Can I pick up my EDD Money Network card in person if it hasn't arrived yet?

Unfortunately EDD offices don't keep Money Network cards on site. They're issued by a separate company and mailed directly to you. I'd recommend calling EDD directly to verify your address is correct in their system - sometimes cards get sent to old addresses.

You definitely can't pick it up at an EDD office. The cards come from Money Network, which is a separate company that handles the debit cards. Your best options are: 1. Call Money Network directly at 1-866-692-9374 to check on your card status 2. Request a replacement if it's been more than 10 business days 3. Ask them to expedite your replacement card (they can do this) Sometimes the first card takes 7-10 business days to arrive, not just calendar days. Don't panic yet!

went thru this last month... cards r taking FOREVER to arrive, like 3+ weeks sometimes. they won't let u pick them up in person no matter how much u beg lol

The EDD system is COMPLETELY BROKEN. I had to wait 5 weeks for my card last year and nearly got evicted. They claim it takes 7-10 business days but that's a LIE. Then when you call, you can't get through to anyone. They should allow in-person pickup but they don't care about people actually accessing their benefits!!!

After working with hundreds of EDD claimants, I can confirm that you cannot pick up a Money Network card in person at any EDD office. However, if you've been waiting more than 10 business days, you should: 1. Call Money Network directly at 1-866-692-9374 to check if the card was actually mailed 2. Verify your mailing address is correct 3. If needed, request a replacement card (the first one is free) If you're having trouble reaching Money Network because of high call volume, I'd recommend using Claimyr (claimyr.com). They can get you connected to both EDD and Money Network representatives much faster than calling directly. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km In the meantime, once your card arrives, I suggest setting up direct deposit for future payments to avoid this issue.

My roommate just went through this last month. His card took almost 4 weeks to arrive even though his payments showed as paid in the system. So annoying!

Quick update for anyone with this issue - as of July 2025, Money Network has a new status tracking system on their website. Create an account at moneynetwork.com once you've been approved for benefits, and you can actually see when your card has been printed and mailed out. This helps manage expectations on delivery times.

hey just wanted to say i had this same issue n finally got my card after 3 weeks. hang in there it'll come eventually. the mail is just slow sometimes

Once you do get your card, immediately set up direct deposit through your UI Online account. That way, future payments will go straight to your bank account and you won't have to worry about the card anymore. It's much more reliable!

I went through this exact same situation about 6 months ago! It's incredibly frustrating when you can see your payments are "paid" but can't access them. Here's what worked for me: First, definitely call Money Network at 1-866-692-9374 early in the morning (around 8 AM) - the wait times are usually shorter then. When you get through, ask them to confirm your card was actually mailed and request tracking information if available. If it's been more than 2 weeks since your first payment was issued, don't hesitate to request a replacement card. They can expedite it for a small fee (around $10-15) which is totally worth it when you have bills due. Also, check with your local post office - sometimes cards get held up there, especially if you live in an apartment complex. Bring your ID and ask if they have any mail for you. The whole system is honestly broken, but hang in there - your card will eventually arrive and then you can switch to direct deposit to avoid this nightmare in the future!