Denied ESD benefits for 'misconduct' - need urgent help with appeal
I'm freaking out right now. Just got denied unemployment benefits because my former employer claimed I 'violated health code and yelled at the manager' on 12/15/24. The decision letter cites NRS 612.385 and says I'm ineligible because of 'misconduct'. THIS IS COMPLETELY FALSE! What actually happened was I pointed out a food safety concern to my supervisor (politely!) and they got defensive and started yelling at ME. Two weeks later, I was fired for 'attitude problems'. I have text messages from a coworker who witnessed the whole thing and backs up my version. I've never had any write-ups or warnings before this incident. I need this unemployment while I look for a new job - I have rent due in 2 weeks! How do I file a strong appeal against this decision? What evidence should I include? I only have 15 days to appeal according to the letter. Has anyone successfully appealed a misconduct denial before?
21 comments
GamerGirl99
I successfully appealed a misconduct denial last year, so I can walk you through this. First, you need to file your appeal ASAP - don't wait until the deadline. You can do this online through your ESD account or mail in the form that came with your denial letter. Make sure to clearly state why the employer's version is wrong. For your appeal hearing, prepare the following evidence: 1. The text messages from your coworker (these are GOLD) 2. Your employment record showing no prior disciplinary actions 3. Any performance reviews that were positive 4. A written timeline of the incident with specific details 5. Names of any other witnesses who can support your version The key to winning is proving the employer's story isn't accurate. Since they're claiming you violated health code and behaved inappropriately, your coworker's statement directly contradicting this will be crucial.
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Amina Diallo
•Thank you so much! This is super helpful. Should I submit the text messages with my initial appeal or wait until the hearing? And do I need my coworker to write a formal statement or are the texts enough?
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Hiroshi Nakamura
omg the SAME thing happened to me at my restaurant job!! my boss made up a bunch of stuff about me being rude to customers but it was all lies. i appealed and lost cause i didnt have any proof. get EVERYTHING in writing and make copies of EVERYTHING. the hearing judge believed my boss over me cause he sounded more professional 😡
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Amina Diallo
•I'm sorry that happened to you! That's what I'm afraid of - it'll be my word against my manager's. I'm definitely going to gather all the evidence I can. Did you have a lawyer or anyone help you with your appeal?
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Isabella Costa
Your situation is what unemployment appeals are designed for. I've helped several people through this process. The key thing to understand is that in Washington, the burden of proof for misconduct is on the employer, not you. They must demonstrate that you deliberately violated a known policy or reasonable expectation. A few important points: 1. When filing your appeal, be factual and concise. Avoid emotional language. 2. Get a formal written statement from your coworker in addition to the texts. 3. Make notes about the exact incident - time, place, who was present, what was said. 4. Request your personnel file from your former employer immediately (you have a legal right to this). 5. Continue filing your weekly claims during the appeal process! During the hearing, stay calm and stick to facts. The Administrative Law Judge will ask both sides questions. Let your former employer speak first - they often contradict themselves or reveal inconsistencies.
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Amina Diallo
•Thank you for the detailed advice! I didn't know I could request my personnel file - I'll do that tomorrow. And I'll definitely keep filing weekly claims.
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Malik Jenkins
the whole ESD system is RIGGED against workers!!! ive seen this happen to so many people where the employer just makes up stuff and ESD always believes them. good luck with your appeal but dont get your hopes up. the system is broken.
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GamerGirl99
•I understand your frustration, but this isn't entirely accurate. While the system can be challenging, ESD doesn't automatically side with employers. I've seen many successful appeals, especially when the claimant has supporting evidence like OP does with those text messages. The key is being prepared and knowing how to present your case effectively.
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Freya Andersen
Hey there, I went through almost this exact situation last year and won my appeal. The most important thing I learned is that you need to understand the legal definition of "misconduct" for unemployment purposes - it's not just any reason an employer might fire you. In Washington, misconduct generally requires WILLFUL disregard of the employer's interest, repeated carelessness after warnings, or deliberate violation of reasonable rules. A single incident without prior warnings usually isn't enough unless it's something extremely serious (like theft or violence). My suggestions: 1. In your appeal, specifically state that this was a single incident with no prior warnings 2. Explain that you were actually trying to PROTECT the employer's interests by pointing out a food safety concern 3. Get your coworker to write a formal statement AND be willing to testify at your hearing 4. If your manager has a history of similar conflicts with other employees, try to document that Good luck! The appeal hearing is actually pretty straightforward - just be honest and stick to the facts.
