, even though your specific workplace is closed. The disaster questions will be separate and that's where you explain the fire situation.

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That's super helpful, thanks for the clarification! I'll be careful with those questions when I certify.

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So glad to hear this worked out! The assembly member route is seriously underrated for EDD issues. Glad you got the payments released!

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Maya Diaz

Great news! And thanks for confirming it was indeed a quarterly wage review flag. That's becoming more common with EDD's enhanced fraud detection system. Make sure to keep certifying on time every two weeks, and once you receive the Money Network card, activate it immediately even if the funds haven't loaded yet.

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To clear up some confusion in this thread: DO report: - Wages from work (part-time, temporary, etc.) - Self-employment income - Pension payments - Vacation/PTO payouts - Severance pay - Workers' compensation benefits - State Disability Insurance (SDI) DON'T report: - FEMA disaster assistance grants - Charitable assistance - LIHEAP utility assistance - Food stamps/CalFresh - Regular tax refunds - Stimulus payments - Housing assistance The EDD certification form specifically asks about income that would impact your eligibility for unemployment. One-time assistance payments from disaster relief or social programs don't fall into this category. If you're ever unsure, the safest approach is to contact EDD directly for clarification about your specific situation.

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this should be pinned somewhere! so many confusing answers online about this stuff

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Thank you all for the helpful responses! I feel much better about not reporting the FEMA grant on my certification now. I'll make sure to keep all my documentation just in case there are any questions later. Really appreciate everyone sharing their experiences and knowledge!

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