EDD phone nightmare - 3 days trying to reach an agent with no success!

I was in the exact same situation last month and discovered a service called Claimyr that actually got me through to an EDD rep in about 20 minutes. I was skeptical at first but it worked when I'd been trying on my own for over a week with no luck. They basically call EDD for you and transfer you when they get through. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km

The EDD phone lines are TOTAL GARBAGE!!! I spent 2 WEEKS trying to get thru before I finally connected. The best time to call is Tuesday or Wednesday at EXACTLY 8:01am right when they open. Don't bother with the main number - use 1-833-978-2511 and press 1, then 2, then 4 immediately. Sometimes it works sometimes it doesn't IT'S ALL LUCK!!! The whole system is designed to make you give up!!!

I've been through this process a few times and here's what I recommend: 1. First, try applying online again but use a different browser or clear your cache. The EDD website can be finicky. 2. For phone calls, the technical support line (1-833-978-2511) is sometimes easier to reach than the main claim line. They can't file your claim, but they can often troubleshoot website issues or transfer you to someone who can help. 3. Try calling mid-week (Tuesday-Thursday) between 10am-11am or 1:30pm-2:30pm when call volume sometimes dips. 4. If you keep getting the 'high call volume' message, try hanging up and immediately redialing rather than waiting. Some people report success with this method. Don't give up - the system is frustrating but persistence pays off. Once you get your claim filed, make sure to certify on time every two weeks.

i had the same issue last month try calling right at 8am when they open or right after lunch at like 1pm thats when i finally got through took me like 30 tries tho

When you apply online, make sure you're using a desktop computer if possible, not a mobile device. Many of the website errors happen on phones or tablets. If you keep getting the error message, try using Internet Explorer (yes, the old browser) as the EDD website sometimes works better with it. For phone contact, here's a method that worked for me: call the 833-978-2511 number, press 1 for English, then when prompted press 2 and immediately after press 4. This sequence sometimes gets you to a queue instead of the disconnection message. Be prepared to wait 1-2 hours once you're in the queue. While you're waiting to get through, gather all your employment information: last employer details, start/end dates, reason for separation, wages earned, etc. Having this ready will make the application process much smoother when you finally connect.

Just wanted to update that I was able to get through today! I tried the 833 number that people suggested with the 1-2-4 sequence right at 8:01am. It took about 7 attempts but I finally got into the queue instead of being disconnected. Waited about 45 minutes but finally spoke to someone who helped me file my claim. They said I should receive my account number in the mail within 10 days. Thank you everyone for the help!