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How did you manage to get through to them? I've been trying to reach EDD for TWO WEEKS about my identity verification issue and can't get past the automated system!!!!
I used that Claimyr service someone mentioned above. I was skeptical but it actually did get me connected after about 25 minutes. Before that I spent 3 days trying on my own with no luck.
Glad you got confirmation! That's always the safest approach when something seems off. One additional tip: Take screenshots of your UI Online account showing your benefit calculation and save copies of all your certifications. If there's ever any question in the future, having documentation that you verified everything and acted in good faith makes a big difference. Eligible benefits are your legal right - just make sure to report any income accurately during the certification process and you'll be fine.
Just wanted to check back - were you able to get through to EDD? If you're still having trouble, remember that reopening a claim sometimes triggers an automatic review that can take 7-10 days before anything happens. During that time, you might not be able to get specific help about your claim status because it's in a processing queue.
This is somewhat misleading. Most EDD offices don't handle UI claims in person anymore. They primarily handle job services and limited disability claims. You generally need an appointment, and even then, they'll often just help you call the same phone line. It's unfortunately not as simple as just showing up.
Update: I FINALLY got through this morning! For anyone with the same problem, I used the Claimyr service that someone suggested above, and they connected me with an EDD rep in about 25 minutes. The agent was able to see that my payment was pending because of an "eligibility review" flag that somehow got placed on my account. She removed it and said my payment should process within 48 hours. Fingers crossed, but at least I finally got an explanation! Worth every penny not to spend another week trying to get through.
That's great news! Glad you were able to get it resolved. The eligibility flags are so frustrating because they often get triggered automatically by the system for minor issues that a rep can clear up in minutes - if only we could reach them easily.
im confused... isnt there a differents between appeal and eligibilty interview?? i had to do an interview but not an appeal. or are they the same thing?
They're different steps in the process. An eligibility interview happens before a determination is made. If you're disqualified after that interview, then you can file an appeal for a hearing with an Administrative Law Judge. The OP already had a determination (disqualified for voluntary quit) and has filed an appeal to challenge that determination.
Has anyone tried contacting their state representative's office? My cousin did this when his appeal was taking forever and suddenly it got scheduled within a week. Worth a shot!
That's a great idea I hadn't thought of! I'll look up my state rep right now. Did your cousin just call their office or was there a special process?
Oliver Schmidt
To answer your follow-up question - I would recommend being completely honest about your working arrangement when you apply, but focus on the facts rather than making legal claims about misclassification. Describe exactly how your work is structured: who sets your schedule, how assignments are determined, whether you can accept/reject specific placements, if you have multiple clients or just work through this one agency, etc. EDD will evaluate whether you're truly an independent contractor or an employee based on the ABC test under California law. If they determine you're actually an employee who's been misclassified, they'll handle that with the agency directly - you won't have to be the one making that claim.
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Amina Diop
•This makes a lot of sense. I'll focus on accurately describing my working conditions rather than making legal arguments. I'm going to apply this weekend and see what happens. Thanks everyone for all the helpful insights!
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Javier Torres
One more thing I forgot to mention - make sure you certify for benefits every two weeks even if your initial application gets denied! If you win on appeal later, they can only pay you for weeks you properly certified for. I learned this the hard way and lost out on almost a month of potential benefits during my educational contractor case.
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