Need EDD walk-in office locations in Orange County - can't login online

theres no actual edd offices anymore that handle claims in person!! they got rid of those during covid. now u can only do america's job center places but they dont do the same thing. its all online or phone now sorry

There are no more dedicated EDD unemployment walk-in offices in Orange County or anywhere in California. What you remember from 2020 has been permanently changed. The only physical locations now are America's Job Centers of California (AJCC), but they don't process claims directly - they just provide computers and sometimes assistance with the online system. For Orange County, you can visit the AJCC in Irvine at 17891 Cartwright Rd, or in Anaheim at 7077 Orangewood Ave. However, for password reset issues, these centers won't have any more access than you do from home. Your best bet is calling EDD directly at 1-800-300-5616.

Just to clarify - you need to create a NEW account if it's been 4 years. Don't try to recover your old login. Go to UI Online and click "Register" instead of trying to log in with your old info. Then you'll need to create a new account with your current email. The system automatically archives accounts after 18 months of inactivity. If you go to the AJCC centers mentioned above, bring your ID, Social Security card, and employment history for the last 18 months to make the process smoother.

The whole system is DELIBERATELY DESIGNED to be confusing and inaccessible!!! They don't want to pay out benefits so they make it as difficult as possible to file. I spent WEEKS trying to get through last year. The physical offices were way better but of course they closed those to save money while making our lives more difficult!!

If you're still having trouble with the online system after trying to create a new account like someone suggested, I highly recommend using Claimyr to get through to an EDD representative by phone. I was in a similar situation and spent days trying to get through the regular number with no luck. Claimyr connected me to an EDD agent in about 20 minutes who helped reset everything. They have a good video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km and their website is claimyr.com. It was seriously worth it after all the frustration of trying to get through on my own.

i went to the anaheim one last month its at 7077 Orangewood Ave… they have computers u can use and ppl there but they basically just help u navgate the website… better than nothing i guess lol… bring ur id and social and work history stuff

I'll add one more important tip that saved me a ton of headache. When creating your new account, make sure your name EXACTLY matches your Social Security card - including middle names/initials. The system will automatically verify against SSA records and if there's any mismatch (even a middle initial), you'll get locked into identity verification loops that are a nightmare to resolve. Also, write down your login info immediately and store it somewhere safe! I even emailed myself a copy of my username (not password) so I could search for it if needed years later.

One last update - if you do visit an AJCC location, call them first to check their hours and if you need an appointment. Some locations are appointment-only now, and most close early (around 4:00-4:30pm). The Irvine location's number is (949) 341-8000 and Anaheim is (714) 518-2315. After you create your new account, if you still have issues, remember that the EDD phone line (1-800-300-5616) has better staffing Tuesday through Thursday, typically.