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my cousin works at edd and she says they are SUPER backlogged right now with all these refunds because of some computer system update they did in april. she said if u want ur money faster u gotta get a tier 2 specialist on the phone but they like never answer the phones lol
This is accurate. EDD implemented a new accounting system in April 2025 for overpayment processing, and there have been significant delays as they migrate data. However, they're still legally obligated to process refunds within the statutory timeframe. Requesting a Tier 2 specialist is definitely the right approach.
UPDATE: I finally got through today after trying for 2 hours this morning! The rep transferred me to an Overpayment Specialist who confirmed my refund was never actually initiated in the system despite what I was told before. She apologized and said she's manually processing it now, and I should receive a check within 10-14 business days. She also gave me a confirmation number for the refund request and her employee ID. Will update again when/if I actually get the money. Thanks everyone for your help and suggestions!
Awesome! Make sure to write down that confirmation number somewhere safe. I'd still prepare that letter I mentioned just in case you don't receive the payment in 14 days. Sometimes the manual processing still gets stuck in their system. Fingers crossed for you!
Regarding your appeal strategy: When the employer presents contradicting information, the burden shifts to them to prove their case. That's why documentation is so critical. One more tip - I recommend creating a one-page summary document with bullet points of key facts and dates to give to the judge at the beginning. Include: - Date of hire - Date of termination - Exact reason stated on termination letter (quote it) - Date you filed for unemployment - Date/details of initial disqualification - Summary of why the employer's changing story lacks credibility Make it professional and stick to facts only - judges appreciate organization and clarity.
One thing to watch out for - they might try to say you had "personal issues with management" but twist it to claim you essentially abandoned your job or became insubordinate. I've seen employers try this tactic to transform a layoff into misconduct or voluntary quit. If they start going this route, immediately clarify that you followed all company policies and procedures until your final day, and that any disagreements were professional in nature and did not affect your work performance. Then refer back to your termination letter that clearly states "restructuring" as the reason. The fact that they've already changed their story once makes this second version much less credible. The judge will see through it.
why do they make everything so complicated!!! the whole edd system feels like its designed to confuse people and then punish them for making mistakes!!!!!
Since your interview is coming up soon, here's what I'd recommend based on my experience as someone who's been through this process: 1. Prepare a clear timeline of when you worked vs. when you certified 2. Have a clear explanation of how the mistake happened 3. Be prepared to suggest a monthly payment amount that works for your budget 4. If you have records of trying to contact EDD to correct the mistake, bring those Overpayments happen frequently, especially in complicated appeal situations. As long as you're transparent about it being an honest mistake, the process should be straightforward. They'll send you paperwork after the interview with the official determination and repayment options.
does anyone know if its better to do a phone interview or an in-person one? my friend said in-person is better cuz they take u more serious
EDD primarily conducts phone interviews now, especially for initial eligibility determinations. The format of the interview doesn't affect how seriously they take your case - the evidence and facts are what matter most. They follow the same protocol and ask the same questions regardless of whether it's by phone or in-person.
Raúl Mora
How much was ur management job paying compared to school job? If school job pays more than 125% of ur weekly benefit amount, u probably wont get anything anyway. But still file!
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Liv Park
•School job pays about $4200/month, management was only about $1600/month. Sounds like I might not get much in benefits then... but I'll still apply and see what happens. Thank you!
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Ryder Greene
One last tip: when you file, you'll be asked about your availability for work. Make sure you indicate you're available for part-time work during the hours you used to work your management job. If you say you're only available on weekends or evenings (for example), that shows you're ready and willing to replace the lost income with similar work. Focus on the fact that you lost income through no fault of your own - that's the key eligibility factor here.
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Liv Park
•Thank you for this important detail! I'll make sure to be clear about my availability during those specific hours. Really appreciate everyone's help - feeling much less stressed about this now.
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