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EDD misconduct disqualification for 'falsifying files' when I was just following training - can I appeal?

I'm freaking out right now. Got fired last week from my admin job at a healthcare office after 14 months. My manager accused me of 'falsifying patient records' when all I did was follow the file organization process they taught me during training. Yes, I made some mistakes on about 8-10 files over the past few months (dates entered wrong, missing checkboxes, etc) but it wasn't intentional AT ALL. I filed for unemployment and just got a notice saying I might be disqualified for misconduct. Can they really deny my benefits for honest mistakes? The termination letter specifically says 'falsifying files' which sounds deliberate but I NEVER intentionally did anything wrong. Has anyone successfully appealed something like this? I've got rent due in 3 weeks and no savings left.

Isabella Brown

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omg that sucks! same thing happened to my cousin last yr. she won her appeal tho. EDD has to PROVE u did it on purpose not just mistakes.

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Jacob Smithson

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Really? That gives me some hope. Did your cousin have to wait a long time for her appeal hearing? I'm so stressed about how I'll pay bills while waiting.

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Maya Patel

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This is actually a common issue with EDD claims. For misconduct disqualifications, the employer has the burden of proof to show you deliberately violated a known policy. Making honest mistakes, even several of them, typically doesn't rise to the level of misconduct for UI purposes. You should absolutely appeal this decision. When you get the Notice of Determination, you'll have 30 days to file your appeal. Make sure to clearly explain: 1. You were following the training you received 2. Any errors were unintentional mistakes 3. You had no warning or prior discipline for similar issues Bring any training materials, positive performance reviews, or communications showing you were trying to do your job correctly.

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Jacob Smithson

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Thank you so much for this detailed advice! I do have my training materials and even some emails where my boss complimented my work a few months ago. Should I submit those with my appeal? And will I definitely have to attend a hearing or do they sometimes reverse decisions just based on the appeal form?

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I went through EXACTLY this in June. My restaurant fired me for "falsifying inventory counts" when I was just estimating some items like they taught us to do during busy shifts!!! The EDD interviewer asked me very specific questions about my training and whether I knowingly broke any rules. BE VERY CLEAR that these were unintentional errors and not deliberate falsification. They approved my claim after the interview even though my employer fought it. Also, don't wait for EDD to call you for the eligibility interview - you'll be waiting forever. I used this service called Claimyr (claimyr.com) to get through to an EDD rep after waiting 3 weeks with no interview scheduled. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. Totally worth it to get someone on the phone who could move my claim forward.

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Jacob Smithson

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That sounds so similar to my situation! I never even got a warning - they just fired me without giving me a chance to improve. I'll check out that service because I definitely need to talk to a real person at EDD. Did they ask you a lot of questions during the eligibility interview?

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Emma Garcia

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I'm an employment counselor, and I want to clarify something important here: EDD distinguishes between misconduct and unsatisfactory performance. Making mistakes, even multiple ones, is typically classified as unsatisfactory performance, which does NOT disqualify you from benefits. Misconduct requires four elements: 1. A substantial breach of duty to the employer 2. That is willful or wanton in character 3. That is intentional 4. That shows a deliberate disregard for the employer's interests If your errors were genuine mistakes with no intent to falsify, this would not meet the legal definition of misconduct for UI purposes. During your eligibility interview, focus on explaining that you were following the training provided and that any errors were unintentional.

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Ava Kim

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not true my friend got denied for making "too many mistakes" at her accounting job even tho they never warned her. EDD is IMPOSSIBLE to deal with!!!

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Emma Garcia

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While that may have happened to your friend, it's not consistent with EDD regulations. Your friend should have appealed that decision, as the Administrative Law Judge would likely have overturned it if the errors were truly unintentional. The law is quite clear on this distinction between misconduct and poor performance.

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Ethan Anderson

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The whole EDD system is RIGGED against workers!!!!! I got fired for "insubordination" last year when I just questioned a dangerous policy. EDD rubber-stamped the denial without even investigating. Then I had to wait 4 MONTHS for an appeal hearing while my credit was destroyed. The ALJ overturned it in 5 minutes saying it wasn't misconduct at all. Meanwhile I almost got EVICTED waiting for these bureaucrats to do their jobs. The employers always get believed first and we have to FIGHT for what's rightfully ours.

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Isabella Brown

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THIS!!! 🙌 My roommate had same experience, lost her car waiting for appeal!!!

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Jacob Smithson

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That's exactly what I'm afraid of - being homeless before they even decide my case. I'm going to start looking for any job I can get right away, but I still need those benefits to cover the gap.

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Layla Mendes

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I think you should forget UI and focus on finding a new job ASAP. My wife does medical office hiring and they're DESPERATE for people right now. Even with the "falsifying files" thing, you can explain it was just mistakes. Most places are so short-staffed they'll still interview you. UI takes forever even if you win.

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Maya Patel

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While finding a new job is certainly important, there's no reason not to pursue both paths simultaneously. The UI benefits are an important safety net while job searching, especially since even quick hires typically take 2-4 weeks from application to first paycheck.

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Emma Garcia

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One more important point: continue to certify for benefits every two weeks while your case is being resolved. If you win your appeal, you'll receive all back payments for weeks you properly certified for. If you don't certify, you won't receive those back payments even if you ultimately win your case. Also, make sure you're thoroughly documenting your work search activities. In cases where misconduct is alleged, EDD often scrutinizes work search efforts more carefully.

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Jacob Smithson

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Thank you! I wasn't sure if I should keep certifying with the pending misconduct issue. I've been applying to at least 5 jobs every day since I got fired, so I'm keeping a spreadsheet with all the details. Is that enough documentation?

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Emma Garcia

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That's excellent documentation. Keep track of company names, position titles, application dates, contact information if available, and any responses. This level of detail will satisfy EDD requirements and demonstrate your serious commitment to finding new employment.

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Has EDD scheduled your eligibility interview yet? That's where they'll determine if the misconduct disqualification applies. In my experience, if you haven't received an interview date within 10 days of filing, you should be proactive about contacting them. Most people just wait and end up in benefit limbo for weeks.

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Jacob Smithson

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No interview date yet. The determination notice just says they'll contact me. I've tried calling but can't get through - just the 'too many callers' message and then it hangs up. I'm going to try that Claimyr service the other person mentioned because I can't afford to wait around.

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Maya Patel

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During your eligibility interview, be prepared for specific questions about your termination. The EDD interviewer will likely ask: - Did you receive proper training for the tasks? - Were you aware of the correct procedures? - Had you previously been warned about similar errors? - What was your understanding of the consequences for making these errors? The key factor will be establishing that any mistakes were not intentional or deliberate violations of company policy. If this truly was a case of occasional errors rather than deliberate falsification, you should prevail in your claim.

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Jacob Smithson

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This is really helpful - thank you! I was only given one verbal warning about a month ago about being more careful with paperwork, but nothing formal. And I actually improved after that conversation. These recent mistakes they fired me for were different types of errors that nobody ever mentioned were problems before. I'll make sure to explain all this during the interview.

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