my cousin works at edd and she says they are SUPER backlogged right now with all these refunds because of some computer system update they did in april. she said if u want ur money faster u gotta get a tier 2 specialist on the phone but they like never answer the phones lol

UPDATE: I finally got through today after trying for 2 hours this morning! The rep transferred me to an Overpayment Specialist who confirmed my refund was never actually initiated in the system despite what I was told before. She apologized and said she's manually processing it now, and I should receive a check within 10-14 business days. She also gave me a confirmation number for the refund request and her employee ID. Will update again when/if I actually get the money. Thanks everyone for your help and suggestions!

mine just hit the card! check yours now maybe

Confirmed - got mine too! About 3 hours later than usual but at least it's there. Thanks to everyone who shared info. This forum is seriously a lifesaver sometimes!

Regarding your appeal strategy: When the employer presents contradicting information, the burden shifts to them to prove their case. That's why documentation is so critical. One more tip - I recommend creating a one-page summary document with bullet points of key facts and dates to give to the judge at the beginning. Include: - Date of hire - Date of termination - Exact reason stated on termination letter (quote it) - Date you filed for unemployment - Date/details of initial disqualification - Summary of why the employer's changing story lacks credibility Make it professional and stick to facts only - judges appreciate organization and clarity.

One thing to watch out for - they might try to say you had "personal issues with management" but twist it to claim you essentially abandoned your job or became insubordinate. I've seen employers try this tactic to transform a layoff into misconduct or voluntary quit. If they start going this route, immediately clarify that you followed all company policies and procedures until your final day, and that any disagreements were professional in nature and did not affect your work performance. Then refer back to your termination letter that clearly states "restructuring" as the reason. The fact that they've already changed their story once makes this second version much less credible. The judge will see through it.

why do they make everything so complicated!!! the whole edd system feels like its designed to confuse people and then punish them for making mistakes!!!!!

Since your interview is coming up soon, here's what I'd recommend based on my experience as someone who's been through this process: 1. Prepare a clear timeline of when you worked vs. when you certified 2. Have a clear explanation of how the mistake happened 3. Be prepared to suggest a monthly payment amount that works for your budget 4. If you have records of trying to contact EDD to correct the mistake, bring those Overpayments happen frequently, especially in complicated appeal situations. As long as you're transparent about it being an honest mistake, the process should be straightforward. They'll send you paperwork after the interview with the official determination and repayment options.

Wait they don't use Bank of America anymore? I still have my old BofA EDD card from 2021, so I'll need a new one? Also does anyone know if the weekly benefit amount is the same calculation as before?

Thanks everyone for the helpful info! I'm going to start gathering all my employment docs now just in case. Sounds like things are mostly the same but with a few important changes (new card provider, ID.me verification, etc). I'll definitely keep detailed work search records too - not worth risking an overpayment situation. Fingers crossed my contract gets extended and I won't need any of this, but better to be prepared!