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Amina Diallo
•This is incredibly helpful, thank you! I didn't realize there was such a specific definition of misconduct. My situation definitely doesn't meet that standard - there were no warnings and I was trying to follow proper food safety protocols. I'll make sure to emphasize this in my appeal.
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Eduardo Silva
Having trouble getting through to ESD on the phone to ask questions about your appeal? I was in the same boat last month trying to get answers about my own misconduct appeal. After days of calling and getting disconnected, I found a service called Claimyr that got me connected to an actual ESD agent in less than 30 minutes. They have a video demo at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 showing how it works. It was seriously a lifesaver because I had specific questions about what evidence to submit for my appeal that weren't covered in the general instructions. Just go to claimyr.com if you need to talk to someone at ESD quickly.
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Amina Diallo
•I've been having exactly that problem - I've called ESD three times and got disconnected while on hold. I'll check out that service because I definitely have questions about the appeal process. Thanks for the tip!
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Leila Haddad
Wait, doesn't your denial letter mention NRS 612.385? That's a Nevada statute (NRS = Nevada Revised Statutes). Are you in Nevada or Washington? Because this forum is for Washington ESD, and the appeal process might be different in Nevada...
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Amina Diallo
•Oh shoot you're right - I didn't even notice that! The letter does say NRS 612.385. I recently moved from Nevada to Washington and filed here, but my former employer is in Nevada. Maybe that's why they referenced Nevada law? Now I'm even more confused about how to handle this appeal.
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Isabella Costa
•This is an important catch. If you worked in Nevada but are now living in Washington, you should have filed your claim with Nevada, not Washington. Interstate claims can get complicated. You need to contact both states' unemployment offices to sort this out. The appeal process and misconduct standards differ between states.
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GamerGirl99
To address your specific situation: make sure your appeal clearly states that you were actually following proper food safety protocols and were terminated for bringing up a legitimate concern. This transforms the narrative from "employee misconduct" to "retaliation for reporting safety issues" - which could potentially strengthen your case. A strong appeal should: 1. Begin with a clear statement that you disagree with the determination and why 2. Present your version of events chronologically and factually 3. Explain why your actions don't meet the legal definition of misconduct 4. Reference any supporting evidence (text messages, witness statements, clean work record) 5. Request a hearing Avoid getting emotional or including irrelevant details. Stick to facts that directly address the misconduct allegation. And as others have mentioned, absolutely keep filing your weekly claims during the appeal process!
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Amina Diallo
•Thank you for this outline! I'm going to draft my appeal letter tonight following this format. I definitely want to emphasize that I was actually trying to follow proper procedures when this happened.
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Freya Andersen
One more thing - the hearing will likely be by phone due to ongoing COVID protocols. Make sure you're in a quiet place with good reception, have all your documents organized in front of you, and take notes during the employer's testimony so you can address any false statements. If you have a smart phone, I recommend using the speaker function and recording the hearing (just notify everyone at the beginning that you're recording). The Administrative Law Judge will ask you questions directly, so be prepared to clearly explain: 1. What happened on 12/15/24 in detail 2. Your prior work history and performance 3. Any policies or training related to food safety protocols 4. Why you believe the termination was unjustified Don't interrupt the employer or the judge, and don't get defensive even if the employer makes false statements. Just note them and address them when it's your turn to speak.
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Amina Diallo
•These are great tips for the hearing itself. I'm definitely nervous about the whole process, but having a plan for how to handle it helps a lot. I'll make sure I'm prepared to clearly explain everything that happened.
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Hiroshi Nakamura
does anyone know if u get backpay for all the weeks during the appeal if u win? i'm in the same boat waiting for my appeal hearing and running out of money fast :/
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Isabella Costa
•Yes, if you win your appeal, you'll receive backpay for all eligible weeks during the appeal process - but ONLY if you filed weekly claims for those weeks. This is why it's absolutely crucial to continue filing your weekly claims even while your appeal is pending. If you miss filing for any weeks, you typically can't get benefits for those weeks even if you win your appeal.
